Reviews for goodwinsmith.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 721 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,302 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Service is terrible- still have not received my shoes. I will not be back again
1.00
Very Poor

goodwinsmith.co.uk replies: 17/08/2017
Hi Richard Apologies you had to give us negative feedback due to the issue with our courier. It looks like a member of the team managed to get this resolved quickly for you to ensure you receive your shoes. If you have anymore questions, please get in touch with us by emailing help@goodwinsmith.co.uk.

Everything alright - Thanks
5.00
Excellent

excellent
4.00
Good

Very clear interaction. It would be helpful to know which shoes use the same last so overseas shoppers can interpret sizing based on experience as we place orders.
5.00
Excellent

Superb service fantastic shoes fast delivery
5.00
Excellent

Great shoes and prompt delivery.
4.67
Excellent

Had a little drama with delivery but was sorted out by customer services pretty fast
3.67
Good

Great product feels good & looks good
4.67
Excellent

Ordered two pairs of shoes. One pair sent the wrong colour (ordered red got black). The other the shoes come a lot lighter and they appear on the photo online. I like what the brand stands for and what I'm buying into but it's just sloppy really. It's the second time in a row this has happened. Items being returned for a full refund.
2.67
Fair

goodwinsmith.co.uk replies: 16/08/2017
Hi Simon, we are sorry you didn't have a great experience in buying your shoes. Our customers feedback does get taken on board and passed onto managers so we can improve our services. If you have any other questions, or queries about your purchase, please email a member of our team on help@goodwinsmith.co.uk so we can deal with these issues.

Everything perfect as usual.
Happy to recommend and will definitely shop with you again.
5.00
Excellent

Unique, High Quality shoes, easy to order and delivered efficiently
5.00
Excellent

great shoes at good price
5.00
Excellent

Great fast delivery
5.00
Excellent

Excellent shoes. Great quality and fit is true to shoe size Also great customer service 5+
5.00
Excellent

Good
4.67
Excellent

Excellent quality and fast delivery
5.00
Excellent

Couldn't ask for better quality on the shoes. Wasn't expecting the packing to be so good. Each show individually stuffed with tissue then wrapped in tissue and in a bag by it self. Excellent car instructions and who doesn't love a free johnny thrown in the box?

Cheers lads big up from New Zealand
5.00
Excellent

Soy ciudadano español, ha llegado a España en 5 días y ha superado mis expectativas con creces. Muchas gracias goodwin smith.
5.00
Excellent

Ordered Thursday afternoon, arrived Monday evening. Thanks
5.00
Excellent

Great service ,great shoes
5.00
Excellent

Service as usual perfect
5.00
Excellent

Excellent
5.00
Excellent

phenomenal service for an excellent product.
5.00
Excellent

Everything about this transaction was really good. The service and the quality of my product were really good too.
5.00
Excellent

Fantastic product, even better service.
5.00
Excellent

Lovely shoes quick delivery
My second time now. Looking for the next
5.00
Excellent

Bought mitton tans , banging shoes love em had loads of compliments on them
5.00
Excellent

Great efficient and friendly service
5.00
Excellent

Fast delivery and a good product
5.00
Excellent

Defo the best pair of loafers I've ever got Did not expect the condom to come with but was defo useful Much appreciated on that one.
Will be buying a lot more from you and recommending to all my friends
5.00
Excellent

Great shoes at a good price. Customer service very quick at sorting out any problems.
5.00
Excellent

Outstanding customer service - fabulous shoes
5.00
Excellent

Wasn't updated on deliver had to chase, says I have no account online but I'm getting emails daily with offers. Asked for an update on the support page and was told everything was updated. However they did not answer my question? Have my shoes shipped.
3.33
Fair

goodwinsmith.co.uk replies: 08/08/2017
Hi Ben Apologies for this. A member of team have sent you an email so we can get this sorted for you. :)

Excellent service and brilliant products.
5.00
Excellent

Quick delivery, great service and amazing quality shoes. Even the packaging makes the shoes feel top quality
5.00
Excellent

fantastic
5.00
Excellent

Fantastic product, fantastic service. Definitely recommended
5.00
Excellent

Amazing Shoes Super fast shipping. happy.
5.00
Excellent

Very good service and product
5.00
Excellent

That ransom virus really upset the deliveries this time. The courier told me that TNT got bought out by Fedex, and all the TNT parcels were dumped on Fedex causing a massive backlog and delay. All good with the shoes, and thanks for the party balloon. You guys are awesome.
5.00
Excellent

goodwinsmith.co.uk customer reviews

goodwinsmith.co.uk

Contact
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
help@goodwinsmith.co.uk
goodwinsmith.co.uk

Owner
Redfoot Shoes LTD
Athertonholme Mill, Railway Street
OL13 0UF Bacup, Lancashire
United Kingdom
Trade register
Companies House 07443200
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with goodwinsmith.co.uk in their own words.

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