FutureShop.co.ukReviews:
1,450 reviews in the last 12 months17,783 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
25 Mar 2024
Verified review
Many Thanks to the dedicated guys at Future Shop! Questions and queries were answered promptly and with genuine enthusiasm and with the best possible aural solutions in mind. It was awesome to receive the shiny black gold plugged audio quest Rocket 11 cables, meeting all expectations(including great price) here in Melbourne, within 7 days of them being shipped. Cheers Royal Mail and Auspost. Best regards from down under.
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Answer by FutureShop.co.uk
25 Mar 2024
We're truly grateful for your kind words and thrilled to hear about your positive experience with our team at Future Shop! Delivering top-notch service and providing the best solutions is always our priority. It's fantastic to know that your AudioQuest Rocket 11 cables exceeded your expectations and arrived promptly.
3 Apr 2024
Verified review
Excellent service from Future Shop. Through no fault of the company I had delivery issues and Mark went over and above to help resolve the matter for me. A truly customer focused and professional company to deal with. I will definitely be a return customer!
Plus, quality items, very well packaged.
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Answer by FutureShop.co.uk
8 days ago
Hi Simon,
Thank you for your review of Future Shop. We are delighted to hear that you received excellent service from us. We apologise for the delivery issues, but we are glad to know that Mark was able to assist you in resolving the matter.
Our team at Future Shop is dedicated to providing exceptional customer service and we are thrilled that you experienced it firsthand.
3 Apr 2024
Verified review
Sound and picture perfect cables
Brilliant quality cables I up dated my hdmi and ethernet to carbon and saw a massive difference in quality from my older cheaper cables. Good build quality but very stiff to maneuver take care don't bend.These are worth the money a must buy if you want a better picture quality and sound.
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Answer by FutureShop.co.uk
8 days ago
Hi Richard,
Thank you for your review of Future Shop. We pride ourselves on providing high quality products and it is great to know that you have noticed a significant improvement in picture and sound quality.
RW
Raymond W.
Cumbria
4 Apr 2024
Verified review
Happy customer!!
Bought the products online one day, in my hands the next, very quick delivery from FS and... thumbs up to Royal Mail also!!
You can't really improve on that service so, can you do better, no is the simple answer....
One very happy customer, recommended seller's!!
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Answer by FutureShop.co.uk
8 days ago
Hi Raymond,
Thank you for taking the time to leave a review for Future Shop. We are thrilled to hear that you had a positive experience with our company! Our goal is to provide quick and efficient service, so we are delighted that you received your products in just one day. We also appreciate your recognition of Royal Mail for their contribution in the timely delivery. We strive to continuously improve our services, but as you mentioned, it seems that we have met your expectations.
Thank you for recommending us as a reliable seller. We hope to have the opportunity to serve you again in the future.
7 days ago
Verified review
I’d been let down by Richer Sounds, when buying Focal headphones. I made one call to Futureshop and Steve sorted everything out immediately, and the headphones arrived next day. Fast, friendly and efficient service all round.
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MK
Mr.D. K.
London
29 Mar 2024
Verified review
Products are on point & exceptional.
Delivery on time.
Website east use.
Should you need help or advice, future shop are happy to give it.
I do not have any ideas on how to improve their service, & I keep coming back!
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your glowing review! We're delighted to hear that you find our products exceptional, our delivery timely, and our website easy to use. Providing helpful advice and assistance is a cornerstone of our service, so it's wonderful to know that you appreciate it. Your loyalty means the world to us, and we're thrilled to have you as a returning customer.
20 Mar 2024
Verified review
These hdmi protectors easily connect to a vacant port on your device. They do stop any interference coming in or out of your device's my tv now works perfectly no more pixilation and sound quality problems.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of our company, Future Shop. We are thrilled to hear that our HDMI protectors were able to easily connect to your device and effectively prevent any interference. We strive to provide high-quality products that enhance the user experience, and we are delighted to know that your TV now works perfectly without any pixelation or sound quality issues.
