glowing-embers.co.ukReviews:
73 reviews in the last 12 months2,042 total reviews
Excellent
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Most relevant positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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Most relevant negative review
24 Mar 2024
Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
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Reviews for glowing-embers.co.uk
26 Dec 2023
Verified review
Saved Christmas!
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
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11 Mar 2024
Verified review
Excellent website, ment the item I wanted was easy to find and purchase. Delivery was within estimated time so no complaints and 5 stars. Would use Glowing Embers again
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11 Mar 2024
Verified review
Simples !!!
Brilliant service.Got "cut to order" fire bricks & I cannot fault this company.My firebricks arrived by courier within 48 hours.Very slick service!
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29 Jan 2024
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Transaction done properly.
The stove was delivered very promptly on "proper" transport with tail lift and a helpful driver. Everything in good condition and as expected.
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3 Dec 2023
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Fabulous fire not installed yet. But delivery service fabulous and the guy who delivered it was extremely helpful 100% to him thank you
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26 Oct 2023
Verified review
Very helpful staff, they helped extremely well with my order over the phone.
Delivery was amazing, actually arrived next morning at 8am
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16 Dec 2023
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Fast delivery, but I didn't receive a despatch email, so I had to rebook. I was left hanging in phone for 40 mins waiting for answer
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4 Feb 2024
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Spoke with a human!
Spoke with a human. Web site great and easy to navigate. Orders turn up when they’re supposed to. What more could you want.?
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30 Jan 2024
Verified review
Excellent service
Delivered promptly, very well packaged and easy to find replacement parts. Have bookmarked and will order from here again.
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27 Mar 2024
Verified review
The website had a clear and informative 'how to' video which allowed me to buy the right products and fit them perfectly.
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11 Apr 2024
Verified review
Good delivery time ..well packed ..good communication. Decent price ..goods seem fine and look good in the fire..
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27 Dec 2023
Verified review
Excellent Service …
I have purchased from Glowing Embers many times and have always received excellent service and quick delivery.
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16 Jan 2024
Verified review
Excellent service and delivery time.
The glass arrived quickly and fitted perfectly. One very happy customer.
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27 May 2024
Verified review
I found the perfect product at the price I was willing to pay & it was delivered within a few days.
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23 Jan 2024
Verified review
Ordering was simple, good value and prompt delivery. Planning on using cut to order tool soon.
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23 Oct 2023
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Very good service. Pleased with the stove, and it arrived in 5 days as promised
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19 Dec 2023
Verified review
Excellent service, packaging could of been a bit better. Otherwise excellent.
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20 Mar 2024
Verified review
the website was easy to navigate, the sales team on the phone are exceptional
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28 May 2024
Verified review
Quick delivery and really well packaged item. Would highly recommend!
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28 Nov 2023
Verified review
It was well protected against damage and the driver was very good
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