Certificate for Lloyd's Family Jewellery

No. XB1EDB848EA2E3C917640721156DEBBC8
 

Approved on
16/07/2013
Valid until
15/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Lloyd's Family Jewellery



Excellent

4.98/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 19 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 120 reviews have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/05/2018
Date of order
24/05/2018
24/05/2018
Thank you so much for the beautiful aquamarine and diamond ring. It arrived this morning right on time. It was beautifully presented and packaged. It fits perfectly and is just as I expected it. Thank you for all your great communication and service.
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Fast delivery, perfectly made jewellery, excellent service I am very satisfied with my order. Was dreaming about diamond cross for a long time. Thank you Lloyd’s Family x
5.00
Excellent

Date of publication
31/03/2018
Date of order
31/03/2018
31/03/2018
Really good customer service and the ring I ordered was amazing. Even the quality of the packaging is brilliant.
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
We received excellent service from Matthew and when the aquamarine earrings arrived they exceeded expectations. The aquamarine is paler than that shown on the internet and the earrings are prettier They arrived in a nice gift box - delighted with my purchase.
5.00
Excellent

Date of publication
26/03/2018
Date of order
26/03/2018
26/03/2018
I was initially a bit worried about purchasing wedding bands online without seeing the product but the images are exactly what you are getting. So pleased with the rings and we were emailed and kept up to date at every stage. Would have no hesitation about buying from here in future.
4.67
Excellent

Date of publication
22/02/2018
Date of order
22/02/2018
22/02/2018
Fast response to a question sent via email. Product (eternity ring) was ordered and delivered fast and the whole process was hassle free. Product itself is stunning and brilliant packaging. Couldn’t ask for more.
5.00
Excellent

Date of publication
22/01/2018
Date of order
22/01/2018
22/01/2018
Fantastic customer service from start to finish and more than happy with the quality of my order. Matthew was always happy to help with queries regarding a bespoke order and ensured I was kept informed of the delivery date. Would highly recommend Lloyds family jewellers and would definitely order from them again.
5.00
Excellent

Date of publication
16/01/2018
Date of order
16/01/2018
16/01/2018
I am so happy with my eternity ring. The staff was so helpful and kept me up to date with the whole process. The ring is beautiful and exactly what I wanted
5.00
Excellent

Date of publication
13/01/2018
Date of order
05/01/2018
13/01/2018
Thank you for your service
My wife loved the ring
5.00
Excellent

Date of publication
21/11/2017
Date of order
14/11/2017
21/11/2017
Bought a gem pendant as a special birthday gift for my sister. Exactly as described in an elegant little wooden box with certificate. Securely delivered and with several emails prior to delivery from Lloyds. A five star experience all round including quite a large saving made possible by selling direct.
5.00
Excellent

Date of publication
17/11/2017
Date of order
17/11/2017
17/11/2017
Absolutely brilliant help from Mathew in getting the perfect necklace, very fast delivery and most importantly a very beautiful necklace, I'm thrilled with this service and will be purchasing goods from lloyds family jewellery again
5.00
Excellent

Date of publication
07/11/2017
Date of order
07/11/2017
07/11/2017
Excellent product and customer service :)
5.00
Excellent

Date of publication
01/11/2017
Date of order
01/11/2017
01/11/2017
Absolutely happy customer.
My husband bought me a beautiful ring from here.
I couldn’t be more happy, the ring is gorgeous.
Thank you very much The Lloyd’s Family
5.00
Excellent

Date of publication
01/11/2017
Date of order
01/11/2017
01/11/2017
I bought an engagement ring for my fiancé from Lloyds. From arranging finance to the delivery of the item, the service was absolutely first class. Highly recommended.
5.00
Excellent

Date of publication
04/09/2017
Date of order
14/08/2017
04/09/2017
Great personal service as always.
Will certainly be back when funds allow
Many thanks for your advise and assistance
5.00
Excellent

Date of publication
22/08/2017
Date of order
22/08/2017
22/08/2017
Excellent from placement of order to delivery.More than pleased with fit and quality of ring. I would highly recommend.
5.00
Excellent

Date of publication
09/08/2017
Date of order
09/08/2017
09/08/2017
Excellent customer service with direct personal communication. Order received safely and promptly, in quality packaging and eye catching presentation box, along with a certificate of authenticity for insurance purposes. Now that I have discovered Lloyd's Family Jewellery, I will be shopping there again - great value, quality and service; in fact I'll find it hard to resist
5.00
Excellent

Date of publication
10/07/2017
Date of order
10/07/2017
10/07/2017
Bought as a gift for my girlfriends 21st, certificate of auntheticity provided, all packaging neat and has that 'handmade' touch that i'm sure she will love, could not be happier
5.00
Excellent

Date of publication
06/07/2017
Date of order
06/07/2017
06/07/2017
Great communication from Matthew from start to finish. The ring looks fantastic and fits my wife's finger perfectly, She loves it

The quality of the ring and diamonds are great and the value is superb. I was a bit cautious about ordering the item without seeing it or my wife trying it on but Matthew assured me the item was fully refundable.

I will definitely be ordering from Lloyd's again.
5.00
Excellent

Lloyd's Family Jewellery customer reviews

Lloyd's Family Jewellery

Lloyd's Family Jewellery was certified by Trusted Shops on 16/07/2013.

Contact
Newby House
TS8 0AE Middlesborough
United Kingdom
Tel: +44 (0)800 002 9905
Fax: +44 (0)800 002 9906
sales@lloydsjewellery.co.uk
Lloyd's Family Jewellery
Owner
Matthew Lloyd, Lloyd's Family Jewellery
Newby House
TS8 0AE Middlesborough
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Lloyd's Family Jewellery in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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