Review summary
Customers consistently praise the proactive and personal assistance provided in confirming correct sizing, whether through phone or email, which leads to a perfect fit. The service is described as outstanding, personal, and attentive, with staff demonstrating genuine care and effort. The quality of the jackets and coats is noted as excellent, with superior materials and craftsmanship exceeding customer expectations. Delivery is fast and reliable, often arriving sooner than anticipated. The returns and exchange process is easy and straightforward, particularly when sizing issues arise. Additionally, the products are considered fairly or competitively priced, offering excellent value for the quality received.
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How Trusted Shops prevents fake reviewsReviewsUK Leather Jackets
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Verified
Very polite and professional
It is very rare nowadays to find a company that you can trust from start to finish. DIANE sorted my size (this lady knows her stuff) called me personally to advise I was getting the wrong size (at night too!)
So helpful and polite. The quality of the leather was second to none and the stitching was perfect.
I will definitely be buying from this company again!
Verified
Gorgeous Shearling Jacket
The Shearling Jacket that I purchased from UK Leather Jackets arrived and is absolutely stunning. I had compared jackets from multiple other manufacturers and read reviews widely, which led me to UK Leather. The coat that they sent me actually exceeded my expectations on style and quality. Also, because UK Leather asked me for body measurements when I made the purchase, it is obvious that they customized the sizing so that the jacket is truly a perfect fit. I am thrilled with the coat and will certainly be looking to UK Leather in the future when looking for other leather and/or shearling jackets. Thank you to UK Leather and the UK Leather team.
Verified
Excellent service and product
I ordered a jacket as a present for my husband. Once we placed the order, we got a request for measurements, which we provided via email. We then spoke to an employee on the phone who helped advise us on the fit and size we had ordered. Eventually, based on the advice, we decided to modify the order to go one size down to get the style and fit my husband wanted. The order arrived quickly after that, and the quality is great. My husband is super happy with it!
Verified
I have had around 5 jackets from this company over the years and all have been top quality and fit nicely. Customer service is excellent. Thoroughly recommend 👌
Verified
Brilliant sheepskin toscana coat, it is absolutely devine and looks amazing. The service has been impressive from start to finish. Cant recommend enough !
Verified
Brilliant customer service
Great customer service, actually able to speak to a real person who returns your calls and even contacts you directly when they perceive a possible need for further information. Amazing and very impressive. Thank you.
Verified
Ordered an XL jacket, got a call from a lady ( sorry, can't remember her name. )
She recommended, because of all my measurements I put in, that I change the jacket size to Large. She was spot on.
Great jacket, great fit.
Verified
Great..
Great price, great service (they called to confirm size before despatch) and fast delivery. Jacket is a great fit and very comfortable.
Verified
Brilliant customer service asking questions to try and find the right jacket, mine was on order and regular updates and the jacket when arrived is excellent.
Verified
Sheepskin Jacket
I resently brought an expensive sheepskin from this company after much consideration I went ahead with it.
It did worry me buying something like this online but the company will get in touch with you before they despatch to make sure you have made the right decision in the size you have ordered, this was great as I would have brought the wrong size and would have to faff about returning it.
The jacket itself is of a very high quality not a stitching out of place definitely a company to buy from if you went a classy jacket for sure.
Verified
Very happy
Jacket is absolutely gorgeous & fits perfectly. Very well made & has 5 pockets - 1 inside.
Had to go up 2 sizes, which I was quite shocked about but it’s a tailored item so needs must - definitely advise giving sizing to supplier.
Verified
Unbelievable customer service, concern over whether I would be happy with the finished product as it needed a substantial alteration, which was completed in less than 2 weeks, and I am absolutely thrilled with the result. A brilliant shearling coat that fits as if made to measure.
Verified
Lovely jacket. Prompt delivery. Excellent information regarding sizing, measuring etc and how to care for jacket.
Verified
Outstanding service, superbly made leather jackets, very competitively priced without compromise on quality.
The order process was easy & straightforward, delivery was made within 48 hrs of placing my order & exchanging my order for a different size was made very easy with the prepaid returns label.
I’m very pleased with my new jacket & will definitely be buying again soon.
Verified
Excellent personal service
Verified
Took the time to call and check sizes to make sure it would be a good fit.
Verified
Great jacket. Good quality and at a fairly reasonable price. Very happy
Verified
Diane was excellent couldn’t do enough for us and product was excellent everything was 5star
Verified
This company went above and beyond my expectations in terms of assistance with ordering and guidance for the most accurate fit possible. Ultimately I didn’t keep the jacket due to personal style preference but the quality and service were second to none.
Verified
I love my new jacket, it is gorgeous. A very helpful lady even ensure I got my right size after ordering as its a tailored and fitted . Marvellous and saved me having to send back and change it. Amazing service.