FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,901 reviews in the last 12 months6,784 total reviews  

4.47
Good

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Most relevant positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Most relevant negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk

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12 days ago
 Verified review
Great and easy to use website, the part arrived on time the only bad thing was the website didn't show a picture of the spindle of the motor to confirm the correct one but did display all the part numbers to confirm
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4 days ago
 Verified review

Couldn’t source this part from LG!

Couldn’t source this part from LG despite being on order for 2 months. Kept cancelling order as saying suppliers can’t provide or not made anymore. Order and delivered in 3 days despite coming from France! Thanks
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2 days ago
 Verified review

Thankfully no import duty...

My only criticism is that there was no indication the part was coming from France. So when I got the DPD email about customs, I was concerned I was going to be landed with import duty. Thankfully not though.
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10 days ago
 Verified review
Wow !!! Great service delivered on time part was spot on, wouldn't of needed it if I didn't have a cocker spaniel who fancied the washing machine door rubber as a chew toy, but up side found a great company
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2 days ago
 Verified review

Best availability for parts.

Was easy to find the part I was looking for and had them in stock. Appear to have better availability than other sites. Delivery was good, considering my part was coming from mainland Europe and not UK.
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9 days ago
 Verified review
Good part that was as expected. However listing stated next day delivery. Although it was dispatched within a few hours it took 5 days to arrive (3 working days) due to being delivered from France.
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1 day ago
 Verified review
Excellent service only let down by a poor delivery company (DPD) also the order address part of the website is poor as you have to enter a house number which then made my address appear wrong
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11 days ago
 Verified review
RECIEVCED THE WRONG PART EVEN THOUGH I CLEARLY STATED THE MODEL AND PART NUMBER REQUIRED .I HAVE SINCE RETURNED THE ITEM AND AWAIT THE CREDIT AGREED FOR THE ORIGIGINAL SHIPPING COSTS.
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31 May 2024
 Verified review

Malgorzata Michalak

Great seller. The parcel arrived within 24 hours, which was a big surprise. The parts had different numbers, but as the seller assured, they were compatible with my washing machine.
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9 days ago
 Verified review

First Order

This being the first time we've used FixPart and what a pleasure it was. The item we ordered fitted perfectly. Delivered on time and with no fuss. I would recommend them anytime.
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12 days ago
 Verified review

Overall pleased with the product

First time used this site as it had the part I needed for my washing machine & reasonably priced as well. I do think the postage is a bit steep. Overall pleased with the product
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29 May 2024
 Verified review
Parts were easy to find on the website and a good amount of information given to know what to choose. Arrived very quickly too. Will definitely use again for basic maintenance.
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3 days ago
 Verified review
Very pleased with the service you provid,but having trouble with finding were the heating element is in my washing machine,so haven’t used the one I purchased from you yet.
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7 days ago
 Verified review
Genuine part which was identical to the original. The new handle was fitted easily by myself and is working perfectly. Prompt delivery from France and safe/secure packaging
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12 days ago
 Verified review
Supplied the wrong item even though I gave them all the correct details about my fridge freezer ,however they did promise to refund my shipping cost if I returned the item.
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31 May 2024
 Verified review
Absolutely amazing, I’ve been looking for this drawer front for quite sometime, it arrived within a day of ordering. Highly recommend this company and will use them again.
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5 Jun 2024
 Verified review
Ordered online part for Samsung washer drier. Perfectly good fit and half the price of the original factory unit. Arrived on time and with good communication throughout.
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9 days ago
 Verified review
Your replacement part fitted perfectly and operates fine. Only issue I had was the courier did not even come to my listed address instead they went to a drop off point.
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27 May 2024
 Verified review
Product was as described. Delivery was quick and i was kept informed of the tracking at every stage. Plus they used an excellent courier which gave me delivery options
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7 days ago
 Verified review
Was easy to find the part I was looking for. However, I wasn't 100% sure it was the correct one, because the photo was low quality. In the end, it was the right one.
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