Excellent

104 total reviews
46 reviews in the last 12 months

85 %

7 %

4 %

2 %

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Review summary

Customers frequently highlight the quick and prompt delivery of their orders, as well as the competitive pricing and price-matching options that often provide better deals than other retailers. The quality of the rugs consistently meets or exceeds expectations, and many customers are pleased with the straightforward and seamless ordering process. Additionally, the customer service team is described as helpful, efficient, attentive, and provides personalized support. Clear and responsive communication keeps customers informed throughout the process. Some customers experienced rare delays in delivery, and a few encountered issues with tracking or customs during their order.

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ReviewsLuxuryrugshop.co.uk

Community member

1 Reviews

Verified

The rug didn’t take long g to arrive. My email was quickly answered

Community member

2 Reviews

Verified

Excellent to deal with everything works as it should. Well done.

Community member

1 Reviews

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Wonderful personal service. The rug was beautiful, delivery was prompt and I was kept informed throughout the process. I wouldn't hesitate to recommend or use carpet store again.

Community member

1 Reviews

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Community member

1 Reviews

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So easy to order and delivered quickly by a great courier service. Well packed and the quality of the rug is superb

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1 Reviews

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1 Reviews

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Great company. Quick delivery. Well packed. Would recommend.

Community member

1 Reviews

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Didn’t coordinate customs correctly resulting in repeat and delayed delivery

Community member

1 Reviews

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Great price, fast delivery.

Community member

2 Reviews

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Great, seamless service from ordering to delivery

Community member

1 Reviews

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Community member

1 Reviews

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Beautiful rug and delivered quickly

Community member

1 Reviews

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Community member

1 Reviews

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Excellent quick service. Loved the rug, arrived in perfect condition.

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2 Reviews

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1 Reviews

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Community member

1 Reviews

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I've ordered and paid for a rug which I haven't received and can't track

Community member

2 Reviews

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Community member

1 Reviews

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Community member

1 Reviews

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