ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
2 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
2 Reviews

Very good wipes

The wipes are very good at cleaning my equipment.
Community member 
1 Reviews
Community member 
1 Reviews
Great service and quality products
Community member 
4 Reviews
Great customer service and quality merchandise
Community member 
3 Reviews
Community member 
1 Reviews
It has been a life saver. I get a full night's sleep (and my wife does as well) But! you need to look at the life of the headband.
Answer by ResMed UK
We’re really glad to hear how much the therapy has helped you and your wife! Thanks for pointing out the issue with the headband longevity. We’ll make sure your feedback gets passed along. Resmed team

Turnaround from ordered to delivery was good.

The product ordered was 3 days in arriving. It was well packaged and secure.. The only downside is the price for various plastic and a bit of velcro.
Community member 
3 Reviews
Always service you can rely on and trust.
Community member 
2 Reviews
The ResMed device is fantastic especially for travel. A special mention for ResMed’s product dispatch and customer service. Both are excellent.
Answer by ResMed UK
We’re delighted to hear you’re enjoying your ResMed device, especially for travel. Thank you for your kind words ! Resmed team
Community member 
1 Reviews
I ordered a new elbow that connects the mask to the tube of my CPAP machine and it came very quickly and in perfect wrapping. Thanks Viv
Community member 
1 Reviews
Excellent product, quick delivery
There is no way to improve resmed. I have used them for may years and I have had no issues with them.
Answer by ResMed UK
Thank you for your kind words and for your long-standing trust in ResMed. We really appreciate you taking the time to share your experience, and we’re glad we’ve been able to support you reliably over the years. Resmed Team
Community member 
4 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Link accessories to the main mask rather than struggling to find them in an unrelated section
Community member 
1 Reviews