Waterpump.co.uk- Logo - reviews

Waterpump.co.uk
Reviews:

144 reviews in the last 12 months289 total reviews  

4.44
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 22 Sept 2020
The Trustmark indicates trustworthy online retailers.
Waterpump.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

5 Oct 2023
 Verified review
Good products at fair prices and by and large they stock all the accessory equipment you're likely to need for your pumping application. It would be further helpful if the company defined clean, grey, dirty water in terms of respective frequency distribution of particle sizes per unit volume and quoted the tolerance of different types of pumps to particle sizes. For example, state whether a clean water pump will tolerate particle sizes of say 100 microns or more. In this connection the provision of a suitable range of hose filters would project the company to the "top of the tree."
EK

Top negative review

8 Dec 2023
 Verified review
1). Don’t state on your website to prospective purchasers you have an item in stock when you DONT! 2) Don’t tell customers via your customer service that an item will be dispatched today & delivered tomorrow when it clearly won’t as you don’t physically have it in stock! 3) ordered six days ago & still no delivery, no tracking information, no indication of being dispatched & told again by customer service on the phone it will be with you tomorrow. Only order if you are not in a hurry to receive the item. No good if you are an engineer with a client who has no water supply for six days so far.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Waterpump.co.uk

Filter
 Sort by  
Relevance
24 Mar 2024
 Verified review

Pump OK but lacks hose connection

Pump appears to be good but you could not supply adapter for outlet to 13mm hose or 3/4 BSP so I had to buy elsewhere. Customer support was not very helpful - just told me to look elsewhere.
Report review
RW
25 Mar 2024
 Verified review

Just the product I was after, speedy dispatch

Just the product I was after. Ordered Monday, delivered midday Tuesday, much faster than I was expecting - super speedy dispatch.
Report review
5 days ago
 Verified review
exactly the pump that I ordered, delivered within the 3 days as promised. Can't do better than that.
Report review
5 days ago
 Verified review
Very prompt service, pricing excellent overall quality service.
Report review
16 Mar 2024
 Verified review
Competitive price and delivered quickly.
Report review
5 days ago
 Verified review
The pump was perfect for the job.
Report review
5 days ago
 Verified review
Very helpful and quick delivery
Report review
4 days ago
 Verified review

good price and quick delievery

good price and quick delivery
Report review
25 Mar 2024
 Verified review
Goods OK as I would expect.
Report review
21 Mar 2024
 Verified review
Fast delivery. Good price.
Report review
5 days ago
 Verified review
Report review
5 days ago
 Verified review
Report review
21 Mar 2024
 Verified review
Report review
2 days ago
 Verified review
Could have been a lot more helpful in giving advice on products sold on the website. Seemed to be a lack of willingness to offer fairly simple guidance on which attachments go on a pump, or possibly a lack of knowledge of the said product.
Report review
29 Feb 2024
 Verified review
The compact design is ideal for the limited space in my basement sump. The float switch on my old pump would often jam against the sump wall resulting in a flooded basement. The simple vertical float on this pump has solved that problem. Just what I needed.
Report review
4 Mar 2024
 Verified review

Good comms, good pump, good delivery

Company has good comms, and delivered a good quality pump quickly. I'm pleased with the job it is doing for me.
Report review
JD
John D.
Bridport
10 Mar 2024
 Verified review

Fast and reliable

I bought a pump at a good price and it was delivered quickly.
Report review
26 Feb 2024
 Verified review
great product, very prompt delivery, great communication.
Report review
22 Feb 2024
 Verified review
Superb service and was given good advice on replacement.
Report review
25 Feb 2024
 Verified review
Price was excellent. Delivery was fast and next day.
Report review