FutureShop.co.ukReviews:
1,435 reviews in the last 12 months17,898 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
11 days ago
Verified review
Excellent experience
In this shop I found a pair of quality earbuds I discovered on their website. Fast shipment. Happy overall.
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15 Apr 2024
Verified review
World class service
Always prompt and communicative with orders and delivery. Prices are competitive with a great selection
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop! We are delighted to hear that you have experienced our world-class service. Our team takes pride in providing prompt and communicative service for all orders and deliveries. We are also thrilled that you have found our prices to be competitive and our selection to be great.
We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop!
4 days ago
Verified review
The excellence of all aspects of every transaction. I don’t know how you can better anything at all.!
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Answer by FutureShop.co.uk
3 days ago
Hi Colin,
Thank you for your kind review of Future Shop! We are delighted to hear that you have experienced excellence in all aspects of your transactions with us. We constantly strive to provide the best possible service and products to our customers.
Your satisfaction is our top priority and we will continue to work hard to maintain this level of excellence.
PR
paul r.
Stockport
13 days ago
Verified review
A truly excellent company with superb quality products 👌 and excellent customer service.
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Answer by FutureShop.co.uk
12 days ago
Thank you very much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing superb quality products and excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
15 Apr 2024
Verified review
Always have a first class service from future shop, great customer service and speedy delivery!
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing first-class service to our customers and ensuring speedy delivery. Our team strives to provide excellent customer service at all times. We hope to continue serving you in the future.
6 days ago
Verified review
Made my order, amended my order through customer services, and it arrived no issues on time.
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Answer by FutureShop.co.uk
3 days ago
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that our customer services team was able to assist you in amending your order and that it arrived on time with no issues. We strive to provide the best experience for our customers and we are happy to hear that we were able to meet your expectations.
23 Apr 2024
Verified review
5 Metre Audioquest Toslink cable
Ordered a 5m Audioquest Toslink cable. Fast delivery, cable sounds great, no issues
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're glad to hear that your Audioquest Toslink cable arrived quickly and that you're pleased with its performance.
3 days ago
Verified review
All good!
Excellent item in perfect working order, arrived quickly, thanks!
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13 Apr 2024
Verified review
Easy to navigate Web page
Everything delivered promptly and well packaged
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive review of Future Shop! We are glad to hear that our web page is easy to navigate and that your order was delivered promptly and well packaged. We strive to provide a convenient and efficient shopping experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.
OH
Oliver H.
Harpenden
10 days ago
Verified review
Informative website; swift despatch; good information about the despatch.
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26 Apr 2024
Verified review
Helpful and efficient
Responded to queries promptly and effectively. Goods delivered quickly.
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Answer by FutureShop.co.uk
12 days ago
Hi Kelvin,
Thank you for your kind words! We're delighted to hear that you found our team helpful and efficient, and that we could address your queries promptly and effectively. Ensuring a seamless shopping experience for our customers is our top priority, and we're thrilled to have met your expectations.
13 days ago
Verified review
Very helpful staff.
The staff were so helpful and answered all the questions I put to them.
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Answer by FutureShop.co.uk
12 days ago
We're thrilled to hear that our staff provided you with excellent assistance! Thank you for taking the time to share your positive experience with us.
Helping customers and addressing their questions is a top priority, and we're glad we could meet your expectations.
26 Apr 2024
Verified review
Good advice, good service.
Good advice, good service, thank you. Speaker cable upgrade worthwhile.
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Answer by FutureShop.co.uk
12 days ago
Hi Michael,
Thank you so much for your kind words! We're thrilled that you found our advice valuable and that you're satisfied with the speaker cable upgrade.
Providing quality products and helpful service is what we strive for, and we're delighted that we could enhance your audio experience.
7 days ago
Verified review
UK audio market for US customers!
Great place to buy gear that's not available in US, like Atlas cables.
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Answer by FutureShop.co.uk
3 days ago
Hi Mark,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience purchasing audio gear from us that is not readily available in the US, such as Atlas cables. We strive to provide our customers with a wide range of products from various markets, and we appreciate your recognition of our efforts.
9 days ago
Verified review
Outstanding customer service and quality of product is excellent.
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Answer by FutureShop.co.uk
3 days ago
Hi Julia,
Thank you for your review of Future Shop! We are thrilled to hear that you had an outstanding experience with our customer service and found our products to be of excellent quality. We strive to provide the best customer service and top-notch products to all of our customers.
11 days ago
Verified review
Not cheap but great products well packaged and delivered on time.
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26 Apr 2024
Verified review
Great product at reasonable price with rapid delivery :-)
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Answer by FutureShop.co.uk
12 days ago
Hi Tim,
Thank you for your wonderful review! We're thrilled to hear that you're happy with our product, pricing, and delivery speed.
Providing great value and convenience to our customers is always our aim, and we're delighted that we could meet your expectations.
26 Apr 2024
Verified review
great service, on time delivery, great shopping experience
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Answer by FutureShop.co.uk
12 days ago
Hi Nav,
Thank you very much for your kind words! We're delighted to hear that you had a great shopping experience with us and that our service and delivery met your expectations.
26 Apr 2024
Verified review
Good product range. Excellent prices and quick delivery.
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Answer by FutureShop.co.uk
12 days ago
Hi Keith,
Thank you for your fantastic review! We're thrilled to hear that you're pleased with our product range, prices, and delivery speed. Providing excellent value and convenience to our customers is always our top priority.
9 days ago
Verified review
Great range of products and excellent customer service.
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Answer by FutureShop.co.uk
3 days ago
Hi Mark,
Thank you for your review of Future Shop! We are happy to hear that you appreciate our wide selection of products and our exceptional customer service.