Review summary
Customers consistently praise the fast and prompt delivery, with many citing next-day or very quick shipping times. The high quality and accurate description of products are frequently highlighted, and customer service is described as excellent, responsive, helpful, and empathetic. Competitive and reasonable pricing is appreciated by many, often noted as a deciding factor. When issues occur, customers report that problems are resolved quickly and with minimal fuss, which enhances trust in the service. Additionally, clear, friendly, and proactive communication throughout the order process is commonly mentioned as a positive aspect.
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How Trusted Shops prevents fake reviewsReviewsfloatyourboat.co.uk
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Verified
I bought a set of the pearl Brunner melamine plates/dinner set which I’m very pleased with, well worth spending the extra money! Unfortunately a couple of the plates got damaged during transport which was hard to spot till the package was opened. I contacted them and got a couple of replacements straight away. Product great, communication great, customer care great!
Verified
Excellent customer service
The website was easy to use enabling me to quickly find the part I needed. The payment was easy and I paid extra for a 24hour tracked delivery.The item was quickly despatched but the courier failed to honour the delivery schedule. I contacted FloatYourBoat to tell them and, although the late delivery wasn't their fault they kindly agreed to refund the extra delivery cost & I received it within 2 days. Excellent customer service. Highly recommended.
Verified
When I phoned up I wasn’t sure what I needed.
The gentleman on the other end talked me through it all and knew what I needed.
It arrived a couple of days later and is now fitted,
I now know how much water I have left in the tank.
All in all a very good experience, and would highly recommend them.
Verified
Although being short staffed the day I placed my urgent order, the lady processed it for me and I received it the following day. I will certainly be ordering from them again. The customer service was exceptional.
Verified
Absolutely Excellent.
I’ve had a lot of contact and purchases with Float Your Boat recently. That’s why my name appears more than once on their feedback.
I cannot praise their service and kindness enough. And their products always match or exceed expectation.
Verified
Quick service, responsive and helpful staff.
Very helpful and responsive when I had a query about my order. You could save yourselves some work by using the customer's details with the courier so that customers can check and update delivery details themselves rather than coming back to you.
Verified
Great range of hard to find rigid water tanks for abnormal spaces. Great customer service too with loads of accessory options. Quick delivery too, and best of al FREE!
Verified
Excellent Service.
Always easy to deal with and they provide quality items at a competitive price. Excellent service as always. Highly recommended.
Verified
I can’t fault the service tho a heads up postage and expected arrival would’ve been nice.
As for the wheel , exceptionally nice quality and a nice weight and feel to it.
Verified
Great Customer Service and solution-Focussed.
My original consignment was lost in the delivery system and to be honest Royal Mail were not great at communicating or trying to resolve. However, as soon as I contacted Float Your Boat ( in the evening ) they called me straight back at 0900 the next morning with great empathy and sent a next day delivery replacement item straight out - on an assurance from me that if the original turns up I will send it back.
Verified
Excellent price, great customer service
Excellent price, good communications and fast delivery. Ladder is well engineered. Will be fitting a couple of fittings and rope to toe rail to ensure it doesn’t do into marina because of a careless foot
Verified
Had the right part in stock at a competitive price and delivered quickly.
Job done!
Verified
Goods as described at a reasonable price. Well packed and despatched very promptly
Verified
Great product and arrived in a timely fashion. Very happy with the service.
Verified
Prompt delivery and competitive pricing, definitely would recommend based on my experience of dealing with this company.
Verified
High quality range of products and prompt delivery.
We bought Brennan crockery and pans for a camper van and very impressed with them. All the crockery has Jon slip bases so will be more stable and rattle less
Verified
Very patient and helpful by phone or email. Products exactly as described. They seem very caring and careful.
If they stock what you need, I would strongly recommend this company.
Verified
Reasonable price quick delivery well packed
Verified
Excellent experience.
Very easy to communicate with, very friendly site and they kept me in touch with progress, which was very quick.
Verified
Prompt order
I found float your boat to be very prompt with my order and can't say more really .
The lockable water filler is just what I require 👍