Review summary
Customers consistently praise the fast and timely delivery of their orders, often noting that items arrived earlier than expected. The quality, sturdiness, and durability of the products receive high marks, and many reviewers appreciate the secure and protective packaging. Products are generally considered easy to assemble, and several customers highlight good value for the price. Customer service is frequently described as quick and helpful by many shoppers. Some customers, however, report imperfections or quality control issues with certain products. There are occasional complaints about slow or unresponsive customer support, particularly when handling returns or problems. A few customers encounter confusing assembly instructions or missing labeling, which complicates the setup process. While most find the packaging secure, some mention receiving damaged or opened packages. Additionally, a minority of reviewers express concerns about high prices or request more discounts.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsPetite Amélie UK
(38)
(11)
(6)
(21)
(166)
Verified
The pram is super cute but goodness me the amount of bright orange glue that has been left after the hood and body were factory assembled is frankly terrible! I have gifted this pram as a first birthday gift and was there for the assembly. I'm very embarrassed by how poor the quality control is. The pram looks cheap but isn't! You need better standards when passing final inspection.
The pram was ordered with a set of bedding and this came separately in a grubby bag which I had to wipe before wrapping.
I think for the prices you charge you could ensure products are presented in a clean condition.
Verified
Great dolls house and great customer service
I bought the dolls house champagne and two sets of dolls families. The order arrived very quickly after a few days. When I had a small issue, the customer service was very responsive and supportive, and sorted out what I needed, therefore, Would highly recommend Petit Amelie. I can’t wait for my daughter to see her birthday present - I’m sure she will love it.
Verified
Good investment
The overall design supports my son and he spent hours playing in it after I’d put it together - he even sleeps in it! Putting it together was relatively easy for a flat pack (I’ve had worse) and there weren’t any pieces missing. All told, given how my son is loving his bed, I would recommend this product.
Verified
The castle I bought first my granddaughter is amazing. She loves it
Verified
Great that it’s cotton. Love the look of it. High quality and robust made. Very attractive. Great size. Organic cotton would be even better from a health perspective. Would prefer a more pure baby/dusky pink. Instructions are extremely difficult to follow and the tie instructions don’t make any sense - need a QR code that you can click and shows a video of tie instructions. There are some design flaws that need improvement. The end of the poles that sit on the floor need pockets in the ground sheet to sit in which would pull the ground sheet out flat evenly and the ties need an obvious way of tying around the poles (like some eye holes). The sides of the teepee sag in, so need ties or poppers half way along the bottom edge of the teepee to attach to the ground Mat, to keep the side taut, so they don’t sag in.
Verified
The product is excellent but delivery was poor
Reply from Petite Amélie UK
Thank you for your review.
We’re glad to hear that you’re happy with the product, but sorry that the delivery did not meet your expectations. We will look into this further to improve our service.
If you have any additional details about the delivery issue, our customer service team is ready to help.
Kind regards,
Team Petite Amélie
Verified
Verified
Love quality and fast delivery.
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Really lovely thanks so much. wonderful quality.
Reply from Petite Amélie UK
Thank you very much for your five‑star review, we truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Very happy
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
Reply from Petite Amélie UK
Thank you very much for your five-star review! We truly appreciate it.
Kind regards,
Team Petite Amélie
Verified
I’m really pleased with this bed. The quality is excellent and it feels strong and sturdy once assembled. There’s no creaking or movement, and it looks even better in person. It’s a great addition to the room and I would happily recommend it.
Verified
Lovely quality and design. Granddaughter loves the dolls and tea set .
I was a bit disappointed that the dollhouse did not come assembled as this was not clear in the details but I am sure it will be lovely too. Lots of pieces!
Verified
Fast shipping. However, the package came opened on the top.Everything inside was good so no issue there. I guess the shipping company or how the goods are stored may need to be reviewed. Love the design. So pretty!
5 star for the team!
Verified
Brilliant & recommended.
Easy to order, very quick delivery. Very impressed and would definitely recommend.
Well packaged, easy to put together but we just used the diagram as a lot we found to be self explanatory.
We made it into a tricycle. Looks really nice, steerable handlebars and well made.
Would recommend from start to finish.