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Review summary
Customers consistently praised the fast and prompt delivery of their orders. The majority of reviewers highlighted excellent, helpful, and personal customer service experiences. Customers frequently appreciated being kept informed and receiving prompt responses throughout the process. Many customers commented positively on the quality and appearance of the rugs received. Reviewers often highlighted competitive or matched pricing as a strong benefit. Several customers positively noted how issues or changes to orders were handled smoothly and without hassle. A minority of customers experienced delays or issues with delivery.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsLuxuryrugshop.co.uk
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Excellent service highly recommended this company
So helpful in sending photo images of views off rug in our room before buying
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The rug didn’t take long g to arrive. My email was quickly answered
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Excellent to deal with everything works as it should. Well done.
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Wonderful personal service. The rug was beautiful, delivery was prompt and I was kept informed throughout the process.
I wouldn't hesitate to recommend or use carpet store again.
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So easy to order and delivered quickly by a great courier service. Well packed and the quality of the rug is superb
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Great company. Quick delivery. Well packed. Would recommend.
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Didn’t coordinate customs correctly resulting in repeat and delayed delivery
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Great price, fast delivery.
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Great, seamless service from ordering to delivery
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Beautiful rug and delivered quickly
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Excellent quick service. Loved the rug, arrived in perfect condition.
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I've ordered and paid for a rug which I haven't received and can't track
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