bigorbitcards.co.uk - The best place to buy TCG Singles in the UK.
Big Orbit is the best place to buy TCG Singles in the UK. We offer fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30.
We also buy trading cards, video games, Lego & miniatures from the public for cash or store credit.
I ordered a few Pokemon cards to fill some gaps in a collection. It was the first time I'd ordered from BOC but it won't be the last. The website was super easy to use and I was delighted with the choice of cards on offer and the pricing. I placed the order at 01.23 last Monday morning and the cards landed in my porch by Tuesday afternoon, very well packaged in a cute little cardboard container designed by the guys at the company, and in excellent condition, as advertised. Highly recommended :-)
Dispatch my order or let me know what is happening with it.
bigorbitcards.co.uk- Logo - reviews
Answer by bigorbitcards.co.uk
3 months ago
Dear Customer
I'm sorry that you have had an issue with your order. We can identify your order as Trusted Shops stores the order number with the review so can provide some information regarding your review.
You should have received a status update email on the day that you placed your order. This email would have informed you that the items on the order are on pre-order as they are not released until 18th December, the order will ship on release.
It is possible that the email went to spam.
When we initially saw this review we tried to contact by email from our usual business email and in case there was an issue with mail going to spam we also contacted you via a Hotmail address. We haven't had a response so we are hoping to reach you via a reply to this review.
The pre-order date was displayed on the products that you ordered on the website, you can see this in a screenshot we have saved here:
https://www.bigorbitcards.co.uk/images/pre-order-screenshot.jpg
(We produced a screenshot as the date will disappear on day of release)
If you don't want to wait until release and would prefer to cancel the order please let us know.
In light of the information above I hope you choose to reconsider your review?
Regards
Paul
Big Orbit Cards
Read the most relevant positive or most relevant critical review
Positive
Critical
1 month ago
I ordered a few Pokemon cards to fill some gaps in a collection. It was the first time I'd ordered from BOC but it won't be the last. The website was super easy to use and I was delighted with the choice of cards on offer and the pricing. I placed the order at 01.23 last Monday morning and the cards landed in my porch by Tuesday afternoon, very well packaged in a cute little cardboard container designed by the guys at the company, and in excellent condition, as advertised. Highly recommended :-)
Dispatch my order or let me know what is happening with it.
bigorbitcards.co.uk- Logo - reviews
Answer by bigorbitcards.co.uk
3 months ago
Dear Customer
I'm sorry that you have had an issue with your order. We can identify your order as Trusted Shops stores the order number with the review so can provide some information regarding your review.
You should have received a status update email on the day that you placed your order. This email would have informed you that the items on the order are on pre-order as they are not released until 18th December, the order will ship on release.
It is possible that the email went to spam.
When we initially saw this review we tried to contact by email from our usual business email and in case there was an issue with mail going to spam we also contacted you via a Hotmail address. We haven't had a response so we are hoping to reach you via a reply to this review.
The pre-order date was displayed on the products that you ordered on the website, you can see this in a screenshot we have saved here:
https://www.bigorbitcards.co.uk/images/pre-order-screenshot.jpg
(We produced a screenshot as the date will disappear on day of release)
If you don't want to wait until release and would prefer to cancel the order please let us know.
In light of the information above I hope you choose to reconsider your review?
Regards
Paul
Big Orbit Cards
Well Packaged & With Excellent Communication, Always Extremely Helpful, Nothing Is To Much Trouble, ALong With Being Super Quick Delivery. Cards Were Delivered In Excellent Condition, Incredibly Pleased Thank You
helpful
Verified review|
17 days ago
Best prices for trading cards online and always quick delivery! Only thing I could suggest is making it clearer when things will be estimated to be back in stock!
helpful
Verified review|
13 days ago
Very reasonable prices, good range of cards and fast delivery. Would definitely use again
helpful
Verified review|
3 days ago
Cards came quick and had very good prices & stock. Will be buying from them again
helpful
Verified review|
5 days ago
Would have like to have seen toploaders used to protect against potential bends
helpful
Verified review|
10 days ago
Kind Staff, Fast postal service, brilliant prices. Well recommended.
helpful
Verified review|
21 days ago
Unbelievable service, quality and greatly exceeded my expectations
helpful
Verified review|
14 days ago
Great stock and prices, fast delivery, 100% recommend
bigorbitcards.co.uk - The best place to buy TCG Singles in the UK.
Big Orbit is the best place to buy TCG Singles in the UK. We offer fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30.
We also buy trading cards, video games, Lego & miniatures from the public for cash or store credit.