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ao.com: 4,246 reviews

 
2

Excellent

4.90/5.00

Rating categories
Delivery (4,232)
4.92
4.92
Goods (4,220)
4.90
4.90
Customer service (4,216)
4.88
4.88
Overall rating
4.90
4.90
The score is calculated based on the reviews collected in the last 12 months. Since registration, a total of 4,829 reviews have been collected.

Customer reviews

4,246 Customer reviews

All  
Excellent service from start to finsh. So easy. Ordered my washing machine and it was delivered on time, the next day. They even took my old machine away. It was great to be contacted by text about the approximate delivery time too. To top it all the price was reasonable too, cheaper than other providers. Very happy customer. No hestation in using ao.com in the future.
28/05/2015
2
Excellent
Even though I haven't had the machine long I can honestly say it's very good, had loads of different makes before but this ticks all the boxes, the delivery guys were brilliant and helpful and let me know on numerous occasions what time they would be delivering.
28/05/2015
2
Excellent
Keen prices, delivered at the promised day and time by a polite and helpful crew. What more could you ask for?
28/05/2015
2
Excellent
we cannot fault anything Always use AO .com in the past and very much in the future when we require any electrical goods
28/05/2015
2
Excellent
Everything was excellent. 4 times used AO & 4 times excellent.
28/05/2015
2
Excellent
Excellent service, ordered on a sunday evening, delivered by 8.15am on a bank holiday Monday
28/05/2015
2
Excellent
The two delivery men Derek & James were excellent with the appliances that I ordered they both showed care and attention when bringing the appliances into my house still haven't checked all the items yet as we are having work done but everything was well packaged up. Will let you know more once they are all plugged in.
28/05/2015
2
Excellent
AO.COM was one of the best prices on the internet, had the item I wanted in stock & offered next day delivery. Delivery was trackable & on time. What more can you ask for?
28/05/2015
2
Excellent
The service I got from the complete cooker buying experience was absolutely great and I totally recommend buying any thing over the phone or online from this seller. Polite installers and they make sure you can operate your purchase before they go. In future I will use this company again and again and if your not sure Give them a go you will be highly delighted you have. Well Done AO
28/05/2015
2
Excellent
Excellent - As always
28/05/2015
2
Excellent
Excellent service, new fridge freezer delivered within 24 hours of ordering. Product very good value for money.
28/05/2015
2
Excellent
Said they'd be delivered next day and they were. Said they'd give me a time slot and they did. Said they'd phone when 30 mins away and they did. Excellent service. Never used them before buy would highly recommend them to anyone
28/05/2015
2
Excellent
very pleased with my product
28/05/2015
2
Excellent
next day delivery and a great price on the washing machine, top marks guys.
27/05/2015
2
Excellent
So quick with delivery cannot fault it
27/05/2015
2
Excellent
Fantastic experience, one I would recommend to family and friends.
27/05/2015
2
Excellent
Simple to order, delivered on a bank holiday. What's more to say...
27/05/2015
2
Excellent
First class customer care from beginning to end and pristine condition of delivered items make me a highly satisfied customer. I highly recommend ao.com.
27/05/2015
2
Excellent
Very prompt and efficient service. Delivery drivers who were both helpful and polite and also phoned to tell us they were on the way and what time to expect them. Lots of Companies promise this but do not do it.
Good customer service. I would certainly use them again.
27/05/2015
2
Excellent
I searched the Internet and AO.COM offered the most competitive price. I ordered on a bank holiday weekend Sunday afternoon and the product was delivered, at no extra cost, the Bank Holiday Monday morning. The product was just as Bosch would have liked it to have been provided. I'm very pleased with the complete package and would recommend AO to anyone.
27/05/2015
2
Excellent
Fantastic Sevice,Arrived on time and Oven fitted perfect.would definitely use AO.co again
27/05/2015
2
Excellent
New washing machine delivered on a Bank Holiday Monday Very impressed. Great overall experience from ordering to delivery and installation. Website is very informative and easy to use. Good communication from follow up phone call day after placing the order to texts on the day from delivery driver. Good choice of delivery options which most attracted me as I work shifts. Would recommend.
27/05/2015
2
Excellent
We were very satisfied with all aspects of our purchase even down to the delivery. We were sent a text mess giving us a slot for delivery and it was delivered on time and not having to wait in all day. The dellivery driver was pleseant and cheerfull. Will recommend ao to friends.
27/05/2015
2
Excellent
I have shopped before, and once again, great service, will always look first at ao.com, thank you.
27/05/2015
2
Excellent
This was the first time I have used ao, one of the best online shopping experiences I've had, excellent follow up customer service, the item was delivered the next day and on time, pleasant and friendly staff, will definitely use again,
27/05/2015
2
Excellent
Delivered on time, at the time stated. Very helpful and polite delivery men. Could not fault the service.
27/05/2015
2
Excellent
Ordered tumble dryer at 4.30 p.m. delivered next day at 7.30 a.m. which was a bank holiday.
27/05/2015
2
Excellent
Delivery on time and guys really polite and helpfull will recommend your service anytime
27/05/2015
2
Excellent
great service and delivery. cannot fault anything.
27/05/2015
2
Excellent
From start to finish the whole process was excellent and I wont hesitate in ordering more items in the future.
27/05/2015
2
Excellent
Ordered the dryer on sunday before bank holiday monday delivered on bank holiday monday 16hrs after being ordered brilliant service
27/05/2015
2
Excellent
First time I have used this website, pity I was not aware of it before, I saw the advert. went for it and was glad I did. Customer service - bril, Delivery team 10 out of 10.. No more Curry's for me
27/05/2015
2
Excellent
Very competitive on price but the overall winner for choosing AO.com was due to speed of delivery, ordered lunchtime on Saturday of a bank holiday weekend and still delivered next day within time frame given by 2 very polite delivery men.

Price, service and speed Priceless
27/05/2015
2
Excellent
Ordered new freezer on Sunday May 24th at 1.35pm. Freezer delivered at 7.35am the next day even though it was Bank Holiday Monday. What brilliant service I have no hesitation in recommending AO to all my friends and family. Delivery team, Crew LDS49 Phil Jones very polite and helpful also. Well done AO
27/05/2015
2
Excellent
Everything went fine from order to delivery. The whole process was simple and easy to use from the ao.com website through to tracking. The delivery men were cheerful, very helpful and efficient. The Beko oven was as described and excellent value. Good experience and I will not hesitate to use them again.
27/05/2015
2
Excellent
Excellent price and delivery, will definitely use again and totally recommend
27/05/2015
2
Excellent
Excellent servies first time I've ordered from A O .com but won't be last so pleased with every thing. Yours Sincerely pleased customer.
27/05/2015
2
Excellent
Thanks, everthing was very fine
27/05/2015
2
Excellent
All round good service and delivery will use again.
27/05/2015
2
Excellent
Easy way to order and great fast next day delivery. Really impressed
27/05/2015
2
Excellent

About ao.com