Certificate for wall-art.com

No. XA151D59EDCE597A60611BCCD01AA8899
 

Approved on
06/11/2014
Valid until
05/11/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for wall-art.com



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 14 Trusted Shops reviews collected in the last 12 months.
In total, wall-art.com has already collected 195 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
01/06/2019
Date of order
01/06/2019
01/06/2019
Unfortunately first order arrived damaged, great helpful Customer Service sorted out without immediately and sent a quick replacement. Love my new wall art - thank you.
4.33
Good

Date of publication
28/05/2019
Date of order
09/05/2019
28/05/2019
After the first glass splash back was received in tiny pieces () the second arrived promptly and in one piece. All emails were answered promptly. Good service.
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
Brilliant service, excellent artwork at a very reasonable cost. Shipping via UPS at just £3.99 is amazing these days. Highly recommended company.
5.00
Excellent

Date of publication
29/03/2019
Date of order
11/03/2019
29/03/2019
Love my glass splashback, tracking the delivery of my item was simple. Took 2 weeks from ordering to receiving in the UK. Would definitely recommend.
5.00
Excellent

Date of publication
16/03/2019
Date of order
15/03/2019
16/03/2019
Excellent service Would have no hesitation in recommending these people.
Will definitely return for another purchase as soon as room is decorated.
5.00
Excellent

Date of publication
21/02/2019
Date of order
20/02/2019
21/02/2019
Wall art products are always excellent, at value for money prices,and their
service is second to none,would thoroughly recommend to anyone looking
to buy nice products
5.00
Excellent

Date of publication
10/01/2019
Date of order
10/01/2019
10/01/2019
I cannot rate this company highly enough. I ordered and paid for the wrong item, emailed them and within 24 hours they had cancelled the order and the refund was in my bank account. I re ordered the correct item and I am over the moon with it, a beautiful watercolour skyling canvas of London. Exactly as described. Also tracking of parcel is excellent given details of progress every step of the way
5.00
Excellent

Date of publication
12/12/2018
Date of order
24/11/2018
12/12/2018
Quality, weighty feeling product
5.00
Excellent

Date of publication
24/11/2018
Date of order
06/11/2018
24/11/2018
Well packed and delivered promptly
5.00
Excellent

Date of publication
18/10/2018
Date of order
18/10/2018
18/10/2018
In this day and age it’s rare to find a company that genuinely cares about their customers.
I can honestly say they go above and beyond in customer care.
Fabulous product, quick and easy delivery. Easy returns. I will definitely go to them again trusting I’m in good hands.
5.00
Excellent

Date of publication
04/10/2018
Date of order
14/09/2018
04/10/2018
The wrong size poster was sent, I emailed the company who said they would send the correct size poster which I finally received 10 days later
3.67
Good

Date of publication
21/09/2018
Date of order
07/09/2018
21/09/2018
Initially I was sent regular updates regarding the delivery of my item. For some reason these stopped with about a 5 day gap, before restarting. Unfortunately I was away the following week and unable to take delivery. However my item was delivered to a Post Office. This was fine except there was no notification of which Post Office. Fortunately I guessed it was my local Post Office.
3.67
Good

Date of publication
10/09/2018
Date of order
10/09/2018
10/09/2018
Due to my own clumsyness I scratched the splash back when unpacking. This brilliant company have offered to replace free of charge. I’m so grateful - the product is great and will look perfect I’m sure .
5.00
Excellent

Date of publication
27/06/2018
Date of order
27/06/2018
27/06/2018
Excellent, I am very satisfied and will order again
5.00
Excellent

wall-art.com

wall-art.com was certified by Trusted Shops on 06/11/2014.

Contact
Buckower Chaussee 114
12277 Berlin
Germany
Tel: +49 (0)30-76239920
Fax: +49 (0)30-762399227
info@wall-art.de
wall-art.com
Owner
K&L Wall Art GmbH
Buckower Chaussee 114
12277 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 112277
Authorized representative
Nico Schneider
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with wall-art.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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