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Top positive review
5 May 2023
Verified review
Super helpful service.
Called at 10mins after 2pm as missed next day cut off.
Was no Problem, the team made a note to look out for order to catch for next day.
I thought that was great, but it didn’t stop there!
I then got a follow up phone call to tell me it was sent and would be with me tomorrow, so my mind was put at rest.
And…..because I rushed and went through as a guest, they wanted to check I could log on so and wanted to help with that also.
Will be my go to place for cigars.
The rating I have given is not really indicative of my view of the company, rather a rating of disappointment, as my order was placed on December 21, in order to guarantee that the cigars would arrive in time for Christmas. Here we are on December 28, and no cigars.
I don’t object to paying extra for express/next day delivery, but it occurs to me that the courier/carrier is not fulfilling the obligations of their contract with the retailer, and unfortunately this will inevitably reflect on Cigars of Cuba, which is actually unfair.
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Reviews for cigarsofcuba.co.uk
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10 Apr 2024
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10 Apr 2024
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9 Apr 2024
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9 Apr 2024
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8 Apr 2024
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8 Apr 2024
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6 Apr 2024
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15 Mar 2024
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Prompt and efficient
This was the first time I’ve used this service and was impressed by the prompt dispatch of the cigars arriving in the earliest of the stated times (24hrs). The cigars were well protected and in good condition.
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27 Mar 2024
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Cigars of Cuba
Every order is accurate and dispatched quickly. The staff are friendly and helpful, providing good old fashioned customer service. My retailer of choice for cigars.
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13 Mar 2024
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Happiness is a Romeo et Julietta
I have left feedback for cigars of Cuba & A E Lloyd many times. The answer is always the same EXCELLENT. Just carry on as you are. If it ain’t broke don’t fix it.
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15 Mar 2024
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Absolutely brilliant service ordered product and 24 hours later it arrived could not wish for anything better than this
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18 Mar 2024
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quality pipe tobacco ordered and dispatched without delay, usually arrives the following day. quality service.
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4 Apr 2024
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Very good service. Efficient and care taken with the way they package cigars. Very happy with their service.
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12 Mar 2024
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Everything & nothing respectively. I received the usual excellent service.
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29 Mar 2024
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Always feels like personal service, fast efficient service and delivery
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19 Mar 2024
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Easy selection, quick and regular response, simple transporting.
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15 Mar 2024
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Great speedy service with cigars at a very competitive price
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14 Mar 2024
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Great company to deal with. Quick delivery. Would recommend.
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8 Mar 2024
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I've always had a great service that's why I always go back
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30 Mar 2024
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Always extremely prompt delivery and product is excellent 👍
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