Certificate for Lloyd's Family Jewellery

No. XB1EDB848EA2E3C917640721156DEBBC8
 
Approved on
16/07/2013
Valid until
15/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee
 

Reviews for Lloyd's Family Jewellery


Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star
The score is calculated based on the 18 Trusted Shops reviews collected in the last 12 months.
In total, Lloyd's Family Jewellery has already collected 131 reviews.
    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
Beautiful earrings as advertised. Excellent communication from point of ordering to delivery. Well packaged.
5.00
Excellent
Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Brilliant service with a really personal feel. Email updates about my order from the team made me feel like a valued customer. Most importantly the rings were beautiful Great wooden boxes and certification documents in an envelope was a lovely touch. Would very highly recommend.
5.00
Excellent
Date of publication
18/12/2018
Date of order
18/12/2018
18/12/2018
I am delighted with the ring. Exactly what I wanted. An initial issue with sizing was dealt with very promptly and efficiently by Matthew. Treated courteously and with respect throughout. Would definitely use again and highly recommend Lloyds Family Jewellers.
5.00
Excellent
Date of publication
19/10/2018
Date of order
19/10/2018
19/10/2018
I am delighted with the earings which were well presented & packed & arrived safely within the time expected.
5.00
Excellent
Date of publication
08/10/2018
Date of order
08/10/2018
08/10/2018
I am in love with the wedding ring I received. It fits perfectly, I was advised in time that it might take a few weeks to receive it as it was out of stock and I was given the option to discuss this delay further if it was of any inconvenience.

I received an update for every action and when the ring was dispatched.

Great quality for price
5.00
Excellent
Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
A really good level of service and an excellent quality product.
5.00
Excellent
Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
I have just received my beautiful new wedding ring, having lost my 44 yrs. old wedding ring a few weeks ago.I am absolutely delighted with the quality of my new ring and the extremely fair price. I am so very pleased to recommend efficient and friendly Lloyds Family Jewellery to anyone wanting high class jewellery at very acceptable prices.
5.00
Excellent
Date of publication
19/08/2018
Date of order
12/08/2018
19/08/2018
Very efficient & communicative. Slightly disappointed with the thinness’ of the chain - hope it won’t break with a possible loss of the lovely gem.
Would definitely order again from Lloyds
4.67
Excellent
Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Absolutely fantastic product received from Lloyds family jewellers. My husband got me a platinum eternity ring for my 30th birthday. Amazing customer service - had many conversations with Matthew about which ring was best and was given great advice. Will be shopping here again
5.00
Excellent
Date of publication
11/06/2018
Date of order
11/06/2018
11/06/2018
The team at Lloyds have been friendly and professional from the start. The quality and presentation of the final item was outstanding. Im really happy with my purchase and would not hesitate to recommend and use them in future.
5.00
Excellent
Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
What a joy to shop with you. I ordered a white gold Aqua marine necklace for my daughters 40th birthday. It’s arrived promptly and the packaging was superb. It was in a beautiful leather bound case with certificates, gift bag, and securely packaged. I will definitely be ordering from you again. Thank you very much.
5.00
Excellent
Date of publication
24/05/2018
Date of order
24/05/2018
24/05/2018
Thank you so much for the beautiful aquamarine and diamond ring. It arrived this morning right on time. It was beautifully presented and packaged. It fits perfectly and is just as I expected it. Thank you for all your great communication and service.
5.00
Excellent
Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Fast delivery, perfectly made jewellery, excellent service I am very satisfied with my order. Was dreaming about diamond cross for a long time. Thank you Lloyd’s Family x
5.00
Excellent
Date of publication
31/03/2018
Date of order
31/03/2018
31/03/2018
Really good customer service and the ring I ordered was amazing. Even the quality of the packaging is brilliant.
5.00
Excellent
Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
We received excellent service from Matthew and when the aquamarine earrings arrived they exceeded expectations. The aquamarine is paler than that shown on the internet and the earrings are prettier They arrived in a nice gift box - delighted with my purchase.
5.00
Excellent
Date of publication
26/03/2018
Date of order
26/03/2018
26/03/2018
I was initially a bit worried about purchasing wedding bands online without seeing the product but the images are exactly what you are getting. So pleased with the rings and we were emailed and kept up to date at every stage. Would have no hesitation about buying from here in future.
4.67
Excellent
Date of publication
22/02/2018
Date of order
22/02/2018
22/02/2018
Fast response to a question sent via email. Product (eternity ring) was ordered and delivered fast and the whole process was hassle free. Product itself is stunning and brilliant packaging. Couldn’t ask for more.
5.00
Excellent
Date of publication
22/01/2018
Date of order
22/01/2018
22/01/2018
Fantastic customer service from start to finish and more than happy with the quality of my order. Matthew was always happy to help with queries regarding a bespoke order and ensured I was kept informed of the delivery date. Would highly recommend Lloyds family jewellers and would definitely order from them again.
5.00
Excellent
Lloyd's Family Jewellery customer reviews

Lloyd's Family Jewellery

Products at Lloyd's Family Jewellery

Lloyd's Family Jewellery was certified by Trusted Shops on 16/07/2013.

Contact
Newby House
TS8 0AE Middlesborough
United Kingdom
Tel: +44 (0)800 002 9905
Fax: +44 (0)800 002 9906
sales@lloydsjewellery.co.uk
Lloyd's Family Jewellery
Owner
Matthew Lloyd, Lloyd's Family Jewellery
Newby House
TS8 0AE Middlesborough
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Lloyd's Family Jewellery in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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