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wickey.co.uk
Reviews:

23 reviews in the last 12 months953 total reviews  

4.65
Excellent

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Top positive review

1 Aug 2023
 Verified review
Looks fantastic and essentially turns a bedroom into a playground. It is a challenging build as holes need to be drilled, so set aside a full day and two people. I got this for my 8 year old son, who is disabled. It was the only bed I could find with such a tall slide that he wouldn't outgrow too quickly. The ladder is great to develop his climbing skills as the handles are well placed and make him feel confident. The sides of the bed are also a good height to prevent the risk of a fall. Really happy with the purchase.

Top negative review

11 Jun 2023
 Verified review
I only wanted to change colour of the slide and it meant cancelling the order and reordering, the latter now I am not inclined to do as they still havnt cancelled the order a week later
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Reviews for wickey.co.uk

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7 days ago
 Verified review
Great website, it was easy to find the best option for my garden.
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28 Mar 2024
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23 Mar 2024
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22 Mar 2024
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6 days ago
 Verified review
Said it will be delivered by the 10th now told me won’t be dispatched until the 12 the 4-8 days after will be delivered was a birthday present now very disappointed
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Answer by wickey.co.uk
4 days ago
Dear customer, You have rated us negatively, which we understand very well in this situation. An unexpectedly high number of orders has led to an overload for us and for some of our transport partners. We sincerely apologise for this and are doing our best to deliver all orders as quickly as possible. We are sure that you will enjoy your new Wickey product despite the initial difficulties. Our customer service team will also be happy to answer any questions you may have - albeit with a slight delay at the moment for the same reasons. Your Wickey team
13 Feb 2024
 Verified review
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1 Aug 2023
 Verified review
Looks fantastic and essentially turns a bedroom into a playground. It is a challenging build as holes need to be drilled, so set aside a full day and two people. I got this for my 8 year old son, who is disabled. It was the only bed I could find with such a tall slide that he wouldn't outgrow too quickly. The ladder is great to develop his climbing skills as the handles are well placed and make him feel confident. The sides of the bed are also a good height to prevent the risk of a fall. Really happy with the purchase.
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23 Jun 2023
 Verified review

Show in the garden feature is amazing!

Having the measurements a blue print style image was great for measuring the climbing frame to see if it was right for my garden. On top of this I then noticed the "Show in garden" feature and was blown away at how good it was. Seeing the climbing frame in my garden and being able to walk around it like it was actually there was amazing and it sealed the deal for me. It was a great purchase experience. I can't wait until it arrives.
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20 Sept 2023
 Verified review

PROS: wicky. CON: palletways

PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing. CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
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24 Nov 2023
 Verified review
Website is clear and easy to use. All the information needed was there and easy to follow. I found the whole process straight forward. Website is easy to navigate and I was able to find the perfect frame for my son. The perfect christmas present and made all the more enjoyable ordering it by using the efficient and user friendly website.
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2 Aug 2023
 Verified review
My children love this play equipment. Delivered when they said it would be. Only thing we would change would be the monkey bars as they are quite hard to hold onto as they square, if they were rounded it would be a lot easier.
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4 Aug 2023
 Verified review

Easy to use = happy mummy!!

So very easy to use! Straightforward to enter any discount codes & view a breakdown of exactly what you are about to purchase. The payment process could not be any more simple - select which method, then proceed.
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21 Aug 2023
 Verified review
Fantastic range of products. Amazing website, easy to use. You can show the climbing frame in your garden, do a virtual walk round and take screen shots!
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18 Jul 2023
 Verified review

Couldn't be easier...

Great website with fantastic images. Easy to navigate from product pages, through to the checkout and payment. If your after a playframe....go Wickey!
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1 Aug 2023
 Verified review
Quicker than expected delivery, great communication throughout including an additional part required. Kids love it and showing it to their friends.
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16 Oct 2023
 Verified review
Super play house/climbing frame, really good quality. Just wish I was 50 years younger so I could enjoy it too!
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1 Aug 2023
 Verified review
Excellent service kept up to date every step of the way even delivery driver was really helpful
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11 Dec 2023
 Verified review
Easy ordering process, the hardest bit was choosing the climbing frame.
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4 May 2023
 Verified review
They have the ties discount, but I’d like to join discount if I can .
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23 Jun 2023
 Verified review
Very easy and simple ordering process. Great selection of products.
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