Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
11 May 2023
Verified review
Very fast delivery, arrived within 4 days from order, amazing customer service, they rang me a few days after delivery to see how the order went as I was one of their 1st UK customers and they'll they paid me back the £55 in shipping I had paid to get it through customers, which I wasn't expecting them to do. Amazing, would definitely order from them again.
No update on both parcels. Tracking has been frozen for 5 days afer clearing customs, is it in transit who knows, they use an automated response to all questions, with tracking link that is already what I am following. Will they chase delivery no.
No estimated delivery time "it will be with you soon" or "I have no further information" are the responses. Quite frankly the customer service is shocking and am wishing I hadn't listened to the reviews saying how great their experience was
Clearly a new company for delivering to UK and failing
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for Exittoys.co.uk
Filter
Rating
Sort by
Relevance
9 Apr 2024
Verified review
Good prompt service. Excellent communication on order
Report review
Answer by Exittoys.co.uk
12 Apr 2024
Hello,
How incredibly nice that you left a positive review and took the time to do so. Thank you for that! We wish you lots of fun with your EXIT Pool dome.
Kind regards,
Team EXIT Toys
29 Mar 2024
Verified review
Item as described. Delivery was very quick.
Report review
Answer by Exittoys.co.uk
2 Apr 2024
Thank you so much for your 5-star review! ⭐️ We are glad that people like you take the time to leave a comment. We make every effort to continuously improve our service.
Kind regards,
Team EXIT Toys
3 days ago
Verified review
Great experience
Report review
Answer by Exittoys.co.uk
3 days ago
Thank you for your positive review! Very nice to read that you are so enthusiastic about our product. And such reviews make us very happy! We wish you lots of football fun. ⚽️
Kind regards,
Team EXIT Toys
11 Apr 2024
Verified review
Report review
Answer by Exittoys.co.uk
12 Apr 2024
Hello,
Thank you so much for taking the trouble to post a review🍀.
We hope you enjoy your EXIT Toys product!
Kind regards,
Team EXIT Toys
17 Mar 2024
Verified review
Report review
Answer by Exittoys.co.uk
18 Mar 2024
Hello,
How nice of you to have taken the time to leave a positive review. We hope you enjoy your EXIT Pool cover.
Kind regards,
Team EXIT Toys
11 May 2023
Verified review
Very fast delivery, arrived within 4 days from order, amazing customer service, they rang me a few days after delivery to see how the order went as I was one of their 1st UK customers and they'll they paid me back the £55 in shipping I had paid to get it through customers, which I wasn't expecting them to do. Amazing, would definitely order from them again.
Report review
31 May 2023
Verified review
Highly Recommended
Really great that they ship to the UK. Website was very clear, the chat function was speedy and knowledgeable. Super fast dispatch and delivery. Great item too - thank you! We’ve been recommending you everywhere we can.
Report review
27 Jun 2023
Verified review
Sometimes it’s about how you react when things go wrong not that they did go wrong.
They sent the wrong size product, no quibble just sent the right one within 48hrs.
Great customer service
Report review
6 Jul 2023
Verified review
Their customer service is excellent. We have a few parts that came broken in the packaging and they have been very quick to respond to our emails and are sending out spare parts.
Report review
18 Jul 2023
Verified review
Excellent product and excellent customer service
From start to finish the customer service was top notch. Communication was quick and very helpful. The pool and dome are getting used daily. Worth the money
Report review
Answer by Exittoys.co.uk
11 Aug 2023
Hi Nicholas. Nice to hear you are satisfied with our way of customer service. Enjoy your new EXIT pool and dome :) !!
21 Jul 2023
Verified review
The price of the products were the cheapest I have found them and the quality wasn't lessen at all, exceptionally happy with the purchase.
Report review
30 Jun 2023
Verified review
Straight forward ordering and emails about shipping were all accurate. Came within 5 days from the Netherlands.
Great service
Report review
23 May 2023
Verified review
Ordered an Exit Dome for the pool. Ordering was easy, delivery was super quick.
Not opened yet so can't comment on quality
Report review
26 Jun 2023
Verified review
Love the pool & dome but the instructions need looking at, nothing labelled up with poles etc & the same with the dome.
Report review
8 Jun 2023
Verified review
Brilliant customer service, delivery very quick and we’re very much looking forward to putting the dome up soon.
Report review
15 Jun 2023
Verified review
Fantastic products, delivery and price. Might buy another pool enclosure as a spare!!! 5 ⭐️
Report review
23 Jul 2023
Verified review
Pool dome cover. Great product!!!
Great product. Definatley a 2 person build. Seems good quality. Delivery time good aswell.
Report review
Answer by Exittoys.co.uk
11 Aug 2023
Thanks for your positive review:)
14 Jun 2023
Verified review
I was amazed at how quickly my order was handled , and arrived. Well done !
Report review
18 Jul 2023
Verified review
Great product
Fast delivery, excellent product and half the price that I’d pay in the uk
Report review
14 Jul 2023
Verified review
Brilliant pool, kids are in it everyday and excellent communications
Report review
Answer by Exittoys.co.uk
11 Aug 2023
Hi Lisa, thanks for your positive review. Great to hear that your kids are enjoying it that much!! And nice to hear you are satisfied with our way of service :)
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.