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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
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5 Nov 2023
Verified review
Great all round Company to deal with
Delivery, packaging and communications all excellent. Very competitive price wise. This is the first time I have ordered with this Company and will have no hesitation to do so in the futire
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8 Aug 2023
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Helpful
Always a pleasure dealing with Resmed, they have a website with tons of information, there shop is easy to navigate and once you order your kept up to date with delivery information.
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16 May 2023
Verified review
Excellent Service
My partners CPAP broke so he couldn't sleep. We ordered a replacement which arrived the next day. Thanks to Audrey, customer support for helping to speed up delivery. Thank you!
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7 Aug 2023
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Great website!
Fast and good discount when you bulk buy. The website is uncomplicated to use and products are easy to find, gives you confidence for future purchases. Well done!
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15 Oct 2023
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Make them a bit cheaper as I cannot use the silicon ones have to buy the foams ones and only on pension and find them a bit expensive but love the foam ones
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9 Aug 2023
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When I spoke to them on the phone they were very helpful and although the timescale for needing the item was tight it arrived in the post in good time.
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13 May 2023
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I’ve been using Cpap for several years. I find Resmed products available should I need anything I can get them and at a very competitive price
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6 Sept 2023
Verified review
ResMed filters were delivered within a few days - does ResMed offer an ozone-based cleaning apparatus for mask, tube and machine?
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28 May 2023
Verified review
Whilst the service is great the humidifier tanks always strat leaking after about 18 months as the plastic used starts to crack.
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16 May 2023
Verified review
Excellent service as usual
I placed an order for some more Humidx filters for my face mask. The ordering process was very easy and delivery was very quick.
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27 Feb 2024
Verified review
Good all round company
I got my size wrong, but returns are easy. The products are really good quality.
Customer services ver polite and helpful.
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27 Feb 2024
Verified review
The heated tube worked exactly as described.
Purchasing was easy and the goods arrived by post as promised. Thanks.
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22 May 2023
Verified review
Easy to navigate the website and order what I needed. Goods were despatched quickly and arrived safely. Thank you.
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7 Jul 2023
Verified review
Very quick delivery of my new mask as I required a spare one to take on holiday.
Will definitely use them again.
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