20 Mar 2024
Verified review
Brilliant company to deal with exceptional products for hifi or tv .fast delivery and communication don't buy cheap cables they just don't work buy audio quest cables you will notice a very big difference.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Richard,
Thank you for your positive review of Future Shop! We are glad to hear that you had a pleasant experience shopping with us and that you are satisfied with the hifi and TV products you purchased. We pride ourselves on providing fast delivery and effective communication with our customers.
31 Mar 2024
Verified review
Bonjour,
Le produit reçu en excellent état, ainsi que l'emballage ; le plus long a été le blocage du colis à la douane, près de 17 - 18 jours, j'ai eu peur que le colis soit perdu. Cordialement.
C.S.
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Steinglin,
Thank you for your positive feedback! We're glad to hear that your product arrived in excellent condition, as well as the packaging. We understand that customs delays can be frustrating, and we apologixe for any concern it may have caused.
We're pleased that your package eventually arrived safely.
8 days ago
Verified review
I called them up as a beginner..
I called them up as a beginner to audio and the chap on the phone was very patient and helpful and directed me to the right cables I needed for my setup. Much appreciated, thank you.
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20 Mar 2024
Verified review
Very helpful website, enables you to find exactly what you require. Very informative. Delivery prompt, with updates as to progress. I shall use them for my future purchases.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Gary,
Thank you for your review of Future Shop. We are happy to hear that you found our website helpful and informative. Our goal is to make it easy for you to find exactly what you need. We are also glad that you had a positive experience with our delivery service and updates. We look forward to serving you for your future purchases.
21 Mar 2024
Verified review
Excellent Futureshop
Futureshop has a huge variety of hifi cables. I bought an Audioquest optical cable from them which I am delighted with.
Very well packaged and quick delivery. 10/10.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you found our selection of hifi cables to be extensive. We take pride in offering a wide range of options for our customers. We are also happy to hear that you were satisfied with your purchase of an Audioquest optical cable.
Our team strives to provide quality products to all of our customers. We also appreciate your compliment on our packaging and delivery speed. We aim to provide a seamless shopping experience for all of our customers.
Thank you again for choosing Future Shop!
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Alan D.
Croydon
7 days ago
Verified review
Excellent as always
Used future shop on many previous occasions fast and efficient as always.
System cables now all upgraded.
Sorry guys won’t need to order any more
(Maybe!)
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3 Apr 2024
Verified review
Very quick response and delivery
I ordered a pair of custom speaker cables. They were made and despatched same day and in my system 48hrs after placing the order. Couldn't ask for more.
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Answer by FutureShop.co.uk
8 days ago
Hi David,
Thank you for your review of Future Shop! We are thrilled to hear that you had a very quick response and delivery experience with us. Our team takes pride in providing efficient and timely service for our customers.
20 Mar 2024
Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Mike,
Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop!
9 days ago
Verified review
An excellent shop to so business with. Really helpful people, I’ve always found them helpful and courteous and the products to be well made.
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Answer by FutureShop.co.uk
8 days ago
Hi Martin,
Thank you for your positive review of Future Shop! We are glad to hear that our staff members have been helpful and courteous during your business interactions with us.
3 days ago
Verified review
very good technical advice and next day delivery was delivered next day, the best secure packaging of my purchase i have ever experienced.
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21 Mar 2024
Verified review
Excellent service
Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support.
Thank you for choosing Future Shop.
3 Apr 2024
Verified review
The great shop.
Everything is there.
Description is amazing.Very detailed.
A lot of explanation how to use stuff You are about to buy.
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Answer by FutureShop.co.uk
8 days ago
Hi Roman,
Thank you for your review of Future Shop. We are delighted to hear that you had a great experience in our shop. Our team takes pride in providing everything you need and ensuring that our product descriptions are detailed and informative.
3 days ago
Verified review
The item I bought was delivered to me as scheduled and in perfect condition. I would like to buy from futureshop in future.
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