www.arebos.co.uk
Reviews:

414 total reviews   223 reviews in the last 12 months

4.08

Good

414 total reviews
223 reviews in the last 12 months

5
64 %
4
12 %
3
6 %
2
3 %
1
15 %

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Review summary

Customers consistently praise the speed of delivery and note the products' high quality and durability. Many highlight the ease of setup and use, which contributes to high satisfaction. Customer service is frequently described as helpful and responsive. Additionally, the products are often seen as offering excellent value for their price. Most customers find the instructions clear and the website easy to use, and many appreciate the shipment tracking and order updates provided. Some customers report delays in delivery due to overseas shipping or customs. A few mention cosmetic or functional issues with products. There are occasional reports of poor customer support or refund difficulties. While many find the instructions easy to follow, others find them confusing or insufficient. Some users experience issues with payment or navigation on the website, and there are mentions of missing or non-functional tracking links causing frustration.

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Reviewswww.arebos.co.uk

(33)
(7)
(13)
(27)
(143)
Community member 
1 Reviews
 Verified
Delivered on time, but packing could have done with a bit more TLC, burst under pressure but product still 100% intact, looking forward to use.
Community member 
1 Reviews
 Verified

Arebos Florence hot tub.

From ordering my hot tub to the point of delivery was excellent. I could keep track of my parcel and knew when it was going to arrive. I am very pleased with the product, excellent value for money. Thank you Arebos.
Community member 
1 Reviews
 Verified

Great service and product

Reall easy to use the site and they posted very quickly. I love the hot tub it is really sturdy and looks great looking forward to using it
Community member 
1 Reviews
 Verified

Pool pump

Very happy with the product keeps my pool very clean I have my grand children play in it all the time so want it clean and this pump does the job
Community member 
1 Reviews
 Verified
The filter is excellent, with no defects. But the delivery system is terrible, I almost canceled it because I didn't have any date of when I would receive the product.
Community member 
1 Reviews
 Verified

Ordered pump and paid for it not received

Ordered pump and paid for it , have had to chase as not received it or heard anything back, when chased advised it was out of stock - despite company taking my money! - now still awaiting refund ! Will think carefully about reorder

Reply from www.arebos.co.uk

We sincerely apologize for the inconvenience caused. Unfortunately, there was a short-term change in stock availability, which meant that the pump could not be shipped despite the order being placed. We understand that this is frustrating, especially as you had already paid for the item. The purchase price will be refunded to you. We are very sorry for the inconvenience and hope to have the opportunity to provide you with a better experience in the future.
Community member 
1 Reviews
 Verified
I was pleasantly surprised by both the price and the quality of the loaves we have made with this bread maker. My only complaint would be the difficulty we experienced in inserting the pan fully into the machine after loading it with the ingredients. It needed a careful aligning of the two paddles to fit between the driver clips beforehand.
Community member 
1 Reviews
 Verified
Pool pump was just what I needed and easy to assemble. Shipping was relatively quick considering it came from Germany maybe 5 days
Community member 
1 Reviews
 Verified

Great Pool Filter

Bought to replace the substandard pump that was supplied with my pool. This pump has lots of functions and does a great job of keeping the pool clean!
Community member 
1 Reviews
 Verified
Overall brilliant pump upgrade for the above ground pools however instructions or a video guide would have been helpful for first time installers 😣
Community member 
1 Reviews
 Verified
The ordering was easy and the delivery great, however the instructions were difficult to understand and I got the new balls so it needs an appendix for it.
Community member 
1 Reviews
 Verified
Process from start to finish was a breeze. I was updated when my package shipped & given a tracking number. Would definitely use again
Community member 
1 Reviews
 Verified

Refunded following issue with NO problem

I had an issue with my order where i no longer wanted the item. The company were more than helpful and had no issues in offering a full refund
Community member 
1 Reviews
 Verified

Really disappointed with limitations of delivery service arrangements

I am located in Northern Ireland which is part of the United Kingdom. I placed an order on line with AREBOS which was confirmed and accepted. I did not receive any update over the following days regarding the shipping as stated that I would in an email received. However, on checking my bank account after a number of days I noted my payment had been refunded. On emailing AREBOS the responses were very prompt and good. I was subsequently informed my order had been cancelled. A reinstatement of the order was offered as an option which I was really happy about. However soon after I received a further email from AREBOS stating this offer could not be fulfilled due to DPD not delivering to my address. I receive deliveries from DPD regularly and do not understand why this transaction cannot be fulfilled. I have accepted this but am not happy with the delivery arrangements employed by AREBOS which prevented me from receiving the goods I wished to receive. I have also continued to receive marketing and promotional emails from AREBOS even though they do not deliver to my address?

Reply from www.arebos.co.uk

Thank you for your detailed feedback. We sincerely apologize for the inconvenience caused. Unfortunately, we are currently unable to ship certain orders to Northern Ireland due to restrictions affecting our island shipping arrangements. We understand your disappointment, especially as you regularly receive deliveries from DPD. We regret that we were unable to fulfill your order and apologize for the circumstances.
Community member 
1 Reviews
 Verified
Delivered promptly from Germany, haven't tested it yet but it was well packaged and looks good.
Community member 
1 Reviews
 Verified
The filters are great, but the tracking was non existent, the link was not available. Because arebos switched to another company after the order, the links left me wondering if it was legit, but it was and i did receive them. 5 stars if you sort out tracking.
Community member 
1 Reviews
 Verified
Excellent customer service- responded quickly to my email concerning an order error - problem was resolved quickly thank you
Community member 
1 Reviews
 Verified
absolutely brillant product ,fantastic price and delivery all tracked and informed all the way,highly recomend
Community member 
1 Reviews
 Verified
Delivery was quick. Set up was easy, and although it is only day two of being set up, it seems to be going well. Only time will tell on durability. Happy so far.
Community member 
1 Reviews
 Verified
Ordering was quick and easy to follow. The pool turned up within delivery dates. Easy to errect and easy instructions to follow

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About

www.arebos.co.uk

AREBOS is a brand of Canbolat Vertriebs GmbH, which has made a name for itself as a medium-sized company from Würzburg. The company has been operating successfully in online retail since 2009 and spec...

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