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4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
Wallpaper great,.delivery not.
Confirmation order email stated delivery would be 3-5 w.days from Germany. No indication it was exported when placing order, it showed they had plenty of stock. Tracking info received on 4 w.day from UPS…..after that the tracking was all over the place. Shipment was in Germany being labelled next minute it’s out for delivery. This happened 3 times….no idea what was going on…eventually after 10/11 w.days it arrived.
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Reviews for BRICOFLOR
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4 Apr 2024
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Price was best online. Delivery was longer than indicated. But on chasing order discovered item was coming from Germany & not stock item I presumed.
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6 Jan 2024
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Great communication, great border
Great communication when a delay occurred, and then the item arrived much earlier than expected. 2 orders now and very happy with border and service
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11 Jan 2024
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Easy to navigate web site, good prices, friendly staff when I had a query, reasonable delivery time, Royal Mail delivery & good notice. Thank you
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18 Mar 2024
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All Ok, the parcel was torn, but contents was fine. the parcel was left at the door step, nobody rang or knocked to let us know it had arrived
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23 Feb 2024
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Wallpaper is such good quality and so lovely. Customer service was very helpful with giving refund when delivery driver asked for a payment.
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30 Dec 2023
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Easy ordering process and a wonderful service from the lovely Silvi in the office, nothing is ever too much trouble ⭐️⭐️⭐️⭐️⭐️
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18 May 2024
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Samples slow but actual order was quick
The samples ordered too a bit longer than expected/hoped to arrive, but the order itself was quicker and efficiently done.
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20 Dec 2023
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Very pleased with the service. Got us out of a mess when we were let down by another company. Product is a great quality
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1 Dec 2023
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Good looking paper, long delivery time,but I was told that it was being delivered from germany so can't really complain
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11 Jun 2024
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Good product, good value, very difficult communication, particularly about delivery but we go there in the end.
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15 Dec 2023
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Loved that I was able to choose a delivery day, that was really helpful and the whole process was very quick.
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26 Oct 2023
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Efficient Customer Service
I appreciated that customer service dealt with a query regarding import duty with speed and efficiency.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that our delivery met your expectations! Timely and reliable delivery is a top priority for us, and we're thrilled to hear that you had a positive experience. Thank you for choosing us.
12 Jun 2024
Verified review
Excellent service from start to finish. Fast delivery and quality product. Will absolutely use again.
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1 Mar 2024
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Excellent all round. Very good choice, reasonably priced and very quick delivery. I cannot fault them.
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17 Oct 2023
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You order stuff, speak to lovely people, they take your order and it turns up. 100% reliable, perfect
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, Thank you for highlighting our customer service! We're dedicated to making sure every interaction with us is a positive one. Your kind words inspire us to continue delivering exceptional service.
12 Dec 2023
Verified review
good communication and flexiblity from the supplier about delivery
good price. overall very happy
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31 Jan 2024
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No comms at all regarding delivery date but competitor price was matched and it arrived promptly
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4 Dec 2023
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Brilliant customer service answered questions immediately, delivered early highly recommend
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13 Feb 2024
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I had issue with the delivery. Excellent customer service, sort out my problem immediately
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17 Jan 2024
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I was impressed that my order was dispatched quickly enough to catch the flight to Dubai!