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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
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Reviews for BRICOFLOR
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19 Sept 2023
Verified review
Excellent service start to finish. UPS held the package for 1 day as import charges were due. Spoke to a lovely staff who paid the charges and the package arrived next day. Definitely will be using much more in the future. Many thanks
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22 May 2023
Verified review
Despite a mix up with posting my samples, the problem was quickly rectified. The instructions and material details of the required underlay ( which Bricoflor don’t supply) was unclear.
However, the product is good.
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15 Jun 2023
Verified review
Quality wallpaper at great price
Wallpaper arrived today and I am delighted with it. Great quality at a great price as on offer at the time.
It takes a little while to arrive though was made fully aware of this.
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Answer by BRICOFLOR
27 Jul 2023
Hi there,
Yes, as you mentioned the wallpapers can take 6-8 working days to arrive as they're imported from Germany but we do try to keep our customers informed about this. We are delighted to hear you were happy with your purchase!
Kind regards,
BRICOFLOR
14 Aug 2023
Verified review
Wallpaper
The fact that you could put in the measurements and know you’re getting what you need! Delivery was perfect nice and early I would definitely recommend this company
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10 Dec 2023
Verified review
The paper wall is great, very good material, easy to put on the wall, the delivery was fast and we’ve been kept on the track all the time. Absolutely recommended !
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10 May 2023
Verified review
The wallpaper arrived as expected. Good quality, my only complaint is that the pattern on the paper is less defined and not as bright as the website images.
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Answer by BRICOFLOR
18 May 2023
Dear Customer,
Many thanks for the feedback. We are sorry to hear you were not satisfied with the wallpaper pattern. We will investigate this with our products team and the manufacturer to ensure this will not happen in the future. We do advise our customers to order samples in advance to confirm the wallpaper is as expected.
Kind Regards,
BRICOFLOR Team
17 May 2023
Verified review
Very pleased with quality of carpet tiles they are just as described. Delivery was very quick and we had an efficient service from Courier.
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Answer by BRICOFLOR
18 May 2023
Dear Customer,
Thank you so much for taking the time to leave us feedback.
We hope to see you again soon!
Kind regards,
Your BRICOFLOR Team
8 Aug 2023
Verified review
Everything was so easy. I found exactly what I needed. Very reasonably priced and both delivery and support were excellent
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26 May 2023
Verified review
Excellent service! Andreea picked up my ordering mistake and rang me to check. Very helpful and knowledgeable on the phone.
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1 Dec 2023
Verified review
Good looking paper, long delivery time,but I was told that it was being delivered from germany so can't really complain
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27 Sept 2023
Verified review
Great service
Excellent quality product received well within the estimated delivery time. No fuss. No bother. Just top service.
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15 Dec 2023
Verified review
Loved that I was able to choose a delivery day, that was really helpful and the whole process was very quick.
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26 Oct 2023
Verified review
Efficient Customer Service
I appreciated that customer service dealt with a query regarding import duty with speed and efficiency.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that our delivery met your expectations! Timely and reliable delivery is a top priority for us, and we're thrilled to hear that you had a positive experience. Thank you for choosing us.
17 Oct 2023
Verified review
You order stuff, speak to lovely people, they take your order and it turns up. 100% reliable, perfect
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, Thank you for highlighting our customer service! We're dedicated to making sure every interaction with us is a positive one. Your kind words inspire us to continue delivering exceptional service.
28 Sept 2023
Verified review
A good quality wallpaper with textured wood effect.
Delivered on time & early ( UPS ). A quality wallpaper with textured wood effect.
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12 Dec 2023
Verified review
good communication and flexiblity from the supplier about delivery
good price. overall very happy
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4 Dec 2023
Verified review
Brilliant customer service answered questions immediately, delivered early highly recommend
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28 Sept 2023
Verified review
Quick delivery and good service. Phoned to check about delivery tiem and safe space.
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18 Nov 2023
Verified review
Good service, helpful advice, and pleased with cork tile choice delivered on time
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1 Nov 2023
Verified review
Very good customer service through both the ordering and delivery process.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
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