Customers appreciate the quick delivery speed, competitive pricing, and good value for money. Many highlight the helpfulness of staff in resolving issues and finding the right parts, as well as the effective problem solving provided when challenges arise. The website is generally considered easy to navigate, and the ordering process is described as straightforward. Informative and timely communication also receives positive mentions from some customers.
However, some customers express frustration over delivery delays and unclear shipping timelines. There are concerns about inconsistent or unclear communication, with a few customers noting lack of responses. Issues with product availability and inaccurate stock information have occasionally led to order delays or cancellations. Additionally, while problem solving is seen as effective by many, a few report unsatisfactory outcomes or ongoing frustrations.
This text was automatically created by an AI system from user reviews.
Easy to use website. Product reasonable price. Great quick delivery. Good service. Thanks
Community member
1 Reviews
Verified
Good customer service and availability of mower blade and a genuine part too. Happy to recommend.
Community member
1 Reviews
Verified
Very quick and efficient service, will be my first port of call in the future
Community member
1 Reviews
Verified
A great website.
A comprehensive website, with a good range of products and a helpful range of prices. Easy ordering and prompt delivery. Altogether a great service.
Community member
1 Reviews
Verified
Great help on phone.
You have parts for older kit when others don't- always my first place to try.
Community member
1 Reviews
Verified
Just the item I needed
Easy to find the right components. Quick delivery and prompt service.
Community member
1 Reviews
Verified
Good experience
Cheapest price and fast delivery. Website was very easy to use..
Community member
1 Reviews
Verified
Excellent service Web site was easy to use and delivered was without any issues, highly recommended
Community member
1 Reviews
Verified
Good customer service
Your website did not list my particular Weibang mower/blade. Rang, very helpful, confirmed my guess was correct. Blade arrived as promised, compared with old one - identical. Many thanks.
Community member
1 Reviews
Verified
Delivered in good order
Good as described
Very very helpful customer care
Community member
1 Reviews
Verified
Check online stock is on site
Hayter mower listed as 8 in stock online, was not despatched within the timeframe detailed on the web-site. Although their telephone helpline was responsive when contacted it seems that none of the 8 mowers were in stock at all!! They were waiting for their supplier to deliver to them - and then to me….. (2weeks delay). Best perhaps to check if necessary when ordering that they do actually hold the item ‘in-stock’!
Community member
1 Reviews
Verified
Mountfield H164
Order placed and dispatched very quickly, only let down by fedex who took over a week and 3 phone calls to deliver.
Not used yet, excellent price inc free p&p
Community member
1 Reviews
Verified
Helped find the right spare part from the loads of options.
Community member
1 Reviews
Verified
Emma in Customer Services went out of her way to be helpful.
Community member
1 Reviews
Verified
Great service, very quick delivery, great price
Community member
2 Reviews
Verified
Parts delivered promply at competitive prices.
Community member
1 Reviews
Verified
Quick delivery.
Always easy to deal with and competitive prices.
Community member
1 Reviews
Verified
Excellent choices, quick delivery.
Community member
1 Reviews
Verified
Good service, good price, very fast delivery
Community member
1 Reviews
Verified
service is great at a good price, you could not do better
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