soundproofingstore.co.uk
Reviews:

602 total reviews   48 reviews in the last 12 months

Review summary

Customers consistently praise the quality, expertise, and helpfulness of the advice provided throughout their projects. Customer service is frequently highlighted as responsive, helpful, and supportive. Delivery is often mentioned as quick and reliable. Most customers are satisfied with how well the soundproofing products work, noting significant improvements. Communication is generally described as clear, prompt, and helpful, especially during ordering and support interactions. Some customers find installation manageable with guidance. There are occasional negative experiences with customer service. Some customers report delivery delays or issues with communication and timing. A few did not achieve the expected results from the soundproofing products. Several customers mention that the installation process or materials can be challenging without prior experience.

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Reviewssoundproofingstore.co.uk

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Community member 
1 Reviews
 Verified

ReductoClip Independent bedroom wall - excellent purchase

A good communication with Mike Shaw throughout via phone and email. All materials delivered by Gavin in one go to my home address and on time, really helpful. It took the two of us (materials are heavy and we had no prior such experience) to finally build an independent wall of just under 8 m^2 over several weekends (picture of a near finished wall is shown). The Soundproofing store Video + instructions in the manual were good enough to get us going. We used up most of the materials provided, only had to buy extra tubes of the acoustic sealant and the self-tapping screws. The new wall does a good job in reducing incoming noise from my neighbours. I would highly recommend this product !

Reply from soundproofingstore.co.uk

Thank you very much for your 5-star review of the ReductoClip Independent Wall System, it’s greatly appreciated and especially so by Mike! Thank you also for taking the time to share such a detailed review and for attaching a photo. It looks like you’ve done a great job installing the system and it’s fantastic to hear that the soundproofing is successfully reducing the unwanted noise from your neighbours. Thank you again for choosing The Soundproofing Store.
Community member 
1 Reviews
 Verified

The Pines Recording Studio Build

Steve and the rest of the team at The Soundproofing Store have been incredibly helpful during the course of our recording studio build, from the initial concept all the way through to materials delivery. During the install by a local building company, The Soundproofing Store were only a call or email away to give us advice whenever we needed it.

Reply from soundproofingstore.co.uk

Thank you so much for your kind words and 5-star review of the ReductoClip Independent Wall and Ceiling System and Reverso SoundMat. It was a pleasure supporting you throughout your studio build and your feedback is greatly appreciated (especially so by Steve). We wish you every success with the studio, it really is a very special space.
Community member 
1 Reviews
 Verified
Soundproofed my 30m2 Garden Recording Studio with their products. They priced up my needs (Reducto Clips and Furring Bars, 2 layers of soundproofing drywall, and mass loaded vinyl + all fixings) - And after finishing the job on my own after 3 months, there was very little excess. Good product, good sales support and rapid delivery timescales. Well done.

Reply from soundproofingstore.co.uk

Many thanks for taking the time to leave such a detailed 5-star review of the ReductoClip Wall and Ceiling System. It's great to see the pictures of the installation too. Wishing you all the best with your garden room recording studio and it was a pleasure to be part of your project. Thank you for choosing The Soundproofing Store.
Community member 
1 Reviews
 Verified
Great service, very helpful in giving me all the information for my project. Delivery was quick and all items delivered securely. Best of all the product works. Would definitely recommend.

Reply from soundproofingstore.co.uk

Thank you for taking the time to leave a 5-star review of the ReductoClip Direct to Wall System. Glad we were able to help and your comments are much appreciated.
Community member 
1 Reviews
 Verified
The sound proofing has made a real difference to cutting down the noise from the neighbors! Thank you.

Reply from soundproofingstore.co.uk

Great to hear that the ReductoClip Independent Wall System has made such a difference in reducing noise from your neighbours. Thank you for taking the time to leave a review and for the 5 stars, it's much appreciated.
Community member 
1 Reviews
 Verified
Knowledgable, very helpful and easy to deal with. Would recommend, particularly as they have phone contact for you to be able to speak through your requirements with a genuine person who knows more than you do.

Reply from soundproofingstore.co.uk

Thank you for your 5-star review of ImpactoCork and for your kind comments about the team. We’re really pleased to hear you found the advice helpful and that speaking with someone directly made the process easier. Thank you again, we really appreciate your feedback.
Community member 
1 Reviews
 Verified

Band room acoustic is much improved

The sales experience was very professional and the staff very helpful. We have installed 12 panels on the wall of our band room and have noticed a significant improvement in the acoustics. Unfortunately your delivery driver did not phone just before he arrived as we had agreed and it was lucky that someone was already there to gain access.
Community member 
1 Reviews
 Verified
Above and beyond top level advice and patience from Phil and his team in helping me through the process of soundproofing my garage conversion to a music room. Highly recommend this business! Neil Ashwell

Reply from soundproofingstore.co.uk

Thank you, Neil, for the 5-star review of the ReductoClip System and for the lovely comments. We're really pleased we could help guide you through the process of soundproofing your garage conversion into a music room. Phil and the team really appreciate you taking the time to share your experience, and we wish you all the very best in your newly soundproofed space.
Community member 
1 Reviews
 Verified

Excellent service and even better soundproofing!

I reached out to The Soundproofing Store as I wanted to convert my garage into a recording studio and needed as much soundproofing as possible. Ian was excellent at answering all my questions and working with me on how best to achieve the desired results. Ordering was easy and delivery was always on time. They were even quick to help get some extra supplies to me promptly. Now the studio is built I can confidently say the soundproofing is better than expected; you can hardly hear the drums from outside. I would highly recommend these guys for any soundproofing requirements you may have.

Reply from soundproofingstore.co.uk

Great to see the pictures of the build and thank you for taking the time to leave such a detailed review of your experience with The Soundproofing Store and of the ReductoClip Wall and Ceiling Systems and Reverso SoundMat. It was a pleasure advising you on your garage studio build and your feedback is very much appreciated, especially so by Ian! We’re delighted to hear the results have exceeded your expectations and here's to many hours of enjoying your studio, without disturbing the neighbours!
Community member 
1 Reviews
 Verified
Excellent service and advice. I was really impressed with the sound deadening after I followed there fitting instructions! 10/10

Reply from soundproofingstore.co.uk

Thank you for the 5-star review and 10/10 feedback of the ReductoClip Independent Wall System, it's much appreciated. Great to see the installation pictures too.
Community member 
1 Reviews
 Verified
Bought the kit and installed myself, to sound proof the side of the fireplace in the living room. Because I was doing it, I took some extra time and did it in 2 days, taking care of making sure every little bit was right. You need to be a bit practical with DIY, but more than that, plan ahead... watch the videos, make sure all is understood, get the right tools and be patient. I guess the part that was a bit more a pain was fitting the sticky acoustic layer, it is like bitumen in the hands and it does stick a lot. Measuring properly and doing it in layers is best, no rushing around. Also, having your partner helping with the drywall panels might be tricky because she didn't have the strength to help with the larger panels, so consider that too. The end result is good, it doesn't do miracles, but doing it right (cutting the floor and going down to the cement, no gaps etc) did a really good job cutting a lot the sound transmission, making myself and my neighbor happier :)

Reply from soundproofingstore.co.uk

Many thanks for taking the time to leave such a detailed review and for the 5-star rating of the ReductoClip Direct to Wall System. Sounds like you did a great job of installing the system and fantastic to hear that the finished result has been so positive for you and your neighbour.
Community member 
1 Reviews
 Verified
Very helpful advice and quick service. Made a huge difference as our walls were literally made of straw (Stramit boards from the 1980s!).

Reply from soundproofingstore.co.uk

Thank you for taking the time to leave a 5-star review of SoundBoard 4. It's great to hear it's made such a huge difference.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
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Community member 
1 Reviews
 Verified

Reply from soundproofingstore.co.uk

Thank you for taking the time to leave a 5-star review of SoundBoard 4.
Community member 
1 Reviews
 Verified
Really detailed technical help from Phil!

Reply from soundproofingstore.co.uk

Thank you for taking the time to leave a 5-star review, we really appreciate it (especially Phil!) It was a pleasure advising you on your project and you know where we are, should you need any further help in the future.
Community member 
1 Reviews
 Verified
The product is great and it works a treat. The delivery was a shambles. Arrived very late with no apology. It also threw us into a spin as we were expecting it at a certain time as we had to manhandle it through a garden gate and this could not happen after the delayed arrival and so meant we had to do the the next day which delayed us doing something else and had to leave it on our neighbours' drive overnight. The office was closed when the initial arrive time came and went and it was a shambles. All very inconvenient and no apology.

Reply from soundproofingstore.co.uk

Great to hear the ReductoClip Ceiling System has 'worked a treat.’ We’re really sorry to hear about the inconvenience caused by the delayed delivery. As communicated to you on the day, unfortunately the delivery vehicle suffered a breakdown which set the schedule back by a couple of hours. While the order did arrive on your chosen day, we completely understand that the delay disrupted your plans and created additional challenges for you. Occasionally, unforeseen incidents like breakdowns, road closures and accidents (which are beyond our control) can happen and we sincerely apologise for the inconvenience this caused.
Community member 
1 Reviews
 Verified

Wouldn’t go anywhere else for expert advice and great products.

I spoke to a few companies before deciding and very pleased we went with the soundproofing store. We soundproofed all our adjoining walls (120mm) which has made an enormous difference to our lives. Expert, helpful advice along the way. Flexible delivery options and great products that are relatively easy to install and do the job well.

Reply from soundproofingstore.co.uk

Many thanks for taking the time to leave a 5-star review of the ReductoClip Independent Wall System. Your feedback and kind words are much appreciated. So glad the soundproofing has made such a positive difference to your lives.
Community member 
1 Reviews
 Verified
As a building company we depend on good relationship and good advise. Phil and his team are amazing and they know what they are talking about. We look forward to working with them soon.

Reply from soundproofingstore.co.uk

Many thanks for taking the time to leave a review and for your kind feedback. It's a pleasure supporting you with your soundproofing projects and we look forward to working with you again soon.
Community member 
1 Reviews
 Verified
The self sticking heavy black material was not really self sticking.

Reply from soundproofingstore.co.uk

Many thanks for your feedback and for taking the time to leave a review. This isn’t something we commonly hear, but we appreciate you bringing it to our attention and will definitely look into it further.

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