ventilationland.co.ukReviews

: 86Good

3.50

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certified since: 25/11/2020
updated on: 07/07/2022
ventilationland.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 25/11/2020
updated on: 07/07/2022
ventilationland.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At ventilationland.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for ventilationland.co.uk

68 verified reviews in the last 12 months

86 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
Great price and service. I ordered replacement filters online, and these were delivered to my door within 4 working days. I also called the support centre, as my address had came out a little strange online; the person who helped me was friendly and helped fix the issue.
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the most relevant critical review


3 months ago
My order had my flat number on it, but they didn't put that on the shipment. How would I have known, as they don't send a shipment notification email with tracking info? I emailed VentilationLand twice over 2 days without a reply and then called. It took another day after my call for them to find the shipping info and send me the tracking link. They ship using Evri (previously Hermes), which has horrible customer service -- you cannot reach a person and all their emails come from "do not reply" accounts. I scheduled for an electrician to install this product what should have been 5 days after it arrived. Instead, the parcel is out there, somewhere... All because they failed to put the exact shipping address I put on my order onto the shipping label. These are the basics, folks.
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Reviews for ventilationland.co.uk

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(8)
 Verified review
14 days ago
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19 days ago
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 Verified review
2 months ago
Prompt delivery, have not installed the product yet to test.
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 Verified review
3 months ago
Service and quality excellent so far , 4 stars before web site won’t let you put a letter after number ie 20a , I put in prefix but still went to wrong address
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3 months ago
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3 months ago
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 Verified review
1 year ago
Be careful with the address if buying online; properties in the countryside do not have a house no. The online form would not function without one, so I put 1 followed by the house name. The item was sent addressed to1 followed by the town name. Luckily we have an unusual name and was recognised by the Hermes delivery driver.
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Answer by ventilationland.co.uk
1 year ago
Thank you for the feedback. I will discuss this internally and hopefully resolve this matter ASAP!
 Verified review
6 months ago
All good. would probably have given slightly more but just a standard order of items
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