Bresser UK
Reviews:

703 total reviews   191 reviews in the last 12 months

4.28

Good

703 total reviews
191 reviews in the last 12 months

5
65 %
4
18 %
3
5 %
2
1 %
1
10 %

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Review summary

Many customers praise the delivery speed and reliability, highlighting prompt service, and are pleased with the quality and durability of their purchases. The products are frequently described as easy to set up and use, and the process for returns and replacements is generally straightforward. Helpful and responsive customer service is also noted by several buyers. Additionally, many feel the products and service offer good value. However, some customers report delivery delays, missing items, or courier issues. There are frustrations regarding inconsistent communication about orders, stock, and delivery, as well as a lack of updates or notifications. A number of customers mention unresolved issues or unresponsive staff, while some experience confusing instructions or setup challenges, particularly with product connectivity. Minor product flaws or limitations are occasionally cited, and dissatisfaction is expressed with the costs or delays associated with returns, as well as high shipping or spare part costs.

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ReviewsBresser UK

(19)
(2)
(10)
(35)
(125)
Community member 
1 Reviews
 Verified
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1 Reviews
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Quailty, Design, Delivery
Community member 
1 Reviews
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The advice and help offered very good. I will follow up on advice at a later date.
Community member 
1 Reviews
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Great information and support.
Community member 
1 Reviews
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Always a great service from Bresser, just keep doing what you're doing.
Community member 
1 Reviews
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I have been in communication with your Staff who have been very polite & helpful. I was extremely disappointed when I was told, although my Bresser 7 in 1 weather station is well within the warranty period the Company do not cover the wind vane which broke in two in normal useage. The wind vane didn’t cost a lot to purchase but I thought it was bad practice and penny pinching to say that the warranty didn’t cover it as it was a moving part
Community member 
1 Reviews
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Community member 
2 Reviews
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Veyr happy

We had a query on our delivery which was very quickly resolved by a real person, not a chatbot - the glasses arrived quickly and are exactly as ordered. Haven't had to use them yet - but very happy with Bresser so far!
Community member 
1 Reviews
 Verified

Objective data!

Easy to set up the room temperature monitor. Good to have four rooms summary data on one device. Bought to monitor room temperatures for setting heat flow on boiler - needed objective data to show my husband!
Community member 
1 Reviews
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Community member 
1 Reviews
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Superb glasses
Community member 
1 Reviews
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This weather station has a rain gauge but there is no indication on the display with any rainfall.
Community member 
1 Reviews
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1 Reviews
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1 Reviews
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I wanted a replacement sensor for my weather station but ordered the wrong one. Person I spoke to was helpful in explaining return process and confirming what model I needed. So I was able to return it and re-order the correct one. DHL your delivery company's tracking system seems to give up telling one where the driver is after a while.
Community member 
1 Reviews
 Verified
it works fine, however the failure of the temperature sensor earlier than the others is unfortunate as it's not possible to replace only that sensor
Community member 
1 Reviews
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Community member 
1 Reviews
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Reticle illuminator seems well made

Reticle illuminator is compact and seems to be well made. Delivery time near Christmas was reasonable. Packaging was poor: a needlessly huge box for a small component in its own carton, and no padding, so the item could rattle around inside.

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About

Bresser UK

Since BRESSER’s beginnings in 1957, our ethos has been to dig deep to consistently enable new perspectives and discoveries. As a visionary German manufacturer specialising in high-quality optics, we'v...

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