ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
Excellent customer service and items ordered arrived the following day. Cannot be faulted.
Community member 
2 Reviews
Box arrived and was ripped open down one side . Royal Mail really battered the box a couple of masks packs were burst . Sorry no photos .
Community member 
1 Reviews
Community member 
7 Reviews
Always good quality and speedy delivery
Community member 
2 Reviews
Community member 
1 Reviews
Poor value for money and inadequate customer service. I have owned an Air Mini for several years and use a F20 full face mask. I have always found the Air Mini to be noisier than my larger CPAP device but regarded that as the trade off for it being travel friendly. I needed to replace my mask not least because the elbow vent had cracked. I was looking forward to experiencing the QuietAir elbow vent included in the £155 package. When the mask arrived I was annoyed to discover that the elbow vent was incompatible with the Air Mini. There is no mention of this on the website. I enquired via online message whether there was any adaptor available but this went unanswered. I telephoned . The operator, whilst polite, merely confirmed the elbow vent was incompatible with the Air Mini and that I would need to purchase a vent that was. Why supply a vent that cannot be used when as far as I can see all information on the website suggests the F20 is fully compatible with the Air Mini? Apart from being a complete waste of plastic, it is in my opinion a misleading sales pitch forcing me into purchasing yet another product. Why is it necessary to have two different designs?
Always prompt and excellent service. The goods are always very well packaged and transported.
Community member 
1 Reviews
Quality materials but could be cheaper. We are in this for life and it gets expensive!
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Quick service, good price thanks to Black Friday. Service level excellent as has always been the case
Community member 
2 Reviews
Always good quality, excellent advice and knowledge. purchases are well packaged and good timescale
Community member 
3 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews

Important to mme

Very fast delivery. Product works for me, at home and when I travel.
Community member 
1 Reviews
Support and help from Sarah in your customer service team in setting up my new new Autoset 11
SF
Simon F.
1 Reviews
prices are outrageously expensive, sums up health care options in the uk
Community member 
1 Reviews

Excellent cpap mask very comfortable with the foam

Excellent product, Fast delivery