Certificate for FutureShop.co.uk

No. XEEB67A4A8F808C1375632406BFB589F8
 

Approved on
24/10/2013
Valid until
23/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for FutureShop.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,081 Trusted Shops reviews collected in the last 12 months.
In total, FutureShop.co.uk has already collected 9,128 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/05/2019
Date of order
17/05/2019
25/05/2019
I paid a premium for weekend delivery and did not receive the item until Tuesday.
2.50
Fair

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
Super fast delivery of the goods I needed
5.00
Excellent

Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
Excellent service and fast delivery
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
I am very satisfied with the product I bought.

a wide variety of products

Customer service is very good

Thank you for enjoying my audio life.
5.00
Excellent

Date of publication
24/05/2019
Date of order
16/05/2019
24/05/2019
remarquable
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
No problem. Recommended
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
excellent thank you
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
Top quality products and on time delivery. Highly recommended.
5.00
Excellent

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Excellent quality goods, delivery as promised and a good website. I can't ask for more.
5.00
Excellent

Date of publication
22/05/2019
Date of order
03/05/2019
22/05/2019
Unfortunately , the sales agent intentionally post the wire with drum which it self weight more than 5kg.
It cost extra postage with taxation due to size of delivery , where the tax is more then cost of the wire.
I had been futureshop’s customer for years, this is the first time , Mr Gary which was the service agent who handled my case demonstrated the worst ever customer service
2.33
Poor

Date of publication
22/05/2019
Date of order
30/03/2019
22/05/2019
Excellent communications.
5.00
Excellent

Date of publication
21/05/2019
Date of order
14/05/2019
21/05/2019
Very fast turnround from oder placement to delivery, less than 24 hours
5.00
Excellent

Date of publication
21/05/2019
Date of order
10/05/2019
21/05/2019
Thank you
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
Good service good price and great product
5.00
Excellent

Date of publication
20/05/2019
Date of order
18/04/2019
20/05/2019
Good
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Always have what I'm looking for and at a great price, what's not to like
5.00
Excellent

Date of publication
19/05/2019
Date of order
09/05/2019
19/05/2019
Nice communication Very good service Perfect
5.00
Excellent

Date of publication
19/05/2019
Date of order
16/05/2019
19/05/2019
Fast shipping. Good packing. Fine Customer Service
5.00
Excellent

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Excellent service, I’ve been using Futureshop for all my cables for some time and have never yet had a bad experience. Deliveries are always fast and even though I only ever have standard delivery that doesn’t make them any slower, usually 2 days max from order to in my hands. I’ll definitely keep using them, maybe not for a while now as I have everything I need......................for now.
5.00
Excellent

Date of publication
18/05/2019
Date of order
04/05/2019
18/05/2019
great Shop but always select weekend postage next day delivery, and end up waiting a week even thou online website say available. annoying.

Still wont put me off buying again from them. but they need to sort there website out if not available.
5.00
Excellent

Date of publication
18/05/2019
Date of order
16/05/2019
18/05/2019
Very good shop for any kind of cables for hifi equipment, speakers etc. Very diverse choice of high-end accessories and reliable delivery.
5.00
Excellent

Date of publication
18/05/2019
Date of order
16/05/2019
18/05/2019
Fantastic item, great customer service will shop nowhere else in future Thank you
5.00
Excellent

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
fit for purpose
4.67
Excellent

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Excellent product and delivery next day. Used before and will use again.
5.00
Excellent

Date of publication
18/05/2019
Date of order
17/05/2019
18/05/2019
FutureShop provide a great service with rapid tracked deliveries. Highly recommended.
5.00
Excellent

Date of publication
17/05/2019
Date of order
11/05/2019
17/05/2019
TOP Dealer
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
Best price I could find and the cost of postage to France was good too.
Excellent
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/04/2019
17/05/2019
Was quick service and didn't take long to get here and product good quality
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
Perfect
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
Quality product
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
You are the best
5.00
Excellent

Date of publication
16/05/2019
Date of order
07/04/2019
16/05/2019
Great service with fair pricing and excellent communication. They go the extra mile to ensure quality. Shipping was expedient. Adam is patient, thorough and very courteous. Finally got my VDH The Inspiration that I’ve wanted for a long time. Adam and FutureShop made that happen. Thanks
David
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
The best shop for all your cables
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
The best in absolute
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Best service.Top seller
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Superb advice
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Prompt delivery and efficient service. What more can you ask for.
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Repeated use - repeated peerless service and quality & value of stock.
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Low delivery fee
4.33
Good

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Very fast delivery
5.00
Excellent

FutureShop.co.uk customer reviews

FutureShop.co.uk

Hi-Fi Cable, Home Cinema Cable & AV Connectivity Solutions

FutureShop.co.uk was certified by Trusted Shops on 24/10/2013.

FutureShop.co.uk is a highly successful UK based company specialising in award-winning Hi-Fi cables, Home Theatre cables and AV Connectivity solutions. Their reputation for technical excellence and superb customer service is known throughout the world. FutureShop stock the widest range of the most prestigious cable and connectivity brands. This means they can ship your orders the same day across the UK and Worldwide. FutureShop offer a custom cable service for professionally terminated Hi-Fi cables tailored to your needs. All cables and backed by a 60 Day Money Back Guarantee.

Contact
Unit 5, MODA Centre, Stirling Way
WD6 2BW Borehamwood
United Kingdom
servicedesk@futureshop.co.uk
FutureShop.co.uk
Owner
Future Shop LTD
Unit 5, MODA Centre, Stirling Way
WD6 2BW Borehamwood
United Kingdom
Trade register
Companies House 05045306
Authorized representative
Adam Hardham
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with FutureShop.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.