Delivery was much quicker than I was told it would be. My only crib is that the sample I was sent did not represent the whole of the tile and the tile has patches of grey on it which I did not expect to see. The sample sent was mainly a goldy beige . Having said that, they look okay now they are laid.
Well this is the second time I have ordered from some company and I have no complaints quick delivery and whole range of wallpapers and I find if there is any marks on wallpaper it just wipes off lovely I’m sure I will be making another order great prices as well one happy customer
The communication with Bricoflor was fantastic. Very quick replies and great willingness to answer any questions. Shipping charge is very low for international shipping and faster than many UK deliveries. The actual tiles are of good quality and well priced. I would recommend this store to anybody. Many thanks to Silvi for all her help.
I ordered something online which they couldn't give me a delivery date for so they phoned me and I changed it to something else which was delivered promptly
2021-08-30T21:31:21Z 1 month ago
Very pleased with our border, very good quality and delivered on time
2021-08-30T16:57:22Z 1 month ago
Great product at affordable price. Delivered as promised. We’ll certainly use this company again.
2021-08-29T22:58:55Z 1 month ago
Wallpaper arrived damaged and dented because it was poorly packaged. There was a fold in one of the rolls. Sent photos and asked customer service for a refund, they were rather insistent that damage to the paper was still somehow acceptable. The attitude of the customer service is particularly striking. I’m still trying to get a refund or replacement. Would not recommend.
Answer by BRICOFLOR
1 month ago
Dear Valued Customer,
Firstly, I would like to apologise for the condition that the wallpaper arrived in. As mentioned to you via email communication, AS Creation has confirmed that the wallpaper should still be of useable quality and condition. If you are still dissatisfied, after unrolling the wallpaper for inspection, we have already offered you a full refund.
Your BRICOFLOR team