Certificate for FutureShop.co.uk

No. XEEB67A4A8F808C1375632406BFB589F8
 

Approved on
24/10/2013
Valid until
23/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for FutureShop.co.uk



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,697 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 6,602 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Great service. Recommended.
5.00
Excellent

Great service. Fast despatch and delivery.
5.00
Excellent

As always a first class service and prices
5.00
Excellent

Only had 3 of the 4 cables I required so they arranged a courier delivery to enable all 4 cables be delivered they sourced the extra cable from elsewhere. That is customer service.
5.00
Excellent

Item (cables) exactly as described, fast international delivery, communicative, kind. What more You want from your life???
Now I'm a fidelized customer
5.00
Excellent

Excellent service" Gary is a top bloke and very helpful, I have shopped here before and would always choose this as my first port of call for anything cables.
5.00
Excellent

Excellent customer service and huge selection
5.00
Excellent

Excellent service . Future shop stocks a great range of products and is able to offer knowledgable support if needed. Good to deal with.
5.00
Excellent

Great service and products
5.00
Excellent

Received soon and in excelente condición.
5.00
Excellent

Excellent seller
5.00
Excellent

This is my first time making an order with Futureshop. Have a very good experience and the delivery dervices was smooth. Thanks.
5.00
Excellent

Good range of goods reasonable prices good delivery time, but not next day if cables are to be burned in
5.00
Excellent

Very good
5.00
Excellent

My international hifi shop.
5.00
Excellent

very good
5.00
Excellent

Excellent experience with customer service.
5.00
Excellent

Trusted shop.Fast delivery and original products.
5.00
Excellent

Not only good service -stock and delivery - but backed with excellent product knowledge and assitance ( if required) given in the friendliest manner.
5.00
Excellent

All good, no problems at all will definitely use again.
5.00
Excellent

Great
5.00
Excellent

Always a good service
5.00
Excellent

Absolutely textbook, placed the order delivered as stated aand the product is exactly as we wanted, albeit only a cable
5.00
Excellent

Quality goods & service.
4.67
Excellent

Some unforeseen delay proved frustrating due to poor communication.
Being charged for goods prior to supply availability was unsettling.
All turned out well in the end.
4.33
Good

Paid for next day delivery AM Due to work commitments. Goods did not arrive shop said courier did not do next day AM delivery 3 days of phone calls no goods. Reluctantly agreed to have delivery to my workplace but goods turned up at my home address instead, AM delivery by the couriier who does not do AM delivery. Promised refund of £10 delivery charge which i never received. AVOID
2.00
Poor

I've been a customer of FutureShop for a number of years, their service and advice is excellent. They have an extensive range of audio and speaker cables along with many other items; I would highly recommend them to any body.

Brian D.
5.00
Excellent

I have already submitted a review
5.00
Excellent

Easy to find and order promt delivery
5.00
Excellent

Quick service and good customer care
5.00
Excellent

EXCELLENT ALL THE WAY (VERY HELPFUL IN ALL AREAS IN TERMS OF ADVICE;CALL BACK AND PRODUCT RECOMMENDATION.(BUT NO DISCOUNT FOR A CUSTOMER WHO HAVE BEEN BUYING FOR VERY LONG TIME )
5.00
Excellent

My number one place for most of my cables. Fast delivery and great customer service.
5.00
Excellent

Although I had to return my purchases due to compatibility issues the team were super helpful technically and also processed the return and refund very quickly and professionally. I would certainly shop here again as you have the confidence that they will do everything to help with advice and won't quibble if you do need to return.
5.00
Excellent

EXCELLENT
5.00
Excellent

Ordered speaker cable 11 days ago. FutureShop promise 2-3 working days delivery time. It has been double that. Called customer service on Tuesday - they told me to wait till Thursday. I called them on Thursday and they tell me to wait till Tuesday just making lame excuses. Still have no speaker cable. Terrible service. Hopefully when it eventually arrives it will be worth the wait
1.50
Poor

I really appreciate the excellent service of FutureShop. I placed my order online. Somehow I had to cancel my order due to personal issue by sending email notice to FutureShop. FutureShop accepted my cancellation through return email within several hours. Excellent. I truly recommend FutureShop to you.
5.00
Excellent

The bespoke lengths of Chord Epic speaker cable, properly terminated with Chord banana plugs, arrived well packaged and within 24 hours of ordering, The price was very competitive. Impressive service indeed. Be aware that the insulation has www.futureshop.co.uk written on it, rather than Chord's web address, though I’m assured that the material is the same as used by Chord.
4.67
Excellent

Good prices, great communication and updates on order status throughout. Speedy delivery. Will shop here again
5.00
Excellent

Excellant service from purchase to delivery, would recommend this company to anyone
5.00
Excellent

Five stars all round - I'll be back
5.00
Excellent

FutureShop.co.uk customer reviews

FutureShop.co.uk

Hi-Fi Cable, Home Cinema Cable & AV Connectivity Solutions

FutureShop.co.uk was certified by Trusted Shops on 24/10/2013.

FutureShop.co.uk is a highly successful UK based company specialising in award-winning Hi-Fi cables, Home Theatre cables and AV Connectivity solutions. Their reputation for technical excellence and superb customer service is known throughout the world. FutureShop stock the widest range of the most prestigious cable and connectivity brands. This means they can ship your orders the same day across the UK and Worldwide. FutureShop offer a custom cable service for professionally terminated Hi-Fi cables tailored to your needs. All cables and backed by a 60 Day Money Back Guarantee.

Contact
Unit 5, MODA Centre, Stirling Way
WD6 2BW Borehamwood
United Kingdom
servicedesk@futureshop.co.uk
FutureShop.co.uk

Owner
Future Shop LTD
Unit 5, MODA Centre, Stirling Way
WD6 2BW Borehamwood
United Kingdom
Trade register
Companies House 05045306
Authorized representative
Adam Hardham
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with FutureShop.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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