Review summary
Customers consistently praise the fast, prompt, and reliable delivery of their orders. Customer service is described as excellent, responsive, and helpful, with staff going above and beyond to resolve issues and answer queries. Many customers highlight the competitive, reasonable, or best prices offered. Communication is frequently described as clear, responsive, and proactive, especially regarding order status and support. Technical support is highly valued, with customers noting knowledgeable guidance, fast responses, and practical help with installations or issues. Customers are generally satisfied with the quality and reliability of the products, often describing them as excellent or transformative. Many reviews mention the service or products are straightforward to use, install, or transact with, making upgrades and purchases easy for customers. A few customers mention concerns about high prices.
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How Trusted Shops prevents fake reviewsReviewsflexxmemory.co.uk
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Verified
Guarantees and great returns policies ensure buying from Flexx protects the consumer and in turn provides a great service. After buying a product from them, I had a query about it, so I rung them and they speedily got back to me and then sought an answer for me, which was done in around ten to fifteen minutes, and all was good. l was well satisfied!
Verified
Great product (long range USB Bluetooth dongle for Mac). Took me a while to get everything set up properly with it on my 2008 Mac Pro but well worth the effort.
Well packaged, prompt delivery and good communication. Also considerably cheaper buying direct from Flexx than via Amazon.
Excellent transaction!
Verified
Excellent product and Customer Service
Excellent product. Great Customer Service. Needed confirmation that I was buying the correct OWC SSD for my iMac. Marian replied very quickly to confirm that it was a direct replacement for my HDD. The enclosure supplied was a 'god send' which enabled me to use the original HDD for external storage. Tried to transfer all files to the new SSD using Time Machine but the files were corrupt so I just plugged the external enclosure containing the original HDD into the iMac and used Migration Assistant. Effortless and job done.
Verified
Fantastic Flexx!
Flex spent 30 minutes on the phone talking me through the options to suit my situation. Were very helpful throughout the whole process and shipped the OWC ThunderBay exactly when they said they would. It arrived brilliantly packaged. Big fan!
Verified
Very quick delivery.
Very quick delivery on both orders i have placed to date. I ordered the acasis magsafe enclosure on both occasions, first impressions on first item is great, quality AND value for money, i haven’t tested the second one yet.
Verified
Good technical support and fast delivery. Couldn't fault my first order. Will certainly use again.
Verified
Fast turnaround and great support
Fast despatch and great support with quick response time to sort out my installation issues.
Verified
Very pleasant communications after I requested a shipping delay. Item arrived at newly requested time. Very well packaged. Very pleased
Verified
Fantastic way to upgrade IMac.
My Imac hard drive packed in and I thought I was going to have to shell out £1400 for a new iMac. Thought I would try this option first and I’m so glad I did. I renewed the hard drive with a new SSD drive and also upgraded the memory. The tools and screen seals were excellent and the whole job was much easier than expected especially using the how to videos. My IMac is so fast compared to before and I’m delighted. Flex definitely gets a huge thumbs up from me 👍
Verified
OWC Express 1M2
Very quick delivery, well-packed using recyclable packaging, goods exactly as ordered.
Verified
FlexxMemory went above and beyond.
I totally recommend Flexx. Customer service is brilliant if you have any questions. They are extremely helpful and quick to respond. Item arrived quickly and in perfect condition and at a very good price.
It's rare to see such good service.
All perfect.
Verified
I really liked the support via online, but also have some additional recommendations based on my experience.
I really liked the support via online resource. I was replacing the battery for the first time ever and here are a few suggestions from my side to improve the experience:
1) the screwdrivers are coloured but in the YouTube resource there is no mention of the colours only codes. I would suggest adding the codes on the screwdrivers or updating the YouTube with the screwdriver colours.
2) it would be good to have a quick comment at the beginning the the YouTube resource about the importance to make sure we put the screws from different parts or the operation in a correct order and placement.
Thank you
Verified
Happy as a dog with two tails.
The OWC Aura Pro X2 SSD has transformed my 2017 iMac into a blindingly fast machine. Other than removing the screen, installation was a breeze while following the guide videos provided.
Quick despatch and delivery too.
Tomorrow I take delivery of a SATA SSD drive to replace the failing HDD.
Verified
Excellent Experience
Flex stocked goods that were not available elsewhere and at reasonable prices. The ordering process was easy and delivery was much faster than expected.
Very happy with my transaction.
Verified
Amazing product, have had it before, great.
Verified
Perfect. Brought a broken Macbook Air back to life with a new ssd. The tools that came with it plus the video instructions on the product page were perfect. I had a question after fitting and the support team got straight back to me with all the info I needed
Verified
Quick Delivery
Video connector arrived next day and works as described - can't ask more than that.
Verified
iMac SSD upgrade
Fantastic kit with everything needed for a successful upgrade & now my 2017 Mac boots up fast. Brilliant.
Verified
Good price
& fast delivery
Verified
Nice and neat - SSD socket lets the product down in my view.
Neat product although I noted that the socket is a little different when it comes to installing the SSD. I suppose that it is meant to cater for few insertions. As for me push fit sockets generate friction and potentially remove plating introducing a reliability issue if the SSD is replaced/changed on a regular basis.