Review summary
Customers consistently praise the high quality and durability of products, as well as the attractive and unique designs. Fast and timely delivery is highlighted as a strong point, and most customers are satisfied with the good packaging. Many also find assembly to be straightforward and easy. Additionally, customer service is often complimented for being responsive and helpful. A minority of customers mention defects or quality control issues, as well as occasional delays in delivery. Some express frustration with unclear or minimal assembly instructions, and a few report unresponsive or unsatisfactory interactions with customer service. There are also occasional reports of items arriving damaged or inadequately protected.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsPetite Amélie UK
(42)
(8)
(5)
(23)
(165)
Verified
My items have arrived, and I’ve just opened the box. They’re a birthday gift for the end of October, so I haven’t assembled them yet. However, everything looks beautiful so far, especially the little figure! I’m really pleased with how it looks and can’t wait to see it all put together.
Verified
Very speedy delivery. Beautiful dolls house so unique in design. Only issue, one of the sides was bashed in - it wasn’t protected as well in the box so must have been knocked during delivery, quite a shame!
Reply from Petite Amélie UK
Thank you for your wonderful 5-star review! We're delighted to hear that you were pleased with the speedy delivery and that you love the unique design of the dolls house.
We're very sorry to hear that one of the sides arrived damaged. If there is anything our customer service team can do to help, please don't hesitate to get in touch with us. We'd be happy to look into this for you.
Kind regards,
Team Petite Amelie
Verified
Gorgeous Items!
Haven’t fully unboxed it yet (it’s a birthday gift for my daughter who’s about to turn one) but it looks beautiful from what I’ve seen! Really quick shipping and competitive pricing too, definitely recommend!
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
The pram is lovely how ever not properly secure
The pram is lovely, however 2 of the screws broke when assembling so have had to find replacements, also the pram isn’t the most secure with gaps forming on edge as one of the panels holes didn’t align with other pieces therefore is slightly more raised then the other side (see photo) My niece loves it though.
Reply from Petite Amélie UK
Thank you for your lovely review! We're delighted to hear that your niece is so happy with the pram. We are sorry to hear that you experienced a few issues during assembly. If there is anything that is not as expected or if we can assist you in any way, please do not hesitate to contact our customer service team. We will be happy to help.
Kind regards,
Team Petite Amélie
Verified
Excellent quality duvet cover
I bought two of these beautiful duvet covers for my mother in hospital. The quality is excellent. What could you do better? A farer price.
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with our products.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
Verified
The pram is super cute but goodness me the amount of bright orange glue that has been left after the hood and body were factory assembled is frankly terrible! I have gifted this pram as a first birthday gift and was there for the assembly. I'm very embarrassed by how poor the quality control is. The pram looks cheap but isn't! You need better standards when passing final inspection.
The pram was ordered with a set of bedding and this came separately in a grubby bag which I had to wipe before wrapping.
I think for the prices you charge you could ensure products are presented in a clean condition.
Verified
Love the service and most products are good but the walker is dreadful- our little one toppled over it constantly. Wasted money.
Reply from Petite Amélie UK
Thank you for your review. We’re very sorry to hear that the walker has not met your expectations and that your little one experienced difficulties using it.
Our customer service team would be happy to look into this with you and see how we can help. Please feel free to contact us directly so we can discuss your experience and work towards a suitable solution.
Kind regards,
Team Petit Amélie
Verified
Great communication and lovely item when all arrived .will be purchasing more items thank you
Reply from Petite Amélie UK
Thank you for your review.
Thank you for your appreciation. It means a lot to us!
Kind regards,
Team Petite Amélie
Verified
Both the trundle bed and mattress was a good standard and fitted well under a bunk bed.
Reply from Petite Amélie UK
Thank you for your lovely review! We're delighted to hear that the gift was so well received. For completeness, we would like to mention that this product is recommended for children aged 3 years and older. We wish you lots of fun and enjoyment with it!
Kind regards,
Team Petite Amélie
Verified
Very easy website to navigate, quick shopping, great packaging and a wonderful wooden kitchen! Love it
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Beautiful little dolls bed
My little granddaughter loves it
Little blanket not included I made it
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Beautiful kitchen, with speedy delivery. However there is a few marks/dents in the kitchen.
Reply from Petite Amélie UK
Thank you so much for your wonderful review! If there is anything our customer service team can help you with, please do not hesitate to let us know.
Kind regards,
Team Petite Amélie
Verified
Lovely bed
Easy to put together, looks lovely, little boy loved it straight away.
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Pretty duvet cover
The lovely duvet cover was delivered very promptly after order . It was a gift
Reply from Petite Amélie UK
Thank you so much for your wonderful review! We are delighted to hear that you are so satisfied.
Kind regards,
Team Petite Amélie
Verified
Best quality children's bedding sets around.
Reply from Petite Amélie UK
Thank you for your lovely review! We're delighted to hear that the gift was so well received. For completeness, we would like to mention that this product is recommended for children aged 3 years and older. We wish you lots of fun and enjoyment with it!
Kind regards,
Team Petite Amélie
Verified
Really lovely wooden toys. My girls love the mud kitchen and it looks great in the garden.
Reply from Petite Amélie UK
Thank you for your 5-star review!
We're delighted to hear that your girls love the mud kitchen and that it looks great in your garden. It's wonderful to know that our wooden toys are bringing so much joy and encouraging creative outdoor play.
Thank you for sharing your experience with us. We wish your family many happy hours of fun with the mud kitchen!
Kind regards,
Team Petit Amélie
Verified
Great dolls house and great customer service
I bought the dolls house champagne and two sets of dolls families. The order arrived very quickly after a few days. When I had a small issue, the customer service was very responsive and supportive, and sorted out what I needed, therefore, Would highly recommend Petit Amelie. I can’t wait for my daughter to see her birthday present - I’m sure she will love it.
Verified
Good investment
The overall design supports my son and he spent hours playing in it after I’d put it together - he even sleeps in it! Putting it together was relatively easy for a flat pack (I’ve had worse) and there weren’t any pieces missing. All told, given how my son is loving his bed, I would recommend this product.
Verified
Disappointed
Beautiful rug, nice and thick. The amount of bits coming out of the rug on a daily basis is ridiculous
Vacuumed the rug today to hopefully get out the bits that are shedding and this is how much came out after two weeks of picking bits up off the floor multiple times per day
Reply from Petite Amélie UK
Thank you for your review. We are sorry to hear that you experienced excessive shedding from the rug. We are pleased that our customer service team was able to assist you and provide a suitable solution. Should you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you for your review.
It’s wonderful to receive such a positive response from you! We’re very happy to hear that you are satisfied with both our products and our service.
Thank you for your trust, and we wish you a lovely day!
Kind regards,
Team Petite Amélie
