Review summary
Customers frequently praise the fast and prompt shipping, as well as the straightforward and convenient ordering process that makes it simple to purchase the correct product. Product quality is generally perceived as high, and many customers appreciate the easy setup and use of both the product and ordering process. Customer service is often described as excellent, thorough, and helpful. However, some customers have experienced delivery delays or found shipping timelines unclear. There are rare instances of dissatisfaction with customer service, and a few customers found specific instructions confusing. Additionally, there have been occasional issues reported with product functionality or missing components.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsshop.somfy.co.uk
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Your customer service staff was…excellent
Your customer service staff was excellent, He was patient and in very clear and thorough in ensuring my problem (connecting my Somfy wireless controller to my three blinds) was resolved completely before ending the call
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Arrived early, fairly easy to set up, seems to be woring OK
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Easy to order, quick delivery. All very good
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All good as standard - Would like better info and delivery for 5 stars.
All good as standard, would prefer express / faster delivery option. Also information on the product page could be better.
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Fast and efficiant
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Fast delivery
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Great item. Smooth ordering and fast delivery
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Ease if set up and use
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Great customer service and cheaper than garage door installer price for a fob
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My address was incorrect in the packaging according to UPS.
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A excellent service provided.
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