Reviews for goodwinsmith.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 930 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,973 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/04/2018
Date of order
15/04/2018
15/04/2018
Having tried all the others, always come back to the best
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
Quick and painless shopping experience. Oh and the shoes are absolutely stunning
5.00
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Great stuff
4.67
Excellent

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
great product, excellent quality and price is superb keep up the good work
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
Superb service and shoes as always
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
These shoes are fantastic. Really pleased with the quality and lovely design for this price. I have one pair of Goodwin Smith brogues already and if anything was more pleased with these more casual shoe.

Fast delivery, good sizing, 25 off and great storage bags thrown in. What more do you need.
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
great quality, excellent service and an upto date range, highly recomended when you want to feel special
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
3rd pair I’ve bought and love all of them. Great service each time and great goods.

Highly recommended to all my friends.
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Excellent quality and great pair of shoes, thanks for swift delivery
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
As usual - thoroughly excellent service and a quality product. Have already recommended GS to a number of friends - and will continue to do so
Frankly - I’m as Bucking happy as a customer can possibly be
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Beautiful shoes, great quality, and quick delivery. Good communication re delivery. Will definitely but another pair from Goodwin Smith
5.00
Excellent

Date of publication
07/04/2018
Date of order
07/04/2018
07/04/2018
My second buy and very pleased.
4.00
Good

Date of publication
07/04/2018
Date of order
07/04/2018
07/04/2018
Love your business. Love the shoes
5.00
Excellent

Date of publication
07/04/2018
Date of order
07/04/2018
07/04/2018
Great customer service and the shoes are outstanding quality as always.
Might have to get the tan colour as well
5.00
Excellent

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
Quick service. Good quality product.
5.00
Excellent

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
Love the shoes :0) and will be back for more
5.00
Excellent

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
Truely great service. Arrived next day on both occasions I ordered. I love the attention to detail like the email thanking me for ordering twice from you. Small thing but not seen from other companies and just adds to the personal touch. Love the quality & presentation of the product including individual bags for the shoes. It really makes you feel like you’ve bought quality & for a great price
5.00
Excellent

Date of publication
09/02/2018
Date of order
14/12/2017
09/02/2018
Always quality items, delivered with expedience.
5.00
Excellent

Date of publication
03/02/2018
Date of order
24/12/2017
03/02/2018
Phone lines never ever pick up. Never return emails and have now waited 2 weeks for an exchange on a pair of shoes which fell apart in 4 days
1.00
Very Poor

goodwinsmith.co.uk replies: 05/02/2018
We are really sorry to hear this, Customer service team have emailed you this morning and resolving this issue immediately for you.

Date of publication
31/01/2018
Date of order
05/01/2018
31/01/2018
high quality product, fast service, was no problem exchanging sizes either
thankyou
5.00
Excellent

Date of publication
23/01/2018
Date of order
06/01/2018
23/01/2018
Top footwear with top service.
5.00
Excellent

Date of publication
19/01/2018
Date of order
05/01/2018
19/01/2018
10 stars out of 5 ...perfect as always
5.00
Excellent

Date of publication
18/01/2018
Date of order
03/01/2018
18/01/2018
Amazing service even when faced with a delivery issue with their outsourced provider Hermes, Sky went above and beyond to help me resolve the issue and sent a new pair out to me the following day. Great communication and very attentive supportive team. Will happily return to shop there again.
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Best brand of shoes I own, easily.
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Amazing quality shoes in stylish box and shoe bags
5.00
Excellent

Date of publication
16/01/2018
Date of order
07/01/2018
16/01/2018
Awesome
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Great service, first time I have purchased from Goodwin Smith, but would highly reccomend.
5.00
Excellent

Date of publication
16/01/2018
Date of order
08/01/2018
16/01/2018
Fantastic product, fantastic service delivered in good time but product quality is what stands out, absolutely unbelievable Jeff
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Superb from start to finish
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Look awesome and first class service Won’t be beaten, could not recommend highly enough. Best around
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Now own 3 pairs of Goodwin Smith shoes, great quality and a wide fit which is perfect for my feet. Nothing not to like. Recommended
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Fantastic quality shoes. Very robust and simply stunning to look at. Remarkably very comfy may I add too.
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Awesome love this company and their shoes best I’ve had
5.00
Excellent

Date of publication
15/01/2018
Date of order
07/01/2018
15/01/2018
Great shoes and promt delivery
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Easily the nicest shoes I have ever purchased. The first of many I'm sure.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Great service, great shoes
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
I ordered the Eaves brown for my boyfriend. He absolutely loves them and said that he feels like he's walking on water when he wears them as they are so comfortable. The best pair of shoes he's ever had. He has been after a pair of Goodwin Smiths for ages as says quote "they are proper knicker droppers". He's right, they are something else. Thankyou so much. He will be ordering another pair soon
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Excellent customer service and great shoes
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Excellent quality shoes ,customer service and delivery cannot find a fault with anything
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
EXCELLENT LOOKING VERY STYLISH AND WELL MADE BOOTS THE DETAIL IS SUPERB AS IS THE COMFORT AND FIT VERY PLEASED
5.00
Excellent

goodwinsmith.co.uk customer reviews

goodwinsmith.co.uk

Contact
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
help@goodwinsmith.co.uk
goodwinsmith.co.uk
Owner
Redfoot Shoes LTD
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
Trade register
Companies House 07443200
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with goodwinsmith.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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