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shop.somfy.co.uk
Reviews:

43 reviews in the last 12 months76 total reviews  

4.53
Excellent
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Top positive review

20 Feb 2024
 Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
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Top negative review

11 Sept 2023
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I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
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Reviews for shop.somfy.co.uk

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14 Dec 2023
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Usual click and deliver. Took a while but it did come from abroad!
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19 May 2023
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Easy trade

Clear website, easy to navigate, good product descriptions.
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20 Sept 2023
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Quick and easy to order, with a very prompt delivery
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29 May 2023
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Great price.. fast delivery.

Great price, super fast delivery, perfect!
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22 May 2023
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Prompt service and easy to set up kit
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5 Dec 2023
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great product great service
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18 Dec 2023
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First class service
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17 Oct 2023
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Great service
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12 Aug 2023
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Fast delivery
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12 Aug 2023
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Fast delivery
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10 Dec 2023
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10 Dec 2023
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19 Oct 2023
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27 Sept 2023
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14 Aug 2023
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21 Jul 2023
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23 Jun 2023
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9 Jun 2023
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2 Jun 2023
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11 Sept 2023
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I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
Report review