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Top positive review
12 Dec 2023
Verified review
The item arrived a day late but nothing to do with Bresser, it was due to DHL, the delivery company which sent me an email stating it would arrive between 08.44 and 09.44. Waited in all day and late in the evening got an update from DHL saying the driver could not access my road and according to the map he was a mile away from my address. I then went onto the DHL website to have it delivered to a local parcel collection shop because I was out most of the day but never got a notification it had been delivered anywhere but when I got home it was sitting on my doorstep and because I have CCTV I saw it was delivered at about 9.30 am and I arrived home at 2.30 pm. Lucky it wasn't stolen.
I'm afraid the filter arrived with an internal flaw and will have to/ be returned.
While intial communication was good, I received no notice of dispatch, therefore no tracking number and no ability to arange click and collect - hence it was left on my doorstep from where anyone could have stolen it.
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Reviews for Bresser UK
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20 Dec 2023
Verified review
The delivery service needs to be better. My order was delayed on the day but early on the following day! However, I will use Bresser again as it seems to be a good and trustworthy company!
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4 Dec 2023
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I requested plain packaging as this was a gift. Unfortunately This wasn't the case as it's fully branded, which my son has now seen. I'm actually very upset about this.
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5 Nov 2023
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Ordered the wrong microscope, customer services could not be any better, they were excellent! I managed to choose the one I wanted and now have a great microscope!
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19 Oct 2023
Verified review
The product arrived as expected, will not be opened until Christmas
The product arrived as expected. I cannot comment on the operation of the item because it is a gift and will not be opened until Christmas. Looks fine though.
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23 Oct 2023
Verified review
Sales rep was extremely helpful and knowledgeable.
My only tip is to integrate stripe so payment is a bit easier as card payments just weren’t working.
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10 Oct 2023
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Ordered a National Geographic torch. Item is amazing, but it arrived so quickly, I thought it was dispatched from the UK, yet it was sent from Germany.
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20 Nov 2023
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I haven’t used it yet but it does seem very Robust,I will know more after I’ve used it putting my coin collection
together.
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9 Oct 2023
Verified review
Very good bresser are. Bought lot of Bresser . Only thing I dont like is unknowingly signed up for this uneccesary nonsense.
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3 Nov 2023
Verified review
Nice design and presentation with competitive price.
Communication re delivery date could have been better.
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19 Oct 2023
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It did take slightly long to come than was expecting but, service was good and kept me informed on delivery
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29 May 2023
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Your customer service team were wonderful. Fast, efficient, friendly, I will be shopping with you again.
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16 Nov 2023
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Not much to say...
My purchase all went through automatically and was delivered in two days. What an excellent product.
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20 Oct 2023
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I think there is a 5 year guarantee with the product I brought. But it’s written in German only!!!!!
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27 Dec 2023
Verified review
A nice range of Bresser and other astro gear
Reasonable prices and deliver is fast
Recommended
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23 Aug 2023
Verified review
Thank you
Delivery was prompt, courteous and within the time frame communicated to me by text and email
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4 Dec 2023
Verified review
Good description of item and quick delivery with good communication about time of delivery.
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21 Nov 2023
Verified review
A look into the future of a successful business…
Very guick to respond to the order both in ommunication and order despatch and packaging
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11 Nov 2023
Verified review
Efficient and reliable service
A very quick and efficient and reliable service, with delivery of product within 5 days.
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4 Nov 2023
Verified review
Good order process
Web site clear and ordering straightforward. Confidence the company does what it says.
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14 Jul 2023
Verified review
Goods delivered in good order.
Questions answered promptly
Device working as expected
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