FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,439 reviews in the last 12 months17,908 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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6 days ago
 Verified review

Great price, great service

Have shopped with Future shop a few times. Always a competitive price and always great service
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Answer by FutureShop.co.uk
3 days ago
Thank you for your positive review of Future Shop! We are happy to hear that you have had a great experience with our company. Our team works hard to provide competitive prices and exceptional service to all of our customers. We appreciate your continued support and look forward to serving you again in the future. Thank you for choosing Future Shop.
PR
paul r.
Stockport
29 Apr 2024
 Verified review
A truly excellent company with superb quality products 👌 and excellent customer service.
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Answer by FutureShop.co.uk
1 May 2024
Thank you very much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing superb quality products and excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
11 days ago
 Verified review
Made my order, amended my order through customer services, and it arrived no issues on time.
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Answer by FutureShop.co.uk
8 days ago
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that our customer services team was able to assist you in amending your order and that it arrived on time with no issues. We strive to provide the best experience for our customers and we are happy to hear that we were able to meet your expectations.
23 Apr 2024
 Verified review

5 Metre Audioquest Toslink cable

Ordered a 5m Audioquest Toslink cable. Fast delivery, cable sounds great, no issues
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're glad to hear that your Audioquest Toslink cable arrived quickly and that you're pleased with its performance.
8 days ago
 Verified review
All good! Excellent item in perfect working order, arrived quickly, thanks!
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Answer by FutureShop.co.uk
3 days ago
Hi William, Thank you for your positive review of Future Shop! We always strive to provide excellent products and services to our customers. We are glad to hear that you had a great experience and that your item arrived quickly and in perfect working order. Thank you for choosing Future Shop and we hope to serve you again in the future!
OH
Oliver H.
Harpenden
3 May 2024
 Verified review
Informative website; swift despatch; good information about the despatch.
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26 Apr 2024
 Verified review

Helpful and efficient

Responded to queries promptly and effectively. Goods delivered quickly.
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Answer by FutureShop.co.uk
1 May 2024
Hi Kelvin, Thank you for your kind words! We're delighted to hear that you found our team helpful and efficient, and that we could address your queries promptly and effectively. Ensuring a seamless shopping experience for our customers is our top priority, and we're thrilled to have met your expectations.
30 Apr 2024
 Verified review

Very helpful staff.

The staff were so helpful and answered all the questions I put to them.
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Answer by FutureShop.co.uk
1 May 2024
We're thrilled to hear that our staff provided you with excellent assistance! Thank you for taking the time to share your positive experience with us. Helping customers and addressing their questions is a top priority, and we're glad we could meet your expectations.
26 Apr 2024
 Verified review

Good advice, good service.

Good advice, good service, thank you. Speaker cable upgrade worthwhile.
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Answer by FutureShop.co.uk
1 May 2024
Hi Michael, Thank you so much for your kind words! We're thrilled that you found our advice valuable and that you're satisfied with the speaker cable upgrade. Providing quality products and helpful service is what we strive for, and we're delighted that we could enhance your audio experience.
12 days ago
 Verified review

UK audio market for US customers!

Great place to buy gear that's not available in US, like Atlas cables.
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Answer by FutureShop.co.uk
8 days ago
Hi Mark, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience purchasing audio gear from us that is not readily available in the US, such as Atlas cables. We strive to provide our customers with a wide range of products from various markets, and we appreciate your recognition of our efforts.
3 May 2024
 Verified review
Outstanding customer service and quality of product is excellent.
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Answer by FutureShop.co.uk
8 days ago
Hi Julia, Thank you for your review of Future Shop! We are thrilled to hear that you had an outstanding experience with our customer service and found our products to be of excellent quality. We strive to provide the best customer service and top-notch products to all of our customers.
1 May 2024
 Verified review
Not cheap but great products well packaged and delivered on time.
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26 Apr 2024
 Verified review
Great product at reasonable price with rapid delivery :-)
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Answer by FutureShop.co.uk
1 May 2024
Hi Tim, Thank you for your wonderful review! We're thrilled to hear that you're happy with our product, pricing, and delivery speed. Providing great value and convenience to our customers is always our aim, and we're delighted that we could meet your expectations.
26 Apr 2024
 Verified review
great service, on time delivery, great shopping experience
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Answer by FutureShop.co.uk
1 May 2024
Hi Nav, Thank you very much for your kind words! We're delighted to hear that you had a great shopping experience with us and that our service and delivery met your expectations.
2 days ago
 Verified review
Excellent service goods in stock and super fast shipping.
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Answer by FutureShop.co.uk
9 hours ago
Thank you for your positive review of Future Shop! We are glad to hear that you had an excellent experience with our company and that our service was top-notch. We pride ourselves on keeping a wide range of goods in stock and providing fast shipping to our customers. We appreciate your feedback and hope to continue providing you with great service in the future.
26 Apr 2024
 Verified review
Good product range. Excellent prices and quick delivery.
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Answer by FutureShop.co.uk
1 May 2024
Hi Keith, Thank you for your fantastic review! We're thrilled to hear that you're pleased with our product range, prices, and delivery speed. Providing excellent value and convenience to our customers is always our top priority.
3 May 2024
 Verified review
Great range of products and excellent customer service.
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Answer by FutureShop.co.uk
8 days ago
Hi Mark, Thank you for your review of Future Shop! We are happy to hear that you appreciate our wide selection of products and our exceptional customer service.
9 days ago
 Verified review
Good cables, arrived promptly, but a little expensive.
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Answer by FutureShop.co.uk
8 days ago
Hi Charles, Thank you for choosing Future Shop for your cable needs! We are glad to hear that your cables arrived promptly and that you are satisfied with the quality. While we strive to offer competitive pricing, we understand that our products may not always be the most affordable option. We appreciate your feedback and will continue to work on providing the best value for our customers.
DC
David C.
Singapore
7 days ago
 Verified review

QSA LAN Jitter (Silver)

Excellent transaction and prompt responses from Mark!
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Answer by FutureShop.co.uk
3 days ago
Thank you for your positive review of Future Shop! We are thrilled to hear that your transaction was excellent and that Mark provided prompt responses. We strive to provide top-notch service to all of our customers and we are happy to hear that we met your expectations. Thank you for choosing Future Shop!
2 May 2024
 Verified review

Usual excellent service

As usual my items arrived on time, and well packaged.
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