Lloyd's Family Jewellery

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Matthew Lloyd, Lloyd's Family Jewellery
Newby House
TS8 0AEMiddlesborough
United Kingdom

Reviews for Lloyd's Family Jewellery

5.00 / 5.00
Excellent
How is the rating calculated?

10 reviews in the last 12 months

100 %
4 stars
0 %
3 stars
0 %
2 stars
0 %
1 star
0 %
141 total reviews

What other customers say about their experience with Lloyd's Family Jewellery

Sort order Latest first 
4 months ago
I cannot rate this shop high enough, easy to use website, incredibly good customer service; polite, helpful, and prompt to reply And the actual product was beautiful and packaged so well. Amazing shopping experience :)
 
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 Answer by Lloyd's Family Jewellery
4 months ago
Wow thank you very much for your glowing review :) it's great to hear you're so pleased with everything! Thanks again and we hope to deal with you in the future.
4 months ago
This is now my second purchase and I’m equally as over the moon with this as my first (Engagement ring now wedding ring, both beautiful) Communication is fantastic, everything is very straightforward and delivery was really fast and safe and both of my items have been well packaged secure and in lovely boxes. Will definitely recommend and buy again. Thank you
 
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 Answer by Lloyd's Family Jewellery
4 months ago
Thank you so much for your lovely review, it's fantastic to hear you returned to us and are just as pleased the second time round :) we'll look forward to hearing from your again in the future.
5 months ago
I can’t thank Matthew and his team at Lloyd’s family jewellers enough, my fiancé purchased my engagement halo ring from them and I wanted a wedding band to compliment my beautiful engagement ring, so I told them what I envisioned and they made me a bespoke design. The end product was stunning, exactly what I wanted. Their service was amazing from start to finish
 
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 Answer by Lloyd's Family Jewellery
5 months ago
It was our pleasure, we're so pleased you're happy with everything. It makes it easy for us that you had a clear vision for what you wanted, we're delighted we were able to bring it to life :) thanks again
Absolutely fantastic buying experience Communication regarding the purchase and delivery was very quick. Will contact Lloyds first when ever I purchase more jewellery, can't reccomend them highly enough
 
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 Answer by Lloyd's Family Jewellery
4 months ago
That's great news we're so pleased you're happy with everything! We looks forward to hearing from you again in the future :)
6 months ago
I used Lloyds Family Jewellers design service for my wedding ring, excellent from the beginning from advice on metals, claws for diamonds etc to professional and courteous customer service. My ring is beautiful, I would recommend them to anyone especially as all done via email/post but you have nothing to be concerned about. Definitely use them again 100
 
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 Answer by Lloyd's Family Jewellery
6 months ago
Thank you so much for your excellent review, we're so pleased you're happy with everything! It was our pleasure :)
Found this company on the internet. I would rather speak to someone so rang them and spoke to Matthew. He was most helpful and sent a link as I had to go through the Internet to make the purchase due to security. In the meantime he had sorted out the two items I required and I paid. Delivery was arranged and received 2 days later. Super personal service with the added bonus of safety. Thank you
 
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 Answer by Lloyd's Family Jewellery
6 months ago
Thank you for your lovely review. It was great speaking with you and we're so pleased you're happy with everything :) thanks again
8 months ago
This was the first time I have purchased a slightly more expensive ring online. Lloyd’s offered better value than that of local jewellers so decided to give them a go. I was a little apprehensive however I didn’t need to worry. Their customer service was excellent; I received the ring today and it’s perfect. I will definitely purchase from Lloyd’s again.
 
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 Answer by Lloyd's Family Jewellery
8 months ago
That's great to hear, thank you very much for taking the time to write a review. We're so pleased you're happy with everything, it's good to know we kept your mind at ease with such a special purchase. It should always be an enjoyable experience without any worry :)
10 months ago
Matthew was great. Im a massive pain in the backside as i was wary about ordering online.. Need not. Quality is exceptional and the order came the day after purchasing. I keep staring and my beautiful ring. Happy client indeed.
 
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 Answer by Lloyd's Family Jewellery
10 months ago
Brilliant news, we're so pleased you're happy with everything, it was our pleasure. Thanks for leaving a review :)
10 months ago
Beautiful earrings, nicely packaged, I am very pleased with my purchase. Excellent customer service with useful dispatch updates. I would highly recommend this company
 
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 Answer by Lloyd's Family Jewellery
10 months ago
Thanks Kersty, so pleased you're happy with everything. Look forward to hearing from you again!
Order Nr 19822 - full eternity diamond ring There are simply no enough superlatives to describe the professionalism of this jewellery house and the quality of the ring. After mistakenly I have place the order for the wrong ring, the owner was more than understanding and accepted for me to send back the ring, subsequently ordering the right ring. They have been more than helpful. Thank you
 
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 Answer by Lloyd's Family Jewellery
10 months ago
Hi Alessa, sorry for the slow reply and thank you for your lovely review :) we were more than happy to ensure you ended up with the ring you wanted. So pleased you're happy with everything