After an sms from dpd early in the morning predicting a delivery in the afternoon, nothing was delivered and hartmann's email support reported there had been no street name on the order (!). Bad mark for Hartmann's website for allowing that, and another for DPD lacking the commonsense to figure out that a postcode and house number should be enough to find us. Then Hartmann's email support manually sent out the order again and it finally arrived a few days later than originally expected, so they get a 'fair' rating this time. It would have been another star or two otherwise as the product is good, the fixpants stretch better and don't yield so many shrieks from mum while I'm pulling them up for her.
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