Reviews for bigorbitcards.co.uk
4.93/5.00
Excellent
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bigorbitcards.co.ukReviews
: 609ExcellentCertified
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bigorbitcards.co.uk- Logo - reviews
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bigorbitcards.co.uk - The best place to buy TCG Singles in the UK.
Big Orbit is the best place to buy TCG Singles in the UK. We offer fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30.
We also buy trading cards, video games, Lego & miniatures from the public for cash or store credit.
Contact
Paul Adkins
Big Orbit Games, Blackminster Business Park
WR11 7RE Evesham
United Kingdom
Authorised representative
Paul Adkins
the most relevant positive review
24 days ago
Very good website! It was very easy to use. I had a query about postage, and they emailed back within the day and were very helpful. I buy cards from axion now, and 9 out of 10 times you beat them on price!
I also love the way the cards are packaged, absolutely no chance of the cards being damaged
The only downside is the stock that you had available for some of the more expensive cards. But I'm assuming you buy your stock from others, so if they don't want to sell there .ore expensive cards, then you won't have any in stock.
the most relevant critical review
6 months ago
Dispatch my order or let me know what is happening with it.
bigorbitcards.co.uk- Logo - reviews
Answer by bigorbitcards.co.uk
6 months ago
Dear Customer
I'm sorry that you have had an issue with your order. We can identify your order as Trusted Shops stores the order number with the review so can provide some information regarding your review.
You should have received a status update email on the day that you placed your order. This email would have informed you that the items on the order are on pre-order as they are not released until 18th December, the order will ship on release.
It is possible that the email went to spam.
When we initially saw this review we tried to contact by email from our usual business email and in case there was an issue with mail going to spam we also contacted you via a Hotmail address. We haven't had a response so we are hoping to reach you via a reply to this review.
The pre-order date was displayed on the products that you ordered on the website, you can see this in a screenshot we have saved here:
https://www.bigorbitcards.co.uk/images/pre-order-screenshot.jpg
(We produced a screenshot as the date will disappear on day of release)
If you don't want to wait until release and would prefer to cancel the order please let us know.
In light of the information above I hope you choose to reconsider your review?
Regards
Paul
Big Orbit Cards
Read the most relevant positive or most relevant critical review
Positive
Critical
24 days ago
Very good website! It was very easy to use. I had a query about postage, and they emailed back within the day and were very helpful. I buy cards from axion now, and 9 out of 10 times you beat them on price!
I also love the way the cards are packaged, absolutely no chance of the cards being damaged
The only downside is the stock that you had available for some of the more expensive cards. But I'm assuming you buy your stock from others, so if they don't want to sell there .ore expensive cards, then you won't have any in stock.
6 months ago
Dispatch my order or let me know what is happening with it.
bigorbitcards.co.uk- Logo - reviews
Answer by bigorbitcards.co.uk
6 months ago
Dear Customer
I'm sorry that you have had an issue with your order. We can identify your order as Trusted Shops stores the order number with the review so can provide some information regarding your review.
You should have received a status update email on the day that you placed your order. This email would have informed you that the items on the order are on pre-order as they are not released until 18th December, the order will ship on release.
It is possible that the email went to spam.
When we initially saw this review we tried to contact by email from our usual business email and in case there was an issue with mail going to spam we also contacted you via a Hotmail address. We haven't had a response so we are hoping to reach you via a reply to this review.
The pre-order date was displayed on the products that you ordered on the website, you can see this in a screenshot we have saved here:
https://www.bigorbitcards.co.uk/images/pre-order-screenshot.jpg
(We produced a screenshot as the date will disappear on day of release)
If you don't want to wait until release and would prefer to cancel the order please let us know.
In light of the information above I hope you choose to reconsider your review?
Regards
Paul
Big Orbit Cards
What other customers say about their experience with bigorbitcards.co.uk
24 days ago
Very good website! It was very easy to use. I had a query about postage, and they emailed back within the day and were very helpful. I buy cards from axion now, and 9 out of 10 times you beat them on price!
I also love the way the cards are packaged, absolutely no chance of the cards being damaged
The only downside is the stock that you had available for some of the more expensive cards. But I'm assuming you buy your stock from others, so if they don't want to sell there .ore expensive cards, then you won't have any in stock.
Verified review|
19 days ago
Made a couple of orders of Yu-Gi-Oh cards, all arrived in a reasonable time (International shipping) and in perfect condition.
Their costumer support is also great, they respond quickly and help with every question you may have.
Verified review|
15 days ago
Always perfect, cards I get come quick, well wrapped and fit inside letterbox which is great. Ordered many times and never had any issues.
Verified review|
15 days ago
Cheapest for cheap cards most of the time. Excellent shipping. Cards well packaged. Have had two out of two perfect experiences so far.
Verified review|
20 days ago
Spot on, and fast. Great stock for niche cards your friends will have to read.
When there is a problem, they fix it fast.
Verified review|
20 days ago
Their customer experience is amazing and they have the most decent prices for singles TCG in all of the UK.
Verified review|
11 days ago
good delivery, fast and products delivered as promised and advertised
Verified review|
13 days ago
The card came earlier than expected and was in very good condition
Verified review|
11 days ago
One of the best online shops, fast decent prices and good range
Verified review|
Yesterday
Very impressed you had just what I needed at reasonable prices
Verified review|
12 days ago
Items as described, quick delivery.
Would recommend.
Verified review|
4 days ago
Cards all received as described very well packaged.
Verified review|
3 days ago
Great service and protectively packaged items.
Verified review|
1 month ago
Fast and friendly would highly recommend
Verified review|
18 days ago
Very clear and convenient service.
Verified review|
1 month ago
good and sent in a timely manner
Verified review|
21 days ago
Great prices and fast delivery
Verified review|
1 month ago
Amazing and quick as always!
Verified review|
13 days ago
Fast delivery
Verified review|
4 days ago
Verified review|
Reviews for bigorbitcards.co.uk
4.93/5.00
Excellent
How is the rating calculated?
Trustmark for bigorbitcards.co.uk
Status:
certified since: 24/06/2014
updated on: 13/05/2021
bigorbitcards.co.uk is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At bigorbitcards.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about bigorbitcards.co.uk
bigorbitcards.co.uk- Logo - reviews
Categories
bigorbitcards.co.uk - The best place to buy TCG Singles in the UK.
Big Orbit is the best place to buy TCG Singles in the UK. We offer fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30.
We also buy trading cards, video games, Lego & miniatures from the public for cash or store credit.
Contact
Paul Adkins
Big Orbit Games, Blackminster Business Park
WR11 7RE Evesham
United Kingdom
Authorised representative
Paul Adkins