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soundproofingstore.co.uk
Reviews:

31 reviews in the last 12 months509 total reviews  

4.77
Excellent
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Top positive review

17 Jul 2023
 Verified review
The soundproof system has been very successful, fulfilling all the requirements for our needs… virtually no sound is coming through either side of the partition now, for relatively little effort. We got some great advice and assistance in what to use and how to install it for maximum effect from the team there. I would recommend this product and the service.

Top negative review

17 Jan 2024
 Verified review
Soundproofing didn’t work in the slightest. Pretty simple to install but hasn’t made any difference to the noise element of things can still hear conversations from flat below at the same volume as before. Waste of money.
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Reviews for soundproofingstore.co.uk

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2 days ago
 Verified review
Brilliant product that has reduced noise level from the flat above by 75%. Great service and advice too....This sound insulation is a game changer, I could not be more pleased with the result 😀
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Answer by soundproofingstore.co.uk
16 hours ago
Great to hear your feedback following the installation of the SoundMat 3 Plus and fantastic to learn that it's been a 'game changer.' Thank you for the 5-star review!
2 days ago
 Verified review

Cannot recommend enough

Everything from advice before purchase, delivery information, tips on installation, queries whilst installing. Everything was excellent. Cannot recommend more!
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Answer by soundproofingstore.co.uk
2 days ago
Many thanks for your 5-star review of the ReductoClip Direct to Wall Solution. Your kind feedback is much appreciated. Great to see pictures of the installation too!
2 days ago
 Verified review
Great product - very helpful staff
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Answer by soundproofingstore.co.uk
16 hours ago
Thank you for taking the time to leave a 5-star review of the ReductoClip Ceiling Solution.
2 days ago
 Verified review
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Answer by soundproofingstore.co.uk
16 hours ago
Many thanks for the 5-star review of the ProSound Acoustic Sports Panels
2 days ago
 Verified review
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Answer by soundproofingstore.co.uk
16 hours ago
Thank you for leaving a 5-star review of the SoundMat 3 Plus.
29 Feb 2024
 Verified review

We finally have usable meeting rooms!

I really liked the ability to have a chat with the staff as to what was best for my project, and the different ways to achieve it. My main concern was securing the panels to the wall so they wouldn't fall off without using glue. This I achieved by using heavy duty velcro and the panel clips supplied. The panels supplied are good quality, look great and have done a good job of stopping the excessive noise "reverb" we had in our meeting rooms. I also liked the fact that I was able to complete the project myself and way under the costs that we had quoted by another company for doing the job.
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Answer by soundproofingstore.co.uk
29 Feb 2024
Great to see the ProSound Acoustic Wall Panels in situ. Your 5-star review is much appreciated and so pleased your meeting rooms are now a usable space without the echo and reverberation you were previously experiencing.
29 Feb 2024
 Verified review
All of the Soundproofing Store team were extremely helpful and accommodating on the phone when I called in to get a quote and then to place my order. Communication with the logistics team about delivery, both on the day and beforehand, could have been better but this may actually have been an issue with a third party service provider?
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Answer by soundproofingstore.co.uk
29 Feb 2024
Many thanks for taking the time to leave a 5-star review of the ReductoClip Independent Wall System. Sorry to hear you felt the communication with regards to the delivery could have been better, we will certainly pass this on to the logistics team.
18 Mar 2024
 Verified review
Seamless service from estimate through to delivery and project support. Would gladly recommend. Product works really well.
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Answer by soundproofingstore.co.uk
20 Mar 2024
Thank you for your 5 star review of the ReductoClip Direct to Wall System. Great to hear your feedback and delighted we were able to help solve your unwanted noise issue.
18 Mar 2024
 Verified review
Sent in photo and measurements and they advised how many tiles needed Good delivery
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Answer by soundproofingstore.co.uk
18 Mar 2024
Thank you for taking the time to leave a 5-star review of the ProSound Easy-Fix Acoustic Panels.
18 Mar 2024
 Verified review
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Answer by soundproofingstore.co.uk
18 Mar 2024
Thank you for your 5-star review of the ReductoClip Ceiling System. It's very much appreciated.
29 Feb 2024
 Verified review
After phoning and asking for advice I ordered sound proofing for my partition wall. It came in good time and of a high quality but after installing made no difference. Cost was expensive and have since had the joists insulated at half the cost .
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Answer by soundproofingstore.co.uk
4 Mar 2024
We are saddened to read your review, as this is certainly not what we strive for as a business. It is extremely important to us that you (and all our customers) are happy with the results from our soundproofing solutions. At the same time, we are surprised that you would not contact us directly so we could discuss this in more detail with you and help to provide a solution, rather than simply learning of any dissatisfaction via a review. The original enquiry was for unwanted noise coming through the wall. The soundproofing will certainly have made a difference. However, given your comments it sounds like noise was also flanking through the ceiling. (Although, simply insulating the joists would not have addressed the main noise coming through the wall).
7 Feb 2024
 Verified review

