Exittoys.co.uk

Reviews:

I bought a 10ft x 6.6ft above ground pool with dome from Exit Toys. Overall, I'm pretty happy, and my kids absolutely love it! I was particularly impressed with the dome, as it seems very good quality and I'm optimistic it will help keep the water clean and last for several years - waiting to see how robust it is in bad or windy weather though. The pool is also generally good quality and a decent size for two kids (mine are aged 3 and 7) while not being too deep for them. I'm less impressed with the pump supplier with the pool... the flow rate back into the pool is poor and it struggles to circulate the water so I'm already looking into options to upgrade it - I doubt it will keep the water clean over an extended period of time. It has also been very difficult to get leak free connects at the pump and where the pipes exit the pool - I've upgrade the jubilee clips from the plastic ones supplied to metal ones, which has helped although there are still small leaks. I'm looking into upgrading some of the pipes to 38mm threaded pipes that are on some of the bigger pools, because the slide on / secure with clip pipes seem poor. Overall, I'm very happy with the purchase despite there being some extra costs involved with upgrading the cheaper components...

I had to order replacement poles for my pool cover as some did brake. The old ones had the typical push fit with the elastic string design just like standard tent poles. That means, if you accidentally pull the poles when fitting, they easily come apart and can be a pain to be connected again if they are already in their sleeve. That's why I didn't look forward to the hassle of replacing the broken ones. However, I was positively surprised to see the redesign of the ordered poles! The new design is a click fit with a security pop up pin. These are so much easier to fit as you don't have to worry about pulling them when guiding them through their sleeve as the pole segments won't come apart. This design also means, that the connection between the segments are metal to metal with a secure locking depth and not metal to whatever the pole material is, which puts extra stress on to the connection fit they are not pushed together all the way! Will order spare poles to have them ready as I can see more of the old poles starting to deform and are likely to give soon as well. Disappointed about the old poles lasting only a year but very happy with the improved new ones - so far!

This is the second dome we have bought (a bigger one this year as the pool is larger) but this dome is much less sturdy than the previous. The first one we bought had fabric around the edge, (similar to tent fabric) and for the poles to slide through. The clear plastic also felt a lot thicker. This one is all plastic and even though its durable plastic. It's a lot thinner than it's previous model. I'm not sure if this is due to these materials being cheaper to produce (I expect so?) but it's a shame as our last one is 3 years old and still going. I'm not so convinced of this ones longevity. We shall see. However, for the purpose of keeping the pool a bit warmer and bugs/leaves out of the water it's perfect.

I have always brought our pool domes from EXIT Toys, however the last dome we had started to show issues 1 year in, I contacted them and they sent a replacement out straight away. Can not fault them. They are loyal to their customers and want their customer to be happy unlike a lot of other companies these days

Excellent purchase!!! Over the moon with it, exceeded my expectations!!! My pool has been given a new life and hopefully get another 5 years out of the dome like i did with the previous. Delivery was fast, I have nothing but positive to say about buying from exit toys, i will definitely purchased from this company again

Received item quickly but there were parts missing, was easy enough to contact them and they sent out parts quickly but as they come from the Netherlands we missed out on having our pool ready for the UK heatwave which was disappointing.

It has been quite a journey. I wish I could dive a better rating but the reality is that the whole process has been very painful. Whilst everyone is very kind on messages and email the system is a nightmare and the customer care doesn’t seem to know their own product. We ordered a new trampoline padding for our interra trampoline. I live in a different country from where the trampoline is located and this already poses a problem as the system asks for a U.K. number to process the order. However all emails come from the Neatherlands. For a company that proud itself for being international this is a major issue. I had to use a friend phone number in order to proceed. I was also sent around the various countries online shops as initially I was told that the article I needed wasn’t available in the U.K. I then received conformation that it was so I placed the order. As I needed help to chose the correct article, I sent a picture of the actual trampoline and of its article number to the customer whatsup line (as requested by the customer care person I spoke to. In September 2025, it was still possible to talk to a human being on the phone which in situation like this is so helpful. A different customer care employee gave me the ´correct’ article number for my trampoline in writing. Sadly, upon receipt of the article, it turns out that that article is too small! I hope we can solve this issue soon as out tenant Is expecting to use the trampoline. It took a while to receive this order……

The quality of the product is great - really sturdy and relatively easy to assemble - and the delivery was very quick. Additionally, a faulty component was replaced within a couple of days of it being reported. Excellent customer service. Thanks!

Fantastic pool. Exactly as described. My daughter is loving it. Very easy to set up and drain afterwards, using a hose.

Very good pool. Easy to assemble, looks great with the wooden finish, and feels solid once set up. Great value for money and perfect for a small garden.

Brilliant product and service... Our twins love the trampoline. It is of very high quality and the jumps are amazing. Would highly recommend this product and company

Fast delivery the maintenance kit come separately which was a bit of a pain but otherwise the product is excellent

Having purchased a 12ft above ground pool, it began leaking from the floor seams as soon as we had a few inches of water in. In all fairness to Exit Toys, this pool was replaced very quickly. We have now erected it and fully filled it. But much to our disappointment it has started leaking again from the seams where the floor joins the wall. It is now too late to empty the pool and dismantle it, as it was purchased for the family to use over this Bank Holiday weekend. So although Exit's service is good, the quality of the product is not !

I am not happy with the ladders or the pool. The ladders are dangerous for childern without a top platform step stretching across both sides. I want a refund for this. The fixing for the pool legs works under compression when there is water in the pool, but when building it and moving it the leg fixing falls out constantly. After 20 mins of this I resorted to taping the leg and connector to the top bar. I would not expect to have to do this for a pool that cost so much. I am happy with the pool cover, it should do well this summer.

We bought the 8ft round pool and very happy with my purchase. It arrived super quick and the kids love it.

The design is good but the quality is poor , no loops for retaining straps , nor is it possible to place the strap holders to the pool uprights when the pool is full . Time will tell but I can't see this lasting more than one or two seasons.

There were some issues at the beginning but swift communication and replacement parts sent out. Very good item

Great product replacement plastic dome Reasonable price Quick delivery Highly recommend

Parts to assemble the kits should have an extra. Some part of Exit Toys are bespoke and not available in general screws store. Really annoying to wait and delays the assembly process

Quick delivery. Good instructions . Love the colour - can’t find any similar as they are all bright and ugly.