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Review summary
Customers consistently praise the excellent, reliable, and welcoming customer service provided by the team. Many reviews highlight the wide and high-quality selection of wines and spirits available. Delivery is frequently mentioned as prompt, reliable, and well-communicated. Customers find the ordering process simple and straightforward, especially for gifts and vouchers. Staff are often described as friendly, knowledgeable, and efficient, contributing to the positive experience.
Although communication with the company is generally described as clear, quick, and helpful, one customer found it lacking. There are also rare exceptions of courier delays.
This text was automatically created by an AI system from user reviews.
I ordered a case of Two Paddocks Pinot Noir for a really competitive price. I asked for a delivery update so we could ensure someone was at home and Joanne replied really quickly giving me the tracking information and an ETA. It was a pleasure to do business with them and I'd happily order from them again.
Community member
2 Reviews
Verified
Excellent products at good prices
Easy to use website. Excellent products at good prices.
Quick service with good communication.
Highly recommend this company. Have used in past and will use again.
Community member
5 Reviews
Verified
Good selection of wines, prices and delivery
Good selection of wines, good prices and very speedy delivery service. We are very happy with our purchase.
Community member
2 Reviews
Verified
Great selection
It’s my perfect place to send gifts from now that I’m overseas. Great selection.
Community member
2 Reviews
Verified
Reliable and great wine selection
Community member
1 Reviews
Verified
Community member
1 Reviews
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Community member
1 Reviews
Verified
Great Website and ease purchasing an e voucher
Community member
5 Reviews
Verified
Customer service
Community member
2 Reviews
Verified
Great Staff, very knowledgeable!
Great Staff, knowledgeable about whiskey and wine. We love our weekly visit to the tasting room and very welcoming customer service from Jo & Zac.
Community member
2 Reviews
Verified
Always a great section of wines. Staff are friendly, knowledgeable and efficient.
Community member
1 Reviews
Verified
Community member
1 Reviews
Verified
Ease of ordering a voucher for a gift of some nice wine tasting
Community member
4 Reviews
Verified
Regular
I'm a regular customer and the service I recieve is excellent.
Community member
2 Reviews
Verified
Excellent service and communication every time.
I’ve used The Sipster on a number of occasions and have had excellent service and communication every time. I have no hesitation in recommending this retailer.
Community member
1 Reviews
Verified
Community member
5 Reviews
Verified
They make online ordering and delivery so easy; and always on time or better.
Community member
1 Reviews
Verified
Advertising products not in stock - even though I tried to add to the order and was met with a message that advised there were only two in stock. Very specific wine needed for a birthday gift
Let down all around
Poor comms
Look elsewhere for better service. Such a shame - but it does show you why people just order normal everyday wines from supermarkets
Community member
5 Reviews
Verified
Community member
1 Reviews
Verified
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