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Top positive review
31 Jan 2024
Verified review
The initial order was lost / stolen in transit with Evri. Once VL understood the issue they promptly replaced and, as requested, used a more trustworthy and reliable courier. There was effectively no tracking info with Evri and this had contributed to the confusion for the first shipment. We've many issues with Evri in the past and they provided inaccurate tracking for the order they lost, I'd recommend VL to use another courier, VL's service was affected by a bad courier choice, but apart from this am very happy with VL.
Ordered items never arrived. We tried contacting suppliers but couldn't speak to anyone. Tried getting money/order cancelled but have not had anything yet?
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Reviews for ventilationland.co.uk
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27 May 2024
Verified review
Excellent product, good communication from the company. My item did come from overseas tho so it did take a week to arrive, I was unaware of this at the time so just allow more time to receive your items
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28 May 2024
Verified review
Quick advice via email and willing to split order postal due to backorder items delay so that install could begin.
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28 May 2024
Verified review
Good mit of kit, arrived quickly. All i stalled and working well
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3 days ago
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Great service
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2 May 2024
Verified review
Very quick delivery.
Unique items made my job easy.
Happy to recommend Ventilationland.
Many Thanks
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8 May 2024
Verified review
Easy to find suitable product and good competitive prices
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2 Apr 2024
Verified review
Happy with products and arrived quickly
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4 Mar 2024
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A Happy Roofing Contractor
The service was very good and I was kept informed at all times as to the delivery date. The product was well made and did the job very well. A happy roofer
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14 Mar 2024
Verified review
SO1063886
I like the product but information how to setup product not very clear.
220x90 ducting good quality and very good price
Thank you
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21 Feb 2024
Verified review
Good communication and delivery on time with updates
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2 Mar 2024
Verified review
Multi room fan
Good selection of fans at competitive prices
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31 Jan 2024
Verified review
Good service from VL sabotaged by awful Evri.
The initial order was lost / stolen in transit with Evri. Once VL understood the issue they promptly replaced and, as requested, used a more trustworthy and reliable courier. There was effectively no tracking info with Evri and this had contributed to the confusion for the first shipment. We've many issues with Evri in the past and they provided inaccurate tracking for the order they lost, I'd recommend VL to use another courier, VL's service was affected by a bad courier choice, but apart from this am very happy with VL.
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18 Sept 2023
Verified review
Great price. Once i placed the order i was surprised it was being shipped from the Netherlands - but it still it arrived really quickly tho.
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7 Feb 2024
Verified review
The initial help was fine but I had delivery issues with Evri and found the whole episode disappointing because there was no contact number who could deal with my complaints unless I was a trade customer instead of private and for that reason I have given only 4 stars
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28 Sept 2023
Verified review
Great selection of products, reasonable prices and great customer service - 5🌟
Great selection of products.
Great customer service, had a damaged item, emailed them and they sent a replacement out straight away.
Very happy with the products and price and great customer service as well.
Would definitely recommend Ventilation Land.
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11 Nov 2023
Verified review
Ordering was easy, and when we had a query they were prompt in replying.
Delivery time was slower than anticipated, so it could have been made clearer when ordering what the lead time would be.
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4 Oct 2023
Verified review
Purchase from Ventilation Land
A wide range of High quality products that are not available locally.
Delivery options available and tracked all the way fully covered from damage or loss.
Perfect!
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21 Jul 2023
Verified review
Staff very helpful in providing information on the product selection and keeping me advised via email during the long procurement period, in this case was 12 weeks.
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12 Feb 2024
Verified review
all fine apart from slow delivery
Please don't use Evri/Hermes for deliveries to the Scottish highlands - they are very slow.