mowers-online.co.uk

Reviews:

Online ordering was very easy, ordered on Saturday and delivered the following Wednesday, I was kept informed at all times and the tracking of the delivery was accurate. The mower was well priced and was very good quality, the assembly was strait forward and only took a few minutes..

We ordered an echo chainsaw, waited about a week and didn't hear anything about it being dispatched. So we contacted them and found out that the chainsaw we ordered had been put into stock wrong and the item they had was ex display and wouldn't come with a box, They offered us a discount on the unit and we accepted. Upon delivery the chainsaw came without a manual without the standard multi tool and without the oil (they send out oil free with every item that requires it) We emailed they again and they sent out the oil and the multi tool (the wrong multi tool for the machine) no big issues I've got other Upon first using the saw we found it difficult to start and that it wouldn't runn properly and would cut out frequently. Again not an issues for ourselves as we were able to rectify this ourselves. However I've never had a "new" two stroke have these issues and expect a fully running and operational item. So rather disappointed as a general and won't be returning anytime soon

I bought this to replace a mower i also bought from mowers online 5 years ago. That mower still works but i wanted a self propelled one as i mow lots of lawns now. It works well. The only issue i have is that the instructions show plastic levers to collapse down the handle but instead there are bolts making it less easy to transport in a truck. No briggs and stratton engine this time but i believe the current engine is a Honda from what i can tell online which is almost as good.

Excellent mower made in Germany which is a replacement for a similar model that I have had for 15 years. Well engineered machine and easy to operate and maintain. It would be helpful if there was an instruction manual in English

A helpful company. I bought a sit on lawnmower a year ago and recently managed to damage the cutting blade. I didn’t know what part to buy so spoke to them and sent details over as they asked. They sent me a link to the correct part very quickly. I have now fitted it. I would recommend this company.

I had two critical but tiny parts from a pruning chain saw fail. I needed to identify the exact part and then to order. Mowers on-line were brilliant. They helped me find the part and then delivered within a few days. We fitted them and we were up and running again within a few days.

Was apprehensive given bad reviews on Trust Pilot, and it didn't help when I emailed I wasn't really helped with a definite delivery date. Sufficed to say I got the goods in good time in the end. Would have been 5 if they communicated a little better

I found this company extremely helpful, friendly and great to do business with. The products arrived very quickly and were the correct parts without question. Thank you 👍

Easy to order and arrived when stated A bit time consuming to put together but once assembled a very good little mower for the price. Cuts grass fine and leaves stripes.

Ordered a Webb cordless mower. This didn’t work and needed to returned. A replacement was sent out but this too didn’t work and was returned and order cancelled. That said always received prompt assistance in attempting to identify problem and in arranging to have collection scheduled for the return of the mowers.

A very helpful member of the team took the time and trouble to alter the date of delivery when we had to be away on the original delivery date. Excellent service.

The multi tool arrived later then expected, on inspection the hedge cutter was vibrating excessively, had to return the complete unit, the hedge trimmer was faulty, you replaced the faulty part, but when the multi tool was the return there was travel damaged noticeable on the engine cowling and also damaged was the plastic safety guard for the hedge trimmer plus the metal shield for the strimmer was bent and damaged also the locking bolt for the shaft was bent. Replaced the bolt myself and you replaced the other parts. Overall a bad experience

Communication and delivery was slow. I had to chase down my order after 8 working days considering the delivery is 1-4 working days. I was very close to cancelling the order and demanding a refund. Communication would be good. Very happy with the product.

There was an issue with Royal Mail and the communication with Emma in customer service was excellent. Thanks Emma!

Absolutely brilliant customer service, i had a problem with the delivery people and this company sorted it out in minutes.

I purchased a motorised cart for my father and phoned to enquire when it would be delivered, as I needed it delivered when other family members were with him to help him get it set up. The lady I spoke to was very helpful and ensured it was delivered on time.

Very helpful staff, I don't think I have ever tried to find/order an item they did not have

Emma was most helpful and efficient in helping me find the correct parts for my Mitox polesaw.

Problem resolved. Disappointed when one of the parts ordered did not match. However, Emma did a great job tracking down the correct part which has now been received. Would 100% recommend

Great service. Needed a part for an Aldi Gardenline mower and mowers-online came good.