peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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(322)
 Verified review
Yesterday
Quality of clothing Excellent. Order tracking abysmal unless you ring up for a tracking number, even then most likely you'll see it stuck at Woodford for a long time. So give it 14 working days not 8 to avoid disappointment. Contacting Customer Service by email gets nothing but an Automated reply not when you need something sorting out
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 Verified review
4 days ago 
Over the years I have bought a number of garments from Peter Hahn. Frequently I have ordered over the phone & have always had friendly & courteous dealings. The pieces I have bought are good quality & timeless. I rely a lot on their sales as I find the clothes on the expensive side & I am on a pension. I enjoy wearing their clothes.
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 Verified review
19 days ago 
I like the products, although having ordered a dress and paid I was told some days later that it was unavailable and I would get a refund. However I did receive the very nice trousers I ordered x 2 pairs. My criticism is that it takes too long from ordering to receipt of goods, although quality is good and they are nicely packed.
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 Verified review
18 days ago 
by R C.
I would give Peter Hahn 5 stars, if they had a tracking system, like most other companies, offering on line services! The delivery period on some occasions can be quite long, and it means staying in the house for an extended period of time. Otherwise I find Customer Services polite and helpful.
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Answer by peterhahn.co.uk
17 days ago
Thank you for your review. Please be advised all orders are trackable via Royal Mail. If you would ever like this information, please just email us to advise and we will happily provide this for you. Kind regards, your PETER HAHN Team.
 Verified review
15 days ago
Quality of clothes is great. The returns system (I’d ordered more than one size) worked efficiently. However I do find the delivery times slow compared to other companies. Also sizing varies a great deal according to manufacture.
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 Verified review
1 month ago 
I was disappointed with my purchase but am pleased that Peter Hahn give me free returns. My only complaint with them is that the order takes a long time coming. Most companies offer 2 or 3 days delivery.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting all orders will take 8-10 working days to arrive as stated in our T&C's. We dispatch from our German warehouse, however we always offer free returns. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
4 days ago 
Peter Hahn is very good but the goods take an inordinate amount of time to arrive. You have to allow two weeks which is not always the time you want as one may want it for an event before two weeks.
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 Verified review
9 days ago
Beautiful blue soft leather sneakers but cancelled first order then took a long time for order to arrive when back in stock. Hopefully my present order will not take so long! 😊
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 Verified review
16 days ago 
Had to contact for delivery info...would save time if country of despatch was advised on confirmation order...Hence 5 stars!
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 Verified review
25 days ago
Pleased with the design and quality. Prices are a bit high. Delivery times need to be better.
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 Verified review
10 days ago
Only that Orders take longer to receive, but the number of designers etc is wonderful.
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3 days ago 
Prompt service quality of goods superb only drawback sizing seemed on small side
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 Verified review
9 days ago
we have kept the item Just took a while to send from Germany, over 10 days
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 Verified review
10 days ago 
I would like to find more plus size garments, tops with longer length.
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 Verified review
21 days ago 
Looking forward to receiving my parcel. It’s never a disappointment.
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 Verified review
24 days ago
I love the variety of the clothes Sometimes they come in very late
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 Verified review
1 month ago
Dress arrived quickly and was well packaged- very pleased
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 Verified review
8 days ago 
Good designs, good quality and good service
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 Verified review
11 days ago
Took ages to arrive...but fine when it did.
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 Verified review
18 days ago 
Good product, delivery ok.
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