ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
5 Reviews

Excellent equipment....

The quality of your equipment is excellent. However, your pricing is steep with no concessions for pensioners. This is a mistake.
Community member 
2 Reviews
Link accessories to the main mask rather than struggling to find them in an unrelated section
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
3 Reviews
Community member 
2 Reviews
Good quality
Community member 
5 Reviews
Clarity of products and immediate delivery
Community member 
3 Reviews

Reliable and high quality healthcare products

I am a long-standing customer of Resmed, dating back to when I was first diagnosed with sleep apnea. I've updated my equipment several times, and have always been impressed with their products. I also know I can find accessories and spare parts when I need them. So, thank you Resmed. No improvement necessary. Keep up the good work.
Answer by ResMed UK
Thank you for your kind words and long-standing support! We're truly grateful to hear that our products and service have continued to meet your needs over the years. We appreciate your trust and encouragement. ResMed Team
Community member 
1 Reviews
Community member 
4 Reviews
Community member 
3 Reviews

Excellent to deal with

Always receive my orders and the My air app works well for me.
Community member 
1 Reviews

Good useful apparatus.

I purchased this device for holidays when weight is a concern. It is ideal for this purpose and also as a backup. It is compact and small enough to fit into your carry-on bag for flights. It is slightly more noisy than my existing apparatus but not excessively so. In total a very useful bit of kit.
Community member 
1 Reviews
Very dast delivery, thank you.
Community member 
2 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
3 Reviews

Best mask

Your product F40 is the best mask I’ve tried and I’ve tried quite a few! The ordering was easy and delivery came a few days later
Answer by ResMed UK
Thanks so much for your lovely feedback — we’re really glad to hear the F40 has been your best fit so far, and that ordering and delivery were nice and easy. Resmed team