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Top positive review
5 May 2023
Verified review
Super helpful service.
Called at 10mins after 2pm as missed next day cut off.
Was no Problem, the team made a note to look out for order to catch for next day.
I thought that was great, but it didn’t stop there!
I then got a follow up phone call to tell me it was sent and would be with me tomorrow, so my mind was put at rest.
And…..because I rushed and went through as a guest, they wanted to check I could log on so and wanted to help with that also.
Will be my go to place for cigars.
The rating I have given is not really indicative of my view of the company, rather a rating of disappointment, as my order was placed on December 21, in order to guarantee that the cigars would arrive in time for Christmas. Here we are on December 28, and no cigars.
I don’t object to paying extra for express/next day delivery, but it occurs to me that the courier/carrier is not fulfilling the obligations of their contract with the retailer, and unfortunately this will inevitably reflect on Cigars of Cuba, which is actually unfair.
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Reviews for cigarsofcuba.co.uk
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Latest first
3 days ago
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Very quick delivery and all arrived as expected
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3 days ago
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Excellent service, wuick delivery.
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3 days ago
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best shop ever.
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3 days ago
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best shop ever
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4 days ago
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5 days ago
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Good value products, prompt service
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6 days ago
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6 days ago
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Quality products always delivered quickly and beautifully packaged. Thank you.
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7 days ago
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Quick fire delivery!!
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8 days ago
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Prices are very competitive, their products and customer service are second to none. All cigars are promptly delivered in secure and protective wrapping.
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8 days ago
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Consistently excellent service
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9 days ago
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GREAT STOCK , AND PRICES , DELIVERY GOOD JIMMI
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10 days ago
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All service and delivery was as expected first class
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10 days ago
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11 days ago
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Delivery entirely as stated.
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11 days ago
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12 days ago
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Latest box of 25 Montecristo no.4 were all dry, no Bovida inside, and the first cigar out of the box was damaged. I was sent an immediate replacement. Good service.
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13 days ago
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21 Apr 2024
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The service is always excellent. If I place an order before lunch ,it usually arrives 0n the next working day.
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