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4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
Wallpaper great,.delivery not.
Confirmation order email stated delivery would be 3-5 w.days from Germany. No indication it was exported when placing order, it showed they had plenty of stock. Tracking info received on 4 w.day from UPS…..after that the tracking was all over the place. Shipment was in Germany being labelled next minute it’s out for delivery. This happened 3 times….no idea what was going on…eventually after 10/11 w.days it arrived.
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Reviews for BRICOFLOR
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16 Jul 2024
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I wanted to improve insulation and appearance
I wanted to improve insulation of the floor, as well as make it look better. The composition of the product I bought was perfect for this, the benefits of cork but with a range of colours. I found a local fitter, it went down very quickly in an awkward space, and looks great.
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30 Jun 2024
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Fast delivery x paper is beautiful thank you
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9 Jul 2024
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24 Jun 2024
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4 Dec 2023
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I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
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30 Jan 2024
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On line order was swiftly and efficiently dealt with and the cork tiles are lovely. However, I had tried to contact them by phone which was very unsatisfactory. I was held in a queue of one and then found myself listening to an answer phone message telling my that the store was closed and the opening hours were 9 - 5. It was 12.30pm. Having waited 10 minutes to speak to someone I was less than impressed.
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13 Mar 2024
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We ordered a royal blue carpet for an event and it really made the central aisle stand out, it was a fab colour match for the client and really good quality that we're able to reuse for the next one. The only feedback would be more communication internally throughout the delivery process - we needed it delivering ahead of our trucks being loaded for the event and couldn't seem to get a reliable update.
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1 Dec 2023
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A good range of carpet tiles.
A good range of carpet tiles at excellent prices. A phone call to the company asking for technical advice was answered instantly and a later call asking for an update on delivery was followed up and also dealt with promptly.
One small criticism, the tiles were shipped from Europe and could have been packed a little better. A few corners were slightly damaged but did not cause a problem overall.
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6 Mar 2024
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Such a delight!
It’s a second order we did with Bricofloor and they never fail. We have a cork floor in the attic and first floor now. It’s so beautiful, they play with the light, soundproofing great stuff! We love this all the way through. Plus Julie from customer service very efficient , friendly and always helping to get things moving. Thank you so much ! Jacek & Daria
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19 Oct 2023
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There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
10 Apr 2024
Verified review
Lead times could be better - EDIT
Lead times could be better, 6-8 days in the Exhibition industry is a long time. Edit: I realised after that I had ordered a hard wearing commercial grade vinyl flooring product instead of a cushion backed vinyl expo floor. Product did arrive within the 6-8 day window time
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10 Dec 2023
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Please don’t advertise goods you cannot supply
Seems like a good range but I was so disappointed when my order- for which I was paying a high delivery charge- was cancelled as out of stock. The item is still advertised on their webpage now! Refund was handled promptly though so I can’t complain about that.
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Answer by BRICOFLOR
20 Dec 2023
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with your recent purchase.
Upon reviewing your order, we understand that the product you requested was not available at the time of purchase. We want to express our gratitude for your understanding and patience as we promptly processed a full refund within 24 hours.
We strive to provide accurate and up-to-date information on product availability. However, due to unforeseen circumstances, there are instances when advertised products may not be immediately accessible. We are actively working on improving our inventory management to minimize such occurrences in the future.
Your satisfaction is our top priority, and we genuinely appreciate your understanding in this matter. If there's anything else we can do to make amends or assist you further, please do not hesitate to contact our customer service team.
Thank you again for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.
Best regards, BRICOFLOR
24 Apr 2024
Verified review
Just the material I been looking for. Lays neatly over concrete floor tiles. Looks 👌. Was advised that I need to take up tiles in bathroom and scrid over. Didn't really want to do that, but researched on google and found this smart solution. Love this.
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18 Apr 2024
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Quality LVT flooring from Bricoflor and looks stunning.
Ordering from Bricoflor was easy. They were good with the communication, updating with emails for order confirmation etc and details of delivery. The LVT tiles we ordered are of really good quality and looks really beautiful in our new extension.
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13 Apr 2024
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Really good range and very reasonable prices. Prompt delivery and very helpful customer service. Exactly what you look for in an online retailer.
We got cork click boards and they are really easy and quick to lay - and they look great!
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7 Jun 2024
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Found exactly what I needed , ordered two samples for colour options.
Made a decision and ordered the carpet tiles . Arrived quite quickly on delivery date.
So very happy customer.
Thank you
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22 Jan 2024
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Easy to place order and get in contact with. Could have done with the information that I wasn't getting my delivery due to bad weather conditions, as I had stopped in all day for the delivery
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10 Dec 2023
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The paper wall is great, very good material, easy to put on the wall, the delivery was fast and we’ve been kept on the track all the time. Absolutely recommended !
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23 Jan 2024
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Found on line and had excellent service and advice. The samples arrived promptly, the order was smooth and the Lino has arrived on time to complete the job.
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2 Feb 2024
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Super fast delivery, would be good to have some samples available for fast delivery as some of the samples didn't aarive until after I placed my order