Quietly does it

Our interview rooms have an echo, but the cost of knocking them down and putting soundproof in would have been significant. Instead we contacted the Soundproofing store and got expert advice on what each room required. Lo and behold, the noise is more of a whisper and my booming voice isn't a distraction to the rest of the office.
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Answer by soundproofingstore.co.uk
7 Feb 2024
Many thanks for taking the time to leave a 5-star review of the ProSound Acoustic Wall Panels. Great to hear that they have dramatically reduced the echo within your interview rooms.
24 Jan 2024
 Verified review

Studio build

I recently had the pleasure of working with Phil at The Soundproofing Store, and I must say that the experience exceeded my expectations in every way. Phil's expertise, professionalism, and dedication to customer satisfaction truly set him apart. He took the time to understand my specific soundproofing needs and provided invaluable guidance on the best products for my situation. Overall, my experience with Phil at The Soundproofing Store was exceptional, and I would highly recommend seeking his assistance for anyone in need of soundproofing solutions. His expertise, friendly approach, and commitment to customer satisfaction make him an invaluable asset to the store. I left feeling confident in my purchase and grateful for the outstanding service I received. Thank you, Phil, for making my Studio soundproofing project a success!
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Answer by soundproofingstore.co.uk
24 Jan 2024
Hi James, It was a pleasure working with you and advising on your garage studio conversion project. Glad I could help and thank you for the 5-star review and for your feedback. (It's very much appreciated). Wishing you all the best as you enjoy your new studio! Phil.
2 Jan 2024
 Verified review

Superb products that work

My wife and I are both very sensitive to sound, and are always looking for ways to reduce unwanted noise in the home. We replaced our prior carpet with Soundmat 3 Plus as an underlay some months ago. The difference is night & day. If I lie on our garage floor as a quarry truck goes past on a nearby road, the room shakes as though a minor earthquake is occurring. In the rooms with Soundmat 3 Plus, you'd barely know there was a road. I cannot begin to quantify the reduction in disturbed sleep or stress this product has given us. Please never stop making it!
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Answer by soundproofingstore.co.uk
3 Jan 2024
Thank you for taking the time to share your detailed review of SoundMat 3 Plus. Your 5 star review is very much appreciated and we are delighted to learn that it has made such a significant difference in your home.
17 Jan 2024
 Verified review

great service

great service
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Answer by soundproofingstore.co.uk
18 Jan 2024
Many thanks for taking the time to leave a 5-star review of the ReductoClip Timber Stud Wall Solution.
17 Jan 2024
 Verified review
Soundproofing didn’t work in the slightest. Pretty simple to install but hasn’t made any difference to the noise element of things can still hear conversations from flat below at the same volume as before. Waste of money.
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Answer by soundproofingstore.co.uk
18 Jan 2024
We are saddened to read your review, as this is certainly not what we strive for as a business. It is extremely important to us that you (and all our customers) are happy with the results from our soundproofing solutions. At the same time, we are surprised that you would not contact us directly so we could discuss this in more detail with you and help to provide a solution, rather than simply learning of any dissatisfaction via a review. Please do get in touch, as it is important to talk to you as there could be other reasons as to why you can still hear the noise. e.g. sound may be leaking through other areas of your structure.
17 Jul 2023
 Verified review

Soundproofing worked perfectly...

The soundproof system has been very successful, fulfilling all the requirements for our needs… virtually no sound is coming through either side of the partition now, for relatively little effort. We got some great advice and assistance in what to use and how to install it for maximum effect from the team there. I would recommend this product and the service.
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Answer by soundproofingstore.co.uk
17 Jul 2023
Thank you for taking the time to leave a 5-star review of the SoundBoard 4 and for your kind feedback. Great to hear it has made such a positive difference to your previous noise issue.
22 Nov 2023
 Verified review

Knowledgeable, adaptable and efficient

First experience of designing and fitting a sound deadening situation. The assistance from the technical team was excellent. They were able to adapt solutions to fit the size, shape and purpose of the room (doctors surgery waiting room). Delivery on schedule and all fittings supplied.
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Answer by soundproofingstore.co.uk
22 Nov 2023
It was a pleasure working with you to help improve the acoustics within the doctors' surgery waiting room. Many thanks for the 5-star review of the ProSound Simple Acoustic Panels and we look forward to working with you on any future projects.
26 Sept 2023
 Verified review
Excellent service and products from start to end. Couldn't be faulted. Oh, and a great price too.
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Answer by soundproofingstore.co.uk
2 Oct 2023
Your 5-star review of the ProSound Acoustic Ceiling Rafts is much appreciated. Glad we were able to help improve the room acoustics for your Scout Group to enjoy.
14 Dec 2023
 Verified review

Good Service and Communication

The experience of dealing with soundproofing store was very good, excellent service and communication However delivery from their suppliers was not great due to the fact that the lorry had been packed wrong which meant that myself and the driver had to hand bale all of the insulation products off the back of the truck
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Answer by soundproofingstore.co.uk
14 Dec 2023
Your 5-star review of the ProSound Reverso SoundMat is much appreciated. We are sorry to hear that you (and the driver) had to hand ball the products off the truck and sincerely apologise that this happened with your delivery.