automation24.co.ukReviews

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automation24.co.uk - Automation Technology

As an internet mail order business for automation technology products, Automation24 provides everything from the sensor to the control cabinet at the best price. In addition to position and process sensors, control systems, industrial controls and protection equipment as well as a variety of other products are available at Automation24. The range includes products from leading manufacturers such as ifm electronic, Siemens, Eaton (Moeller), microsonic and Phoenix Contact, as well as many own brand products.
Contact
Automation24 GmbH
Hinsbecker Löh 10
45257 Essen
Germany
Trade register
Amtsgericht Essen HRB 23102
Authorised representative
Stefan von der Bey, Katharina Messerschmidt, Thorsten Schulze

Reviews for automation24.co.uk

4.70/5.00
Excellent
How is the rating calculated?

54 reviews in the last 12 months

89 %
4 %
2 %
2 stars
0 %
6 %
221 total reviews

the most relevant positive review


8 months ago
Am besten die besten, It is one of the most reliable and honest companies to buy from. I am based in London, England, UK. When I ordered my Siemens S1200 starter kit, I used my VAT number and got the cheapest value across dozen of online retailers. Three working days and the package was delivered securely and the kit was wrapped in very profesiional way. Value for money 100% Parcel condition 100% Kit contents and condition 100% Customer satisfaction 100%
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the most relevant critical review


18 days ago
After purchasing your product I was met with £44 bill for postage. This should identified prior to purchase if you are aware
Answer by automation24.co.uk
17 days ago
We have reached out to the customer and addressed his comment regarding unexpected delivery cost. Due to Brexit, unfortunately there are currently additional fees that need to be paid to UPS, as our warehouse is located in the EU. Further information can be found on our website. We we are very sorry about the inconvience caused by this and are working on a better solution for our customers.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
8 months ago
Am besten die besten, It is one of the most reliable and honest companies to buy from. I am based in London, England, UK. When I ordered my Siemens S1200 starter kit, I used my VAT number and got the cheapest value across dozen of online retailers. Three working days and the package was delivered securely and the kit was wrapped in very profesiional way. Value for money 100% Parcel condition 100% Kit contents and condition 100% Customer satisfaction 100%
Read moreShow all positive reviews
18 days ago
After purchasing your product I was met with £44 bill for postage. This should identified prior to purchase if you are aware
Answer by automation24.co.uk
17 days ago
We have reached out to the customer and addressed his comment regarding unexpected delivery cost. Due to Brexit, unfortunately there are currently additional fees that need to be paid to UPS, as our warehouse is located in the EU. Further information can be found on our website. We we are very sorry about the inconvience caused by this and are working on a better solution for our customers.
Read moreShow all critical reviews

What other customers say about their experience with automation24.co.uk

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22 days ago
Fantastic service spoke to 2 different people on the phone for a different reason, both very helpful and explained the current situation for shipping to the UK. Will definitely deal with again.
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1 month ago
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18 days ago
After purchasing your product I was met with £44 bill for postage. This should identified prior to purchase if you are aware
 helpful 
 Verified review|
Answer by automation24.co.uk
17 days ago
We have reached out to the customer and addressed his comment regarding unexpected delivery cost. Due to Brexit, unfortunately there are currently additional fees that need to be paid to UPS, as our warehouse is located in the EU. Further information can be found on our website. We we are very sorry about the inconvience caused by this and are working on a better solution for our customers.
 helpful 
14 days ago
Have not received update on when to expect delivery
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Answer by automation24.co.uk
11 days ago
We have reached out to the customer and addressed his comment regarding delivery. The shipment has been sent out in the meantime.
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2 months ago
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1 month ago
Not received goods
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Answer by automation24.co.uk
1 month ago
We have reached out to the customer and addressed his comment regarding delivery. He has received his goods shortly after writing this review. Due to COVID-19 and Brexit, unfortunately there have been some delays with UPS deliveries. We we are very sorry about the inconvience caused by this.
 helpful 
3 months ago
I have had multiple orders from Automation24. Always good prices, good service & no problems with deliveries.
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3 months ago
Five Star service from a well trusted seller. Many Thanks.
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3 months ago
Speedy delivery
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3 months ago
Great service
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3 months ago
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4 months ago
2 day delivery. Good work
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8 months ago
Am besten die besten, It is one of the most reliable and honest companies to buy from. I am based in London, England, UK. When I ordered my Siemens S1200 starter kit, I used my VAT number and got the cheapest value across dozen of online retailers. Three working days and the package was delivered securely and the kit was wrapped in very profesiional way. Value for money 100% Parcel condition 100% Kit contents and condition 100% Customer satisfaction 100%
 helpful 
 Verified review|
1 year ago
Conflicting delivery info from UPS - wasted time staying at home when no delivery made. Transformer packaging imperfect - spent some time removing foamed plastic from it and repainting.
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7 months ago
Arrived promptly and works as expected. Reasonable price. Used to automatically switch between hook up and inverter supply on my motorhome.
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11 months ago
This is the first time I have used the site, the shopping experience was easy and smooth. I could not give 5 stars based on one sale.
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1 year ago
Fast and ship overseas without issue, love using this company as so much choice at good value with easy to use website. Thanks Steve
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5 months ago
Very helpful, good comms and quick delivery. Very pleased with purchase. They know what there selling!
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5 months ago
Superb service. Very easy to order, simple quick delivery, well packed. Great prices. Many Thanks.
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6 months ago
The team is providing a seamless process, thanks for the fast delivery and the quality delivered.
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