Reviews for goodwinsmith.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,134 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,952 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/01/2018
Date of order
05/01/2018
19/01/2018
10 stars out of 5 ...perfect as always
5.00
Excellent

Date of publication
18/01/2018
Date of order
03/01/2018
18/01/2018
Amazing service even when faced with a delivery issue with their outsourced provider Hermes, Sky went above and beyond to help me resolve the issue and sent a new pair out to me the following day. Great communication and very attentive supportive team. Will happily return to shop there again.
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Best brand of shoes I own, easily.
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Amazing quality shoes in stylish box and shoe bags
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Awesome
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Great service, first time I have purchased from Goodwin Smith, but would highly reccomend.
5.00
Excellent

Date of publication
16/01/2018
Date of order
08/01/2018
16/01/2018
Fantastic product, fantastic service delivered in good time but product quality is what stands out, absolutely unbelievable Jeff
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Superb from start to finish
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Look awesome and first class service Won’t be beaten, could not recommend highly enough. Best around
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Now own 3 pairs of Goodwin Smith shoes, great quality and a wide fit which is perfect for my feet. Nothing not to like. Recommended
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Fantastic quality shoes. Very robust and simply stunning to look at. Remarkably very comfy may I add too.
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Awesome love this company and their shoes best I’ve had
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Great shoes and promt delivery
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Easily the nicest shoes I have ever purchased. The first of many I'm sure.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Great service, great shoes
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
I ordered the Eaves brown for my boyfriend. He absolutely loves them and said that he feels like he's walking on water when he wears them as they are so comfortable. The best pair of shoes he's ever had. He has been after a pair of Goodwin Smiths for ages as says quote "they are proper knicker droppers". He's right, they are something else. Thankyou so much. He will be ordering another pair soon
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Excellent customer service and great shoes
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Excellent quality shoes ,customer service and delivery cannot find a fault with anything
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
EXCELLENT LOOKING VERY STYLISH AND WELL MADE BOOTS THE DETAIL IS SUPERB AS IS THE COMFORT AND FIT VERY PLEASED
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Really good service as always
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Excellent service
5.00
Excellent

Date of publication
14/01/2018
Date of order
06/01/2018
14/01/2018
Excellent
5.00
Excellent

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
Great
4.00
Good

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
7 days on delivery phoned 3 times regarding when dispatchwill be, was told will email or call when dispatched. Goods turned up without any notification. Good are good but discrepancy on colour.
2.33
Poor

goodwinsmith.co.uk replies: 16/01/2018
We are sorry to see you are unhappy with the service, we can see you placed the order over the weekend, so the order was dispatched on the Monday following this, as it was a standard delivery your goods were delivered 3 days after dispatch. In regards to the discrepancy on the colour, please email Help@Goodwinsmith.co.uk should you wish to talk to someone. Kind Regards GS Team

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
Exactly as described - great quality
5.00
Excellent

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
Brilliant service, brilliant shoes
5.00
Excellent

Date of publication
13/01/2018
Date of order
05/01/2018
13/01/2018
Good
4.00
Good

Date of publication
13/01/2018
Date of order
05/01/2018
13/01/2018
The shoes look great and I love the packaging, unfortunately the shape of the shoe doesn't fit around my heel properly, causing it to slip. It's a shame as besides this they're beautiful and almost fit perfectly
3.67
Good

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Excellent all round. Delivery was no issue. The packaging is stunning. The shoes themselves are outstanding. Nothing but compliments from everyone. Thank you. I'll be back
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Excellent customer service
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Very helpful & quick customer service
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Great quality shoes.
Great customer service..
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Great product and fast delivery. The customer service is outstanding.
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Fantastic shoes and quick delivery
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Excellent in every aspect, 100 satisfied with my boots & how quickly my order was processed (ordered Friday morning & they arrived Saturday lunchtime) . Even how the boots are presented in the box , each in a separate drawstring material bag , the quality of the boots are excellent, will definitely be ordering from yourselves again 100 recommend to anyone looking for a good quality shoe or boot.
5.00
Excellent

Date of publication
12/01/2018
Date of order
05/01/2018
12/01/2018
Amazing
5.00
Excellent

Date of publication
11/01/2018
Date of order
28/12/2017
11/01/2018
Always excellent
5.00
Excellent

Date of publication
11/01/2018
Date of order
04/01/2018
11/01/2018
Great product, cool packaging and prompt- what more do you want
5.00
Excellent

Date of publication
11/01/2018
Date of order
30/12/2017
11/01/2018
Great service and such amazing product
5.00
Excellent

Date of publication
10/01/2018
Date of order
03/01/2018
10/01/2018
Great service, fast delivery, awesome products
5.00
Excellent

goodwinsmith.co.uk customer reviews

goodwinsmith.co.uk

Contact
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
help@goodwinsmith.co.uk
goodwinsmith.co.uk

Owner
Redfoot Shoes LTD
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
Trade register
Companies House 07443200
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with goodwinsmith.co.uk in their own words.

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