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Review summary
Customers overwhelmingly praise the fast and prompt delivery of their orders, often receiving items next day or earlier than expected. Many highlight exceptional, helpful, and friendly customer service, with staff going above and beyond to assist and resolve issues. Customers are satisfied with the quality of products received, often describing them as excellent, reliable, and meeting or exceeding expectations. Pricing is frequently mentioned as reasonable, competitive, or great, offering good value for purchases. Many appreciate that items arrive well packaged and in perfect condition, ensuring safe delivery. When issues arise, customers report effective, honest, and often rapid problem resolution by support staff, which builds trust. The majority also find the website easy to use and navigate.
This text was automatically created by an AI system from user reviews.
Found the website quite slow but that could be caused by a multitude of things. Otherwise managed to get the exact part i wanted and delivered very quickly.
Community member
1 Reviews
Verified
Printer arrived in a timely manner and good packaging, the correct lead was also provided. Printer works great and is my new obsession. I would have liked to get an email confirmation after placing the order, other than that excellent.
Community member
1 Reviews
Verified
Great customer service
Purchased a Eufymake E1 Laminator - brilliant machine
Fast delivery
Very small problem with order which Sam fixed very quickly - great customer service
Community member
1 Reviews
Verified
I managed to damage machine when unpacking it, this company made every effort to help me put it right. Thank you
Community member
1 Reviews
Verified
Fantastic service. Next day delivery. And s great price. I will be using this company again.
Community member
2 Reviews
Verified
Fast postage, top quality products and friendly staff on the rare occasion I've need help with changes to an order.
Community member
1 Reviews
Verified
Seamless
Online order.
Delivered as expected.
Further comment not required.
Community member
1 Reviews
Verified
Excellent service. Despite having an issue with my 3D printer (manufacturers fault), I couldn’t have asked for more help and support from the team to quickly help resolve the issue for me. Friendly, and helpful team!
Community member
5 Reviews
Verified
Great replacement bed and better value than the Bambu Lab originals.
Community member
2 Reviews
Verified
Excellent fast delivery and great prices. I’ve brought a few printers from 3d prima and the service has always been brilliant.
Community member
1 Reviews
Verified
Easy to navigate the website a very cheap prices and quick delivery and I haven’t had a problem with this printer from the time it come outthe box not like conventional FDM printers
Community member
1 Reviews
Verified
Very quick delivery & items well packed, thanks
Community member
1 Reviews
Verified
Had an issue with 2 printers I purchased,refunded and purchased another printer I'm much happier with will come back for more👍
Community member
2 Reviews
Verified
Looking for a bambu p2s, ordered it ,received it in two days very impressed
Community member
2 Reviews
Verified
Fast delivery and exactly what I was order.
Community member
1 Reviews
Verified
Great company to deal with, whoever I spoke was very knowledgeable and so helpful. Goods were delivered on time as stated and very competitively priced. Well done for all your support.
Community member
1 Reviews
Verified
Excellent speed and service when filament is in stock. Long restock times on primavalue pla +
Community member
1 Reviews
Verified
Great overall experience
Easy to contact, quick reply. Good price and in stock. Delivery next day as promised (on a Saturday) printer in perfect condition. Great overall experience.
Community member
1 Reviews
Verified
I can not fault the performance of this company. Delivery of the first item I ordered arrived earlier than expected. Ordering is easy.
Community member
1 Reviews
Verified
Have used for a few valuable items , delivery has prompt and very efficient
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At 3D Prima we put a great emphasis on customer service. Our goal is that you as a customer should feel secure and happy with your purchase.
Therefore we spend a lot of resources on fast deliveries a...
