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Top positive review
23 Jul 2023
Verified review
Very pleased with mower, ease of purchasing and speedy delivery by DPD.
This mower was not the cheapest option but I read various reviews from different places and it came out on top. I hope it will prove as reliable as my last small electric mower (Flymo but the same model was no longer available anywhere. Time will tell. That is the problem with reviews isn't it? Performance of things like this and longevity can only be reviewed after say a year and NOT at the point of purchase!!!
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
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Reviews for mowers-online.co.uk
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2 days ago
Verified review
Very good experience. Just one comment - the main item arrived without the additionally ordered item. I thought the 2nd item had been missed. It arrived 3 days later just as I was about to complain. A note to say items may be delivered separately would be good idea.
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5 days ago
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Happy and helpful on the phone, and the well packed mower arrived on the promised date.
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4 days ago
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Easy to order online and delivery was swift.
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3 days ago
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Excellent service and good quality products
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4 days ago
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Fantastic Service
Fantastic service from start to finish
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4 days ago
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Good service, delivery excellent
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2 days ago
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Excellent prompt service
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2 days ago
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3 Nov 2023
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Didn't reply to my after sales emails.
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4 Oct 2023
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Easy to order on line but obviously issues with their chosen delivery company. Poor communication from the delivery company and let down on 2 occasions.
Not sure if Mower has had a pre delivery inspection as no sheet enclosed so unsure if the mower is OK to use. Tried calling(waste of time) and emailing(still waiting for a response.)
Overall great price but poor after that.
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6 Oct 2023
Verified review
My experience was excellent.
I ordered my Hayter 48 Electric mower one Friday afternoon. It was delivered in excellent packaging the following Tuesday. In the meantime I was kept informed of my orders progress.
I would buy again from mowers-online.co.uk and am pleased to say that Hayter have maintained their excellent build quality with this new mower.
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5 Oct 2023
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At first I was really up with the company as I had the wrong part sent to me and I couldn't get hold of anyone. But finally I did and they apologised to me and sent the correct part by next day delivery. You are only as good as you rectify a problem, in this case they succeeded so thankyou
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10 Oct 2023
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Speedy delivery however part delivered not correct even with images of model/serial number sent. Correct part sent out quickly however still awaiting refund for first part ordered. Would still use confidently.
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8 Oct 2023
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One to avoid
Emma was very helpful. The underlying experience - chasing my £1,700 order after 10 days to be told it is not available until next year - then difficulties obtaining a refund. Will steer clear in future.
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12 Oct 2023
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Good website, great price, friendly and helpful service and delivered on time. Also nice to know that they are there for advice and if anything goes wrong...they know what they are talking about.
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2 Oct 2023
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Some good some bad
The ignition pack was delivered in very good time, however the recoil wasn’t and I had to contact them to find out why!! Turns out it hadn’t been sent!! Not so good
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4 Oct 2023
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Tracking details?
No tracking details sent
Had to phone up the shop myself.
Nice enough on the phone was left in the dark after purchasing.
Received the item a few days later.
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19 Oct 2023
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1st class service. Delivery was on time and very very quick. My telephone conversation with them was very helpful and polite. No problems whatsoever. Bob
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17 Oct 2023
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I returned an incorrect wheel and have sent emails about a replacement? I have not had a reply ? Please can you contact me with an update.
Regards Andy
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16 Oct 2023
Verified review
Great price and mower arrived a couple of days after the order was placed. Quick delivery with no delivery charge is always helpful.
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