peterhahn.co.ukReviews

: 6,487GoodCertified

Details
Contact
Contact
Peter Hahn Limited
c/o Francis Clark LLP, North Quay House, Sutton Harbour, Plymouth
PL4 0RA Devon
United Kingdom
Trade register
United Kingdom 03341321
Authorised representative
Stefan Kober, Dr. Daniel Gutting

Reviews for peterhahn.co.uk

4.49/5.00
Good
How is the rating calculated?

1,816 reviews in the last 12 months

67 %
23 %
5 %
2 %
3 %
6,487 total reviews

What other customers say about their experience with peterhahn.co.uk

3 days ago
Superb quality clothes. Never fails to please.
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3 days ago
Although I returned the item I had ordered because of size issues, the service was very prompt and I soon received confirmation that the returned item had been received.
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4 days ago
Can deliver constant emails about goods and sales but nothing to say why you have to wait weeks for delivery....poor service
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 Answer by peterhahn.co.uk
3 days ago
Thank you for your comment. Stock permitting, we aim to deliver within 8 working days. Sadly, due to Coronavirus, we have been advising 10-15 working days. We apologise for any inconvenience caused.
5 days ago
I would normally have given Peter Hahn 5 stars, but when my item arrived, it was not the jumper that I had ordered. After phoning customer service, the first person I spoke to gave me incorrect advice, which I thought that I should query. The second person I spoke to, some hours later, handled my problem most efficiently. Very happy with the correct item.
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6 days ago
very good all round
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6 days ago
Quality goods delivered very quickly
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7 days ago
This order took quite sometime to arrive. The quality of the clothes was very good unfortunately two items did not fit.
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 Answer by peterhahn.co.uk
6 days ago
Thank you for your comment. Stock permitting, we aim to deliver within 8 working days, although due to the circumstances, it can take between 10-15 working days at present. Please use the Royal Mail label enclosed in your parcel, to send the goods back to us. We will then issue you a full refund. Please accept our apologies for the inconvenience. Kind regards, your PETER HAHN team.
7 days ago
heeled sandals excellent quality, staff very helpful, had to wait a bit for delivery but this not a problem
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7 days ago
I had to wait about 3 weeks for delivery. They did not contact me to say there would be a delay as the goods were not yet in the country, and I had to chase up my order after 10 days. However, the customer service on the phone was polite and informative. When to trousers arrived they were very small on size, so I rang to ask for an exchange and was told it would take a further 2 weeks to process
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 Answer by peterhahn.co.uk
6 days ago
Thank you for your review. We are sorry to hear about the lack of communication regarding your order. I can confirm the refund was processed for you on the 26.06.2020, please allow 3-5 working days for this to be showing in your account. Kind regards, your PETER HAHN team.
8 days ago
although I had to wait, I was kept informed and it was worth the wait.
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8 days ago
Good product but took three weeks to arrive. Pricey end of the market.
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8 days ago
The shoes still have not arrived after over 38 days of waiting and not even an apology!
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 Answer by peterhahn.co.uk
7 days ago
Thank you for your comment. I can confirm your goods were dispatched on the 19.06.2020. Deliveries are currently taking 10-15 working days. Please accept our sincerest apologies for the lack of communication. Kind regards, your PETER HAHN team.
8 days ago
Very reliable.
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9 days ago
A very good company to deal with and lovely well made clothing
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9 days ago
All good
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9 days ago
all went so well and the goods are fine
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9 days ago
Always exactly as described, beautifully packed and delivered quickly.
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9 days ago
Excellent quality & delivery .. only ever returned one item & delt with quickly & efficiently
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10 days ago
All goo
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10 days ago
Top notch product and service.
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