Sorry but delivery is so long to get the order you have lovely clothes a lovely place to shop but disappointed with the time it takes to get the order please can it come quicker thankyou very much Jane suffolk
Received item, but it's taken rather a long time to obtain them from the payment being taken..... In fact its took 17 days since my payment was taken if not longer.
I think this is rather a little too long...
7 days ago
I am always pleased with the clothes from Peter Hahn and rarely ever send anything back as they are very good
Would get 5 Star Rating if delivery were quicker, and communication better. Also, I would like Peter Hahn to use a tracking service - especially with Royal Mail - once the goods arrive in UK and passed over to Royal Mail. This would avoid staying in house for many days at a time.
I have already commented on numerous times before that the delivery service from Peter Hahn is poor. Like other European mail order, Peter Hahn could use Royal Mail Tracking, once the goods have arrived into UK. The clothes are usually very nice and of good quality,
This is general comment as it relates to all orders placed.
The shoes i ordered were lovely, but unfortunately much too big (i ordered my usual size) and very wide fitting. As a narrower fitting was not available in this style I could not re-order. Delivery took a little longer than I expected. The returns service was excellent.
The items ordered took a long time to be delivered.
17 days ago
3 weeks delivery is really not acceptable for goods. It lets the otherwise excellent experience down.
Answer by peterhahn.co.uk
15 days ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team.