Certificate for 12voltplanet.co.uk

No. X746EEB848F3C5462386F7642A45D62D8
 

Approved on
11/12/2014
Valid until
10/12/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 12voltplanet.co.uk



Excellent

4.93/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 630 Trusted Shops reviews collected in the last 12 months.
In total, 12voltplanet.co.uk has already collected 4,720 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/10/2019
Date of order
27/09/2019
16/10/2019
Good to find products, difficult source in UK
4.67
Excellent

Date of publication
16/10/2019
Date of order
09/10/2019
16/10/2019
Excellent very well laid out website. Very informative. We were a first time customer but the process for creating a new account was very quick and logical (on some other sites setting up a first time order can time up to half an hour and a lot of tearing your hair out ) Good price for the products, the P&P was a very reasonable price. Good delivery with plenty of text updates about progress.
4.00
Good

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Excellent service and friendly, very good at resolving problems
5.00
Excellent

Date of publication
16/10/2019
Date of order
09/10/2019
16/10/2019
A very good service and an excellent product.
Ron H
5.00
Excellent

Date of publication
15/10/2019
Date of order
07/10/2019
15/10/2019
ordered on web site and delivered next day
products as described and in good condition
used several times and will continue to do so
5.00
Excellent

Date of publication
15/10/2019
Date of order
07/10/2019
15/10/2019
order was spot on. very easy to see what you are buying great price very fast delivery ,I Will be using them again. I have recommended them to my friends
5.00
Excellent

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
exactly what i wanted delivered in good time
5.00
Excellent

Date of publication
13/10/2019
Date of order
05/10/2019
13/10/2019
parts arrived 'on time' as ordered no complaints
3.67
Good

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
The item arrived promptly, well-packed and as described. It was far better quality than the other 13 core cables that I could find.
5.00
Excellent

Date of publication
12/10/2019
Date of order
05/10/2019
12/10/2019
The item arrived as instructed . I have yet to fit it but it looks ideal .
This item in my view was very good value
5.00
Excellent

Date of publication
11/10/2019
Date of order
08/10/2019
11/10/2019
Replacement inverter for motorhome, worked a treat
5.00
Excellent

Date of publication
09/10/2019
Date of order
01/10/2019
09/10/2019
Great product and at low price. Only place on the internet where I could find the correct connectors
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
A1 again
5.00
Excellent

Date of publication
08/10/2019
Date of order
30/09/2019
08/10/2019
Great prices, excellent and fast shipping
5.00
Excellent

Date of publication
07/10/2019
Date of order
30/09/2019
07/10/2019
Fantastic service at a personal level, never look elsewhere
5.00
Excellent

Date of publication
07/10/2019
Date of order
30/09/2019
07/10/2019
Electrifying
5.00
Excellent

Date of publication
06/10/2019
Date of order
29/09/2019
06/10/2019
No complaints
5.00
Excellent

Date of publication
05/10/2019
Date of order
28/09/2019
05/10/2019
good quality, good price and fast service. I have used them in the past and will use them again in the future
5.00
Excellent

Date of publication
05/10/2019
Date of order
27/09/2019
05/10/2019
Very pleased with 12v PSU looks well built and sturdy, should work well when installed.
4.33
Good

Date of publication
04/10/2019
Date of order
04/10/2019
04/10/2019
Amazing range of quality products,easy to use website and fast delivery. Will be a return customer
5.00
Excellent

Date of publication
02/10/2019
Date of order
19/09/2019
02/10/2019
They're such a great shop, all the staff are absolutely wonderful They're happy to take the time to help over the phone, even as a complete rookie they had loads of patience with me and I really appreciated it. I was able to single handedly wire up all the electrics in a campervan thanks to their patience

They have a beautiful website, a wealth of information and a great range of products
5.00
Excellent

Date of publication
30/09/2019
Date of order
23/09/2019
30/09/2019
A1 service
5.00
Excellent

Date of publication
30/09/2019
Date of order
23/09/2019
30/09/2019
Good products at a good price and fast service
5.00
Excellent

Date of publication
30/09/2019
Date of order
23/09/2019
30/09/2019
Good products at right prices.
5.00
Excellent

Date of publication
29/09/2019
Date of order
22/09/2019
29/09/2019
Brillent service
5.00
Excellent

Date of publication
29/09/2019
Date of order
21/09/2019
29/09/2019
Excellent service.
5.00
Excellent

Date of publication
29/09/2019
Date of order
21/09/2019
29/09/2019
No comment.
5.00
Excellent

Date of publication
27/09/2019
Date of order
12/09/2019
27/09/2019
Good service, good products. Highly recommended.
5.00
Excellent

Date of publication
27/09/2019
Date of order
19/09/2019
27/09/2019
Excellent service what you want when you want it hourly delivery time and stick to it keep forgetting to add monthly discount a reminder at check out would help
5.00
Excellent

Date of publication
27/09/2019
Date of order
27/09/2019
27/09/2019
12 voltplanet is an excellent service, no fault whatsoever.
5.00
Excellent

Date of publication
26/09/2019
Date of order
19/09/2019
26/09/2019
Good product for price and excellent delivery
5.00
Excellent

Date of publication
26/09/2019
Date of order
26/09/2019
26/09/2019
Ordered, acknowledged, arrived complete and well packaged. Simple, straightforward, good comm's. Just as it should be. Prices for what I wanted seemed good and I had shopped around.

As my friend Arnold said "I'll be back".
5.00
Excellent

Date of publication
25/09/2019
Date of order
29/08/2019
25/09/2019
The advice and general service was good, but it would be better if a full electronic copy of an order was emailed out as a PDF rather than the Trusted Shop guarantee guff. This would make returns easier. Unfortunately the Victron Inverter I ordered was dead on arrival.

Otherwise they seem to sell everything.
3.67
Good

12voltplanet.co.uk replies: 26/09/2019
Thank you very much for your review. We send an order confirmation e-mail that contains details of the order and information regarding our returns procedure. If you didn't receive this please get in touch and we'd be happy to re-send one to you. Best regards.

Date of publication
25/09/2019
Date of order
25/09/2019
25/09/2019
Have now used 12 Volt Planet twice. Both orders arrived quickly and correctly. Well organised web site makes stuff easy to find. Highly recommended and will definitely use again.
5.00
Excellent

Date of publication
23/09/2019
Date of order
15/09/2019
23/09/2019
everything as expected
4.00
Good

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Excellent service as always
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
Prompt delivery, good communication and goods of good quality as ordered. will use again.
5.00
Excellent

Date of publication
21/09/2019
Date of order
21/09/2019
21/09/2019
Excellent and very fast service, as always Many thanks.
5.00
Excellent

Date of publication
21/09/2019
Date of order
14/09/2019
21/09/2019
A trusted supplier.
5.00
Excellent

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
Brilliant
5.00
Excellent

12voltplanet.co.uk

12voltplanet.co.uk was certified by Trusted Shops on 11/12/2014.

Contact
Unit 22A, Monument Business Park, Warpsgrove Lane
OX44 7RW Chalgrove, Oxfordshire
United Kingdom
sales@12voltplanet.co.uk
12voltplanet.co.uk
Owner
12 Volt Planet LTD
Unit 22A, Monument Business Park, Warpsgrove Lane
OX44 7RW Chalgrove, Oxfordshire
United Kingdom
Trade register
Companies House 08239412
Authorized representative
Paul Ballard
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 12voltplanet.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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