wickey.co.ukReviews:
91 reviews in the last 12 months1,035 total reviews
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Most relevant positive review
31 Jul 2024
Verified review
Good value product.
Really pleased with our climbing frame and slide.
It was fairly straightforward to put together. You do need two people and a decent amount of DIY competency. Please note that the timber is cut to the required lengths but no pilot holes are pre-drilled.
Delivery was a little later than on website but when with courier they telephoned and arranged the delivery day.
One very happy little boy! Very impressed with the quality and hope it will last years to come!
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Most relevant negative review
7 May 2024
Verified review
The delivery times stated were over a month less than the delivery time we were then quoted as soon as Wickey had taken our money. If you're going to have a big sale with the aim of attracting more customers then you should expect increased demand for the products and organise your business effectively. It was entirely misleading to state - before purchase- delivery timescales that weren't feasible but which the customer is only told about after they've parted with their money.
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Reviews for wickey.co.uk
6 Aug 2024
Verified review
The kids are absolutely loving the climbing frame we got. Only negative feedback I have will be I didn't realise it would be such a long delivery, but does make sense as it was coming from Germany to the UK.
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31 Jul 2024
Verified review
Quick and easy to order. Good selection of payment methods. Delivery was slightly delayed but good communication throughout.Would be good if there was an option to add fireman's poles to the climbing frame.
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1 Aug 2024
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Wickey Smart Travel
Great delivery and communication. Excellent product but just a bit fiddly to build. 3 men in building industry and took a full day. Could do with pre drilled holes to help. But otherwise kids love it!
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31 Jul 2024
Verified review
Once it was built, I was very happy with the outcome. However the process of building and certain steps were quite difficult to follow and some pieces did cause a lot of pain to sort out.
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31 Jul 2024
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Great play house, I love the design of it. Perfect for hours of fun. Wasn’t the quickest or easiest thing to get up and built but it looks fantastic and is already so worth the work!
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1 Aug 2024
Verified review
Fantastic quality
The quality of the product is fantastic and was even able to assemble it on my own. My daughter absolutely loves it and I can't wait to get different swings to try out.
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31 Jul 2024
Verified review
Great quality product. We ordered the flyer set and love it. Straight forward to build but takes time. You def need two people but all worth it. Our girls love it
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11 Aug 2024
Verified review
Great product options
Plenty of colour options for the design. Great suggestions on each product for extras needed for improved safety. Quick and easy purchasing process.
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31 Jul 2024
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the website was bright and easy to use with plenty of product information and instructions available this made purchasing my climbing frame easy
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1 Aug 2024
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Items were really good quality - no flimsy plastic. Delivery was really quick considering it was shipped to another country!
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31 Jul 2024
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Brilliant frame, assembly tricky.
Love the frame and how easily is was packaged. Didn’t like the instructions and found them unclear in places.
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5 Aug 2024
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Lots of communication and good value. Our son loves it with a variety of pieces to keep him entertained.
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31 Jul 2024
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Perfect customer service keep in the loop.
Wish I seen add ons at checks such as different swings etc.
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31 Jul 2024
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Apt Website
Clear website, nice photos. Enjoyable user experience which aligns with the product
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2 Aug 2024
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Brilliant quality
My son loves his new slide set. It was easy to build and is a lovely solid set.
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31 Jul 2024
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Great final product. Very tricky to put together, instructions could be better
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1 Aug 2024
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Super easy to order, super easy to build and super price! Kids are ecstatic.😁
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31 Jul 2024
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Great service
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12 Aug 2024
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15 Jul 2024
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