P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
I had great service as usual and the return I had to make was speedily refunded. Well done and thank you
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25 days ago
All ok, but delivery time is usually 3/4 weeks, no good if you want something for a special occasion.
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Answer by peterhahn.co.uk
24 days ago
Thank you for your review. Stock permitting, all orders will take 8-10 working days to arrive. If any items are delayed, we will not charge until we dispatch. Please accept our apologies for the inconvenience. Kind regards, your PETER HAHN Team.
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13 days ago
I like the wearability and quality of your products but I find the delivery times generally too long
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12 days ago
Peter Hahn need to speed up there delivery, otherwise there clothes are lovely and good quality.
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12 days ago
Perfect selection of high quality clothes! Always happy to browse and always find something :-)
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1 month ago
Easy to find what I want on the site. Easy ordering and always excellent quality and style.
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14 days ago
Stock is often not available but you are not always updated as to when you will receive it.
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Answer by peterhahn.co.uk
14 days ago
Thank you for your review. Please be advised our catalogues are prepared months in advance from predictions we receive from our suppliers. Sadly these can be subject to delay but as we do not charge for items until they are dispatched please be assured we will not charge you for any items until they are dispatched. Kind regards, your PETER HAHN Team.
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