Review summary
Customers consistently praise the fast and prompt delivery, high-quality packaging that effectively protects wine during transit, and a wide, unique selection of wines including hard-to-find bottles. The customer service is described as friendly, helpful, efficient, and responsive, and communication is highlighted as clear and timely, keeping customers well-informed about their orders. Many also appreciate the fair and competitive pricing, especially for rare or quality wines. The website and ordering process are noted as straightforward, quick, and user-friendly. Some customers report negative experiences with the third-party courier (notably DHL), mentioning occasional delivery delays, poor communication, and mishaps during delivery. These issues are usually attributed to the courier service rather than the shop itself.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsStrictly Wine
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Verified
We loved the wine and were very impressed with how quickly you delivered it. Tomorrow I will order some more.
Verified
Easy to order, competitively priced and with fast delivery (to Scotland) in less than 3 days which I’ve experienced with each of my orders to date
Verified
High quality wine at a very good price. Excellent prompt efficient delivery.
Verified
I've had no problems buying from Strictly Wine and order deliveries have been quick. I'd definitely recommend them
Verified
Great selection of wines at competitive price.Kept up to date with delivery etc.
Verified
First order was not delivered by DHL on time as they never reached address, even stating they tried to— which was factually incorrect 😡
However supplier tried to sort out issue and a wait delivery tomorrow.
Verified
Another fast and efficient delivery from a firm who I now trust as my go to for wine delivery. DHL were unfortunately a day late with the delivery lbeit that was still only 4 days from order and kept me updated.
Verified
The service from you delivery courier was not very good.
They said their driver couldn't 'access' the house, then the next day, that the local shop was 'closed' and that they would try again the following day, before saying that it was at the local shop after all.
Verified
Excellent communication throughout and rapid delivery time.
Verified
Easy to order online and always swiftly delivered.
Verified
Great service, very good wine descriptions
I’ve converted my family and friends to my favorite wine.
Verified
Delicious wine which my husband enjoyed in a tapas bar in Cardiff and sought it out, hence the purchase
Verified
Wine and service good, slight problem with delivery- otherwise five stars
Verified
Good experience
No problem with purchase. Website easy to use. Wine arrived on time, well packaged.
Verified
The service was seamless hassle free
Verified
Our ‘go to’ for wine delivery.
Great selection at a competitive price.
Customer service very good.
Verified
Great service
Great product, great service, sensibly delivered
Verified
5 Stars.
I don`t usually award 5 stars but considering the delivery problems well done.
Verified
I've not been keen to join wine clubs as I simply don't drink enough wine to justify the costs. However you can only seem to find the 'good stuff' by being in one. Strictly wine gave me the option to try some of the best wine on the planet without annoying subscriptions.
I'll definitely be recommending to my friends as they have tried the wines I now have access to and want in on the action.
If you haven't tried parliament of Owls then this is one of the only suppliers I could find in the UK. It's so worth it. You and your guests deserve the best.
Verified
The wine was excellent but delivery challenges (DHL)
The wine was excellent and the prices were competitive however the one thing that stopped me giving 5 stars was the delivery - which I know is more of a dhl issue. They delayed the delivery by a day without saying (hidden in the link and no email update) and then when they did deliver they just dumped the box in the hallway of a block of flats (central London) without even pressing the buzzer. Again the only issues here are DHL who are normally great but maybe check in with them on their delivery practices.
