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Lovevery Europe
Reviews:

92 reviews in the last 12 months227 total reviews  

4.52
Excellent

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Most relevant positive review

30 Oct 2023
 Verified review
I love the quality of the toys, the communication about how to use them. I love that the toys are so well planned, you can continue to use them for a long time after you have purchased them and you’re given lots of ideas for how to use them in different ways. I love that everything has an educational purpose behind it and the parents are also considered e.g. mess free art supplies. I see such amazing concentration from my child when she plays with the toys and I don’t feel the need to purchase many other toys which keeps costs down. Of course, I wish it were cheaper. I also wish there was an option to pay monthly. I know you can do PayPal but this would make it feel more like a monthly subscription and would be easier than using PayPal. You’d pay the same amount every month. I love the addition of the extra books because we LOVE all the books. My daughter is obsessed with the dentist and doctor one at the moment and I’m so happy that we’re having lots of conversations about what she should expect when the time comes. My only comment would be that the ones sold in the UK be considered because they vary to our experience here e.g. we call a ‘shot’ an ‘injection’ or ‘jab’. And we don’t usually get toys when we’ve finished at the dentist or doctor because they’re not usually private clinics. Something to think about perhaps.

Most relevant negative review

2 Jul 2024
 Verified review
Delays upon delays. Ordered on the 22nd of June, as of July 2nd the package still hasn’t arrived. Customer service gets back to you every 3 days (if you’re lucky, most messages went unanswered) therefore my request for the cancellation of the order went unheeded. The parcel tracking link they send you takes you to an Italian website with no option for English. Utterly miserable experience unexpected from such a high end brand. Stay away!
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Reviews for Lovevery Europe

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2 days ago
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6 days ago
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12 Jul 2024
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5 Jul 2024
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2 Jul 2024
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Delays upon delays. Ordered on the 22nd of June, as of July 2nd the package still hasn’t arrived. Customer service gets back to you every 3 days (if you’re lucky, most messages went unanswered) therefore my request for the cancellation of the order went unheeded. The parcel tracking link they send you takes you to an Italian website with no option for English. Utterly miserable experience unexpected from such a high end brand. Stay away!
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7 Jul 2024
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Very slow order processing and delivery (shipment was shipped over a week ago but still no delivery). Turns out a bug in their system caused the customs invoice to be sent to me and I need to pay it for the order to be shipped, then need to apply for reimbursement. Very disappointing experience so far.
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5 days ago
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I ordered on the 12th of July and still haven’t received my full order.
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4 Jul 2024
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Still haven’t received my order and no response from company
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5 days ago
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2 Jul 2024
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14 Jun 2024
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Exceptional

Lovevery is an exceptional brand that offers high-quality learning toys for children. These toys are designed to cater to a child's development from birth to school age. One of the standout features of Lovevery toys is their versatility. Children can continue to play and engage with these toys in different ways as their physical and mental skills develop. The selection of toys and books offered by Lovevery is truly impressive. Each item is thoughtfully designed to promote various aspects of a child's development, including cognitive, motor, and sensory skills. The toys are not only engaging but also educational, making learning a fun and enjoyable experience for children. In addition to the exceptional quality and educational value, children absolutely love playing with Lovevery toys. The brand understands the importance of providing age-appropriate and stimulating toys that capture a child's interest. This ensures that children remain engaged and enthusiastic about the learning process. Overall, Lovevery is a fantastic brand that delivers on its promise of providing great quality learning toys. The selection of toys and books, along with their versatility and educational value, makes Lovevery a top choice for parents who want to provide their children with the best tools for learning and development.
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17 Jun 2024
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The quality of the resources are impeccable! I would like the option to buy additional pieces from the play kits.
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19 Jun 2024
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15 Jun 2024
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28 May 2024
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10 Jun 2024
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Shipping inadequate

Wanted to circumvent bigger platforms such as Amazon by ordering directly from the company - but shipping was a faff and despite having about 2 weeks leeway in my timing, now too late to bring the mat on our travels. The order was 'stuck' in the system when I queried, and was moved through but already too late by that time.
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22 Jun 2024
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Haven’t received play gym, not possible to speak to anyone directly, have submitted issue four times, one response to tell me it has been resolved which it hasn’t, frustrating
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23 Jun 2024
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Very expensive and the playmat is yet to arrive (well over the same day dispatch and 3-5 working days it stated on the website)
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