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Top positive review
12 Dec 2023
Verified review
The item arrived a day late but nothing to do with Bresser, it was due to DHL, the delivery company which sent me an email stating it would arrive between 08.44 and 09.44. Waited in all day and late in the evening got an update from DHL saying the driver could not access my road and according to the map he was a mile away from my address. I then went onto the DHL website to have it delivered to a local parcel collection shop because I was out most of the day but never got a notification it had been delivered anywhere but when I got home it was sitting on my doorstep and because I have CCTV I saw it was delivered at about 9.30 am and I arrived home at 2.30 pm. Lucky it wasn't stolen.
I'm afraid the filter arrived with an internal flaw and will have to/ be returned.
While intial communication was good, I received no notice of dispatch, therefore no tracking number and no ability to arange click and collect - hence it was left on my doorstep from where anyone could have stolen it.
I'm afraid the filter arrived with an internal flaw and will have to/ be returned.
While intial communication was good, I received no notice of dispatch, therefore no tracking number and no ability to arange click and collect - hence it was left on my doorstep from where anyone could have stolen it.
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Answer by Bresser UK
14 Nov 2023
Thank you for your review. We value your opinion and appreciate you taking the time to share it with us. At Bresser, we strive to provide a smooth and hassle-free shopping experience for all our customers.
We are sorry if the delivery did not meet your expectations.
We thank you for your valuable feedback and will use it to further improve our processes.
23 Oct 2023
Verified review
Not quite as expected
First of all, this feedback questionnaire arrived 3 days before the actual weather station, poor.
Set up has been fairly easy though, but the time signal is CET not UK which I understood it was going to be.
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Answer by Bresser UK
14 Nov 2023
Thank you for your review. We value your opinion and appreciate you taking the time to share it with us. At Bresser, we strive to provide a smooth and hassle-free shopping experience for all our customers.
We are sorry if the delivery did not meet your expectations.
We thank you for your valuable feedback and will use it to further improve our processes.
29 Aug 2023
Verified review
You send a feedback form before I have actually received the order. Perhaps delay the requests for feedback until you know they have been received.
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Answer by Bresser UK
1 Sept 2023
We're very sorry for the inconvenience. If you didn't receive it yet, please get in contact with our customer support. We'll be happy you assist you.
25 Jun 2023
Verified review
1. Does not support PayPal
2. Communications after Sale are difficult to understand
3. Delivery time is way too long. Again, poor communications.
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23 Nov 2023
Verified review
Paid 5.95 delivery costs and 7 days later am still waiting for item to be delivered
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28 Oct 2023
Verified review
Ordered 7days ago still not been delivered.
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Answer by Bresser UK
14 Nov 2023
Thank you for your review. We value your opinion and appreciate you taking the time to share it with us. At Bresser, we strive to provide a smooth and hassle-free shopping experience for all our customers.
We are sorry if the delivery did not meet your expectations.
We thank you for your valuable feedback and will use it to further improve our processes.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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