mowers-online.co.uk
Reviews:

15,067 total reviews   349 reviews in the last 12 months

4.63

Excellent

15,067 total reviews
349 reviews in the last 12 months

5
81 %
4
10 %
3
3 %
2
3 %
1
3 %

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Review summary

Customers frequently praised the speed of delivery, the helpful and responsive customer service, and the support team’s efforts in resolving complex issues. Many found the website easy to use and the ordering process straightforward. The wide range of parts and products available was also appreciated for its comprehensiveness, and pricing was generally viewed as competitive or excellent value. A number of customers highlighted clear communication regarding their orders, and most expressed satisfaction with product quality and fit. However, some customers experienced significant delays or unclear delivery timelines, and a notable minority reported difficulty reaching customer service staff or getting satisfactory resolutions. A few customers desired an even broader product selection, and some encountered minor difficulties or missing information on the website. There were also frustrations expressed over lack of updates or slow responses about order status. Additionally, several customers noted issues with faulty or missing parts upon delivery.

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Reviewsmowers-online.co.uk

(12)
(9)
(9)
(36)
(283)
Community member 
1 Reviews
 Verified

Excellent Customer Service

I purchased a motorised cart for my father and phoned to enquire when it would be delivered, as I needed it delivered when other family members were with him to help him get it set up. The lady I spoke to was very helpful and ensured it was delivered on time.
Community member 
1 Reviews
 Verified
Very helpful staff, I don't think I have ever tried to find/order an item they did not have
Community member 
1 Reviews
 Verified
Emma was most helpful and efficient in helping me find the correct parts for my Mitox polesaw.
Community member 
2 Reviews
 Verified
Great service. Needed a part for an Aldi Gardenline mower and mowers-online came good.
Community member 
1 Reviews
 Verified

Great overall service

Easy to use website. Product reasonable price. Great quick delivery. Good service. Thanks
Community member 
1 Reviews
 Verified
Good customer service and availability of mower blade and a genuine part too. Happy to recommend.
Community member 
1 Reviews
 Verified
Great help on phone. You have parts for older kit when others don't- always my first place to try.
Community member 
1 Reviews
 Verified
Very quick and efficient service, will be my first port of call in the future
Community member 
1 Reviews
 Verified

Just the item I needed

Easy to find the right components. Quick delivery and prompt service.
Community member 
1 Reviews
 Verified

A great website.

A comprehensive website, with a good range of products and a helpful range of prices. Easy ordering and prompt delivery. Altogether a great service.
Community member 
1 Reviews
 Verified
Problem resolved. Disappointed when one of the parts ordered did not match. However, Emma did a great job tracking down the correct part which has now been received. Would 100% recommend
Community member 
1 Reviews
 Verified

Good experience

Cheapest price and fast delivery. Website was very easy to use..
Community member 
1 Reviews
 Verified
Excellent service Web site was easy to use and delivered was without any issues, highly recommended
Community member 
1 Reviews
 Verified

Good customer service

Your website did not list my particular Weibang mower/blade. Rang, very helpful, confirmed my guess was correct. Blade arrived as promised, compared with old one - identical. Many thanks.
Community member 
1 Reviews
 Verified
Delivered in good order Good as described Very very helpful customer care
Community member 
1 Reviews
 Verified

Mountfield H164

Order placed and dispatched very quickly, only let down by fedex who took over a week and 3 phone calls to deliver. Not used yet, excellent price inc free p&p
Community member 
1 Reviews
 Verified
Helped find the right spare part from the loads of options.
Community member 
1 Reviews
 Verified
Emma in Customer Services went out of her way to be helpful.
Community member 
1 Reviews
 Verified

A good and helpful service.

We had a lot of help from Aly as to the right bracket to purchase. We fitted the replacement bracket which was very fiddly to attach to the mower. The worst part was having to push on the Starlux end cap onto the deflector pin without damaging the dome.
Community member 
1 Reviews
 Verified
Great service, very quick delivery, great price

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