Review summary
Customers consistently praised the fast and prompt delivery of their orders. Customer service was frequently described as excellent, helpful, and personal, with staff going above and beyond to assist. Many customers appreciated clear, timely communication and regular updates throughout the purchase and delivery process. The quality of the rugs received high praise, often exceeding customer expectations upon arrival. Customers frequently commented on competitive or better-than-expected pricing, often noting price matches or deals.
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Wonderful personal service. The rug was beautiful, delivery was prompt and I was kept informed throughout the process.
I wouldn't hesitate to recommend or use carpet store again.
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So easy to order and delivered quickly by a great courier service. Well packed and the quality of the rug is superb
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Great company. Quick delivery. Well packed. Would recommend.
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Didn’t coordinate customs correctly resulting in repeat and delayed delivery
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Great price, fast delivery.
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Great, seamless service from ordering to delivery
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Beautiful rug and delivered quickly
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Excellent quick service. Loved the rug, arrived in perfect condition.
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I've ordered and paid for a rug which I haven't received and can't track
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Beautiful rug, quick delivery. Order & delivery updates would have been good and price was maybe slightly high. Overall I’m very happy with this rug 😊
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