shop.resmed.com/GB/en/Reviews:
364 reviews in the last 12 months992 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
CM
Catherine M.
Glasgow
5 Apr 2024
Verified review
Easy
From the comfort of my own home I could choose the part I wanted. I would have preferred someone to reassure me that I was buying the right part in person but we are where we are. 6 days later the part arrived in a discrete box and properly packaged.
I had ordered the compatible Climate Line. It is excellent and I wish I had done it ages ago, but I was anxious I would order the wrong part.
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1 day ago
Verified review
Good quality
Great products but a bit expensive, taking advantage a little bit of people with sleep issues.
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6 Apr 2024
Verified review
Can be trusted !!
Item’s as described and well packaged - I dropped one star for the delivery period of one week
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22 Mar 2024
Verified review
Have made several purchases over the years with no problem.
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10 days ago
Verified review
It's built quality is good and done the job properply
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31 Mar 2024
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Service was good but there prices tend to be high.
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8 days ago
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10 days ago
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6 Apr 2024
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NM
Neil M.
Bridgwater
5 Apr 2024
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4 Apr 2024
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2 Apr 2024
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21 Feb 2024
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The delivery and product are satisfactory. However, this is only about tracking. It would be preferable to have tracking information available immediately following the purchase. I received tracking information after the item arrived near my mail centre.
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28 Feb 2024
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27 Feb 2024
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2 Feb 2024
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13 Jan 2024
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Their products are First Class but too expensive! It rather takes advantage of people who have Sleep Apnea and need the enhanced full face masks which NHS doesn’t provide.
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27 Dec 2023
Verified review
Spares expensive
Good service however the cost of spare parts is extremely high.
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9 Jan 2024
Verified review
Product is OK 👍
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2 Jan 2024